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Weekend Customer Support Jobs in Newark, NJ (NOW HIRING)

Customer Support

Manhattan, NY · On-site

$80K - $140K/yr

Customer Support Nuvo is building the infrastructure that powers trade in the physical goods economy. Every part of modern life depends on physical goods: the food we eat, the fabric we wear, the ...

Customer Support

Manhattan, NY · On-site

$19.75 - $26.75/hr

Support HR Consultants, who act as Team Leads for 2-3 E|H clients * Edit and update key HR documents * Deliver polished final product on or before deadline * Research HR or legal policies where ...

Customer Support

Manhattan, NY · On-site

$19.75 - $26.50/hr

Support HR Consultants, who act as Team Leads for 2-3 E|H clients * Edit and update key HR documents * Deliver polished final product on or before deadline * Research HR or legal policies where ...

Customer Support Agent

Jersey City, NJ · On-site

$19.50 - $26/hr

Ability to work shifts, including evenings, weekends, and holidays (24/7 operation). * Basic ... Experience using customer support platforms (Zendesk, Freshdesk, Salesforce, etc.

Customer Support

New York, NY · On-site

$19.75 - $26.50/hr

Support HR Consultants, who act as Team Leads for 2-3 E|H clients * Edit and update key HR documents * Deliver polished final product on or before deadline * Research HR or legal policies where ...

Customer Support Representative Synthesia is the world's leading AI video platform for business ... Flexibility to work different shifts, bank holidays and weekends as and when required Success will ...

As a Customer Support Representative (CSR) you will act as the frontline key person, responsible ... Flexibility to work different shifts, bank holidays and weekends as and when required Success will ...

Customer Support Specialist

New York, NY · On-site +1

$60K - $78K/yr

Customer Support Specialist Financial Services and Mobile App Chat Support Customer Support plays a central role in how families experience Fabric by Gerber Life. As we continue building financial ...

Customer Support Associate

New York, NY · Remote

$19.25 - $26.25/hr

Customer Support Associates act as a liaison between Fanatics Collectibles, Inc. and our Collectors ... Willingness and ability to work flexible hours, including evenings and weekends, with schedules ...

Customer Support Associates act as a liaison between Fanatics Collectibles, Inc. and our Collectors ... Willingness and ability to work flexible hours, including evenings and weekends, with schedules ...

Customer Support Specialist

New York, NY · Remote

$19.75 - $26.50/hr

Remote Customer Support Specialist Heritage Civil Works | Remote | Full-Time | Comprehensive Benefits At Heritage Civil Works, we lead industries forward through cutting-edge engineering solutions ...

- Customer Support Specialist Brief Overview The Customer Support Specialist is the front line of the TWST Events customer experience and the first point of contact for every service request through ...

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Showing results 1-20

Weekend Customer Support information

See Newark, NJ salary details

$11

$24

$59

How much do weekend customer support jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for weekend customer support in Newark, NJ is $24.23, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $27.64 per hour, depending on experience, location, and employer.

What does a weekend customer support representative do?

A Weekend Customer Support representative assists customers by answering questions, resolving issues, and providing information about products or services during weekend hours. They communicate with customers via phone, email, live chat, or social media, ensuring a positive experience outside of traditional weekday support times. Their responsibilities often include troubleshooting problems, processing orders or returns, and escalating complex issues to higher-level support when necessary. Working weekends helps businesses provide continuous support and maintain customer satisfaction.

What are the key skills and qualifications needed to thrive as a weekend customer support representative, and why are they important?

To thrive as a Weekend Customer Support representative, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and ticketing platforms is often required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills for this role. These capabilities are essential for efficiently resolving customer issues, maintaining satisfaction, and ensuring seamless support during high-demand weekend hours.

What are some common challenges faced by weekend customer support representatives and how can they be managed?

Weekend customer support representatives often handle higher volumes of urgent or unresolved issues, as many businesses operate with a leaner staff on weekends. This can lead to increased pressure to resolve issues quickly and independently. To manage these challenges, it's important to be well-versed in company policies, use available resources efficiently, and communicate clearly with both customers and weekday teams for seamless follow-ups. Strong time management and adaptability are key to ensuring a positive customer experience during peak periods.

What is the difference between Weekend Customer Support vs Weekend Technical Support?

AspectWeekend Customer SupportWeekend Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical certifications or IT knowledge often preferred
Work EnvironmentCall centers, retail, online support platformsIT departments, tech companies, software support centers
Employer & Industry UsageRetail, e-commerce, service industriesTechnology, software, hardware industries
Common Search & ComparisonFrequently compared for customer service rolesCompared when technical skills are required

Weekend Customer Support and Weekend Technical Support roles both involve assisting customers during weekends, but they differ mainly in technical requirements and work environment. Customer support focuses on general inquiries and service, while technical support requires technical knowledge and troubleshooting skills. Choose based on your skill set and career goals.

What are the most commonly searched types of Customer Support jobs in Newark, NJ?

The most popular types of Customer Support jobs in Newark, NJ are:

What are popular job titles related to Weekend Customer Support jobs in Newark, NJ?

For Weekend Customer Support jobs in Newark, NJ, the most frequently searched job titles are:

What cities near Newark, NJ are hiring for Weekend Customer Support jobs?

Cities near Newark, NJ with the most Weekend Customer Support job openings:

Customer Support

Global Channel Management

Port Washington, NY • On-site

$20/hr

Other

Re-posted 20 days ago


Job description

About the job Customer Support
Customer Support needs 3+ years experience
Customer Support requires:

  • SAP
  • Optical industry
  • Bilingual French@$20/HR
  • English@$17/hr
  • 1+ years call center, hospitality, customer service,
  • Temp remote role
  • Strong PC skills
  • MS Office
  • Must pickup equipment in
Customer Support duties:
  • Answers incoming calls
  • Processed orders
  • Resolved customers complaints
  • Correctly documents customer interactions and tracks call types. Maintains support service levels and upholds Customer Service standards
  • . Owns follow up with customers to resolve inquiries regarding order status, shipping status and stock availability.
  • Takes inbound phone calls for up-to 90% of assigned shift.
  • Performs all other duties as assigned.

Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

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