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Weekend Customer Jobs in Moline, IL (NOW HIRING)

Jimmy John's

Evening and Weekend Manager

Moline, IL · On-site

Work some weekends shifts * At least 19 years of age * Basic understanding of Microsoft Word ... Lead shift of 3-6 people in a positive customer friendly atmoshere Company Introduction We slice ...

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All JobsCustomer JobsWeekend Customer JobsWeekend Customer Jobs in Moline, IL

Weekend Customer information

See Moline, IL salary details

$8

$16

$24

How much do weekend customer jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for weekend customer in Moline, IL is $16.98, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $18.89 per hour, depending on experience, location, and employer.

What is a weekend customer service representative?

Weekend Customer Service Representatives are employees who handle customer inquiries, complaints, and support requests specifically during weekends. Their duties often include answering phone calls, responding to emails or chats, and resolving customer issues efficiently. They play a crucial role in ensuring that businesses can provide continuous support outside of standard weekday hours, helping to maintain customer satisfaction and loyalty.

What are the unique challenges and expectations for weekend customer service representatives compared to weekday roles?

Weekend Customer Service Representatives often handle a higher volume of urgent inquiries, as customers may have more availability or encounter issues outside standard business hours. The role typically requires flexibility, quick problem-solving skills, and the ability to work independently, since support teams may be smaller on weekends. Additionally, weekend staff are expected to maintain the same high service standards and communicate effectively with both customers and weekday colleagues to ensure continuity of care.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is commonly required. Patience, empathy, and active listening are crucial soft skills that help build rapport and resolve customer issues effectively. These skills ensure customer satisfaction, foster loyalty, and contribute to positive brand reputation.

What is the difference between Weekend Customer vs Weekend Cashier?

AspectWeekend CustomerWeekend Cashier
Required CredentialsNo formal credentials typically neededHigh school diploma often required
Work EnvironmentCustomer service, retail or hospitality settingsRetail stores, supermarkets, or restaurants
Employer & Industry UsageUsed across retail, hospitality, and service industriesPrimarily in retail and grocery stores
Common Search & Comparison IntentUnderstanding customer roles on weekendsComparing cashier roles for weekend shifts

The main difference between a Weekend Customer and a Weekend Cashier is that the Weekend Customer is a patron receiving services, while the Weekend Cashier is an employee handling transactions during weekend shifts. The cashier role typically requires basic credentials and involves working in retail or grocery environments, whereas the Weekend Customer is simply a consumer. Both roles are common in retail and service industries, but they serve different functions within those settings.

What cities near Moline, IL are hiring for Weekend Customer jobs?

Cities near Moline, IL with the most Weekend Customer job openings:

Weekend Customer jobs near you

Customer Service Representative

UP MANAGEMENT LLC

Rock Island, IL • On-site

$15.25 - $20.75/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

The Customer Support Representative (Level 1) is responsible for assisting customers with inquiries, transactions, and account support while providing basic administrative assistance as needed. This role requires strong communication skills, attention to detail, and a customer-focused approach in a fast-paced environment. Essential Job Functions Serve as the first point of contact for customers via phone, email, live chat, and in-person interactions. Assist customers with auction registrations, bidding inquiries, including ability to input bids, assist with payments, and general account support. Document and maintain accurate customer records, including payment and account details. Outbound calling for up to 80% of the day for solicitation of bids and contacting clients. Process customer invoices and post-auction follow-ups, ensuring timely payments and account updates. Escalate complex customer concerns to the appropriate supervisor or department. Provide basic administrative support, including data entry, document filing, and scheduling assistance. Assist in maintaining internal records and customer databases. Support the front desk or reception area as needed. Ensure compliance with company policies, regulatory guidelines, and confidentiality requirements. Participate in cross-training for administrative functions to support business needs. Work required auction weekends (approximately six per year). Perform other tasks, duties, and projects as assigned. Knowledge, Skills and Abilities Ability and willingness to learn, understand, and follow all company rules for firearm safety and general safety. Ability and willingness to learn, understand, and follow ATF and other regulatory compliance, and maintain such compliance. Knowledge, skill, and ability to learn and understand industry vernacular and any key aspects or significance associated with auction items as well as auction process. Effective communication skills including active listening with knowledge and ability to resolve customer issues / problems while maintaining composure and professionalism, following internal processes / procedures, and meeting internal quality standards. Ability to understand the importance for using discretion and maintaining confidentiality while working with sensitive information and data, and skill to demonstrate such. Knowledge, skill, and ability to build or improve peer-to-peer relationships. Excellent organizational and time management skills in order to balance competing priorities and successfully meet deadlines. Ability to work in call center environment and in close proximity to supervisor and team members. Intermediate proficiency using Microsoft Office (Outlook, Word, Excel). Ability to use and operate office machinery and other relevant equipment, such as telephone, computer, copier, and scanner. Knowledge and ability to perform basic math skills. Excellent written and oral communication skills to liaise with internal and external stakeholders with the highest degree of professionalism Ability to obtain and maintain active FOID card (Illinois residents only). Education and Experience High school diploma, GED, or equivalent required.Associate degree in a related field preferred.1+ years of experience in customer service, administrative support, or a related role.Experience in auction services, retail, or high-volume customer interaction environments is a plus. Physical Requirements Constant sedentary work for prolonged periods up to 100% of the time with occasional moving and transporting up to 10 pounds. Must be able to constantly communicate and exchange accurate information. Must be able to detect, identify, inspect, observe, perceive and assess customer service operations. Constantly operates and uses telephone, computer and other relevant equipment and office machinery. Constantly works around firearms, bladed weaponry, and valuable collectibles.

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