Customer Success Manager
Freeport, ME · Remote
As a Customer Success Manager at Momentus, you'll be at the heart of our customers' journey, building and maintaining strong relationships to ensure their success and satisfaction. You'll drive ...
Customer Success Manager
Freeport, ME · Remote
As a Customer Success Manager at Momentus, you'll be at the heart of our customers' journey, building and maintaining strong relationships to ensure their success and satisfaction. You'll drive ...
Customer Success Manager
Portland, ME · On-site
The Customer Success Manager (CSM) is responsible for a portfolio of customer accounts and leverages product expertise and a practitioner's lens to align account strategy with business outcomes. The ...
Customer Success Manager
Portland, ME · On-site
The Customer Success Manager (CSM) is responsible for a portfolio of customer accounts and leverages product expertise and a practitioner's lens to align account strategy with business outcomes. The ...
Customer Success Manager
Augusta, ME · On-site
$75K - $85K/yr
... the customer's success; * Collaborates with the customer if any of these elements require ... Ability to manage many individual tasks simultaneously * Excellent written and verbal communication ...
Customer Success Manager
Augusta, ME · On-site
$75K - $85K/yr
... the customer's success; * Collaborates with the customer if any of these elements require ... Ability to manage many individual tasks simultaneously * Excellent written and verbal communication ...
Job Summary The Customer Success Manager - VMware is responsible for onboarding customers, guiding them through their product or service lifecycle, and ensuring retention and growth through strategic ...
Job Summary The Customer Success Manager - VMware is responsible for onboarding customers, guiding them through their product or service lifecycle, and ensuring retention and growth through strategic ...
For more information, visit www.enterprisedb.com As EDB Principal Customer Success Manager (CSM), you will be at the forefront of our customer-centric strategy, ensuring our customers are achieving ...
For more information, visit www.enterprisedb.com As EDB Principal Customer Success Manager (CSM), you will be at the forefront of our customer-centric strategy, ensuring our customers are achieving ...
Customer Success Manager, Enterprise
Augusta, ME · On-site
$224K/yr
Demonstrate 5+ years of experience in Customer Success, Account Management, or strategic consulting within a SaaS environment * Manage retention and growth metrics (Gross Revenue Retention/Net ...
New
Customer Success Manager, Enterprise
Augusta, ME · On-site
$224K/yr
Demonstrate 5+ years of experience in Customer Success, Account Management, or strategic consulting within a SaaS environment * Manage retention and growth metrics (Gross Revenue Retention/Net ...
New
This role leads Customer Success Managers, Technical Success Managers, or other customer-facing roles within the Customer Success function, while fostering consistency, operational excellence, and ...
This role leads Customer Success Managers, Technical Success Managers, or other customer-facing roles within the Customer Success function, while fostering consistency, operational excellence, and ...
Customer Success Center Manager
Lewiston, ME · On-site
$75K - $100K/yr
Lead, coach, and develop a team of Customer Success Representatives to achieve high levels of engagement, accountability, and performance. * Directly manages the human resource processes for ...
Quick apply
Customer Success Center Manager
Lewiston, ME · On-site
$75K - $100K/yr
Lead, coach, and develop a team of Customer Success Representatives to achieve high levels of engagement, accountability, and performance. * Directly manages the human resource processes for ...
Lead, coach, and develop a team of Customer Success Representatives to achieve high levels of engagement, accountability, and performance. * Directly manages the human resource processes for ...
Lead, coach, and develop a team of Customer Success Representatives to achieve high levels of engagement, accountability, and performance. * Directly manages the human resource processes for ...
Customer Success Specialist
Portland, ME · On-site
Our clients include large institutional investors such as investment advisors, asset managers, private equity, and other financial institutions. The Customer Success team is highly focused on ...
Customer Success Specialist
Portland, ME · On-site
Our clients include large institutional investors such as investment advisors, asset managers, private equity, and other financial institutions. The Customer Success team is highly focused on ...
Client Success Managers ensure client needs and expectations are aligned; contractual obligations are met, and day-to-day operations run smoothly. They maintain client satisfaction and help clients ...
Client Success Managers ensure client needs and expectations are aligned; contractual obligations are met, and day-to-day operations run smoothly. They maintain client satisfaction and help clients ...
Carrier Success Manager
Portland, ME · On-site
DAT.com Application Deadline: 07/31/2026 The Opportunity The Carrier Success Manager is responsible ... Customer Feedback & Voice of the Customer * Own the method and cadence for collecting and reporting ...
Carrier Success Manager
Portland, ME · On-site
DAT.com Application Deadline: 07/31/2026 The Opportunity The Carrier Success Manager is responsible ... Customer Feedback & Voice of the Customer * Own the method and cadence for collecting and reporting ...
Handle post-sale account management, fostering growth through great customer service. Qualifications * Excellent written and verbal communication skills with a strong connection to customer success.
Quick apply
Handle post-sale account management, fostering growth through great customer service. Qualifications * Excellent written and verbal communication skills with a strong connection to customer success.
Sales Business Retention Rep
Augusta, ME · On-site
$50K - $57K/yr
The Customer Success Manager (CSM) plays a critical role in helping customers realize value from their investment in Lippincott Solutions. This role partners closely with customers and internal teams ...
Sales Business Retention Rep
Augusta, ME · On-site
$50K - $57K/yr
The Customer Success Manager (CSM) plays a critical role in helping customers realize value from their investment in Lippincott Solutions. This role partners closely with customers and internal teams ...
Client Success Specialist
Westbrook, ME · On-site
$42K - $48K/yr
Client Success Specialist WMTW/WPXT, the ABC and CW affiliates in Portland, Maine is looking for a ... You will report to the General Sales Manager. This career opportunity is a great way to get your ...
Client Success Specialist
Westbrook, ME · On-site
$42K - $48K/yr
Client Success Specialist WMTW/WPXT, the ABC and CW affiliates in Portland, Maine is looking for a ... You will report to the General Sales Manager. This career opportunity is a great way to get your ...
Client Success Specialist
Westbrook, ME · On-site
$42K - $48K/yr
Client Success Specialist WMTW/WPXT, the ABC and CW affiliates in Portland, Maine is looking for a ... You will report to the General Sales Manager. This career opportunity is a great way to get your ...
Client Success Specialist
Westbrook, ME · On-site
$42K - $48K/yr
Client Success Specialist WMTW/WPXT, the ABC and CW affiliates in Portland, Maine is looking for a ... You will report to the General Sales Manager. This career opportunity is a great way to get your ...
Client Success Specialist
Westbrook, ME · On-site
$42K - $48K/yr
Client Success Specialist WMTW/WPXT, the ABC and CW affiliates in Portland, Maine is looking for a ... You will report to the General Sales Manager. This career opportunity is a great way to get your ...
Client Success Specialist
Westbrook, ME · On-site
$42K - $48K/yr
Client Success Specialist WMTW/WPXT, the ABC and CW affiliates in Portland, Maine is looking for a ... You will report to the General Sales Manager. This career opportunity is a great way to get your ...
Client Success Specialist
$42K - $48K/yr
Client Success Specialist WMTW/WPXT, the ABC and CW affiliates in Portland, Maine is looking for a ... You will report to the General Sales Manager. This career opportunity is a great way to get your ...
Client Success Specialist
$42K - $48K/yr
Client Success Specialist WMTW/WPXT, the ABC and CW affiliates in Portland, Maine is looking for a ... You will report to the General Sales Manager. This career opportunity is a great way to get your ...
Client Success Specialist
Westbrook, ME · On-site
$42K - $48K/yr
Client Success Specialist WMTW/WPXT, the ABC and CW affiliates in Portland, Maine is looking for a ... You will report to the General Sales Manager. This career opportunity is a great way to get your ...
Client Success Specialist
Westbrook, ME · On-site
$42K - $48K/yr
Client Success Specialist WMTW/WPXT, the ABC and CW affiliates in Portland, Maine is looking for a ... You will report to the General Sales Manager. This career opportunity is a great way to get your ...
Revenue Operations Manager
Poland, ME · Remote
You'll work across Sales, SDR, Customer Success, Marketing, Channel, Finance, and Executive ... Renewal management. * Expansion opportunities. * Customer health scoring. * Churn prediction.
Revenue Operations Manager
Poland, ME · Remote
You'll work across Sales, SDR, Customer Success, Marketing, Channel, Finance, and Executive ... Renewal management. * Expansion opportunities. * Customer health scoring. * Churn prediction.
Weekend Customer Success Manager information
What is the difference between Weekend Customer Success Manager vs Part-Time Customer Support Specialist?
| Aspect | Weekend Customer Success Manager | Part-Time Customer Support Specialist |
|---|---|---|
| Credentials | Customer success certifications, relevant experience | Basic customer service skills, sometimes certifications |
| Work Environment | Client-facing, strategic engagement, remote or office | Support center, call center, or remote |
| Employer & Industry | Tech, SaaS, subscription services | Retail, telecom, e-commerce |
| Search & Comparison Intent | Customer success roles, client retention | Customer support, troubleshooting |
The Weekend Customer Success Manager focuses on building long-term client relationships and ensuring customer retention, often requiring strategic skills and industry-specific certifications. In contrast, the Part-Time Customer Support Specialist handles day-to-day customer inquiries and troubleshooting. Both roles may be part-time or weekend-based but serve different functions within customer service and success strategies.
What are popular job titles related to Weekend Customer Success Manager jobs in Maine?
For Weekend Customer Success Manager jobs in Maine, the most frequently searched job titles are:
What job categories do people searching Weekend Customer Success Manager jobs in Maine look for?
The top searched job categories for Weekend Customer Success Manager jobs in Maine are:
- Customer Success Partner
- Customer Success Leader
- Sr Customer Success Manager
- Director Customer Success Manager
- Virtual Customer Success Manager
- Customer Success Director
- Director Customer Success Manager Remote
- Weekend Customer Success
- Customer Success Manager Govtech
- Overnight Virtual Customer Success Manager
What cities in Maine are hiring for Weekend Customer Success Manager jobs?
Cities in Maine with the most Weekend Customer Success Manager job openings:
Full-time
Re-posted 15 days ago
Job description
Description
At Momentus, we empower our customers around the world to bring extraordinary events to life. Our Customer Success team plays a vital role in making this happen, serving as strategic partners to maximize value, foster deep product adoption, and nurture long-term relationships.
As a Customer Success Manager at Momentus, you'll be at the heart of our customers' journey, building and maintaining strong relationships to ensure their success and satisfaction. You'll drive product adoption, identify growth opportunities, and serve as a trusted advisor, working closely with customers to understand their goals, support strategic planning, and build executive alignment. Your role is to help customers unlock the full potential of our solutions and maximize their ROI, making a real impact on their success. If you're passionate about empowering customers, driven to add value, and eager to collaborate within a dynamic team, we'd love to see how you can help define the future of Customer Success at Momentus.?
Responsibilities:
- Align on strategic goals and establish a mutual success plan that serves as a foundation for long-term customer success and shared outcomes.
- Facilitate smooth transitions post-implementation, ensuring KPIs are met and remain relevant throughout the customer journey.
- Build strong relationships by understanding customer needs and conducting regular check-ins to monitor satisfaction and account health, including engagement with senior stakeholders and executive sponsors where appropriate.
- Develop deep expertise in our solutions to create value for customers, delivering best practices, insights, and ROI-focused guidance while highlighting the benefits of new features and updates.
- Demonstrate a commitment to continuous learning and staying current with product innovation, emerging technologies, and AI-driven capabilities.
- Identify and act on upsell and cross-sell opportunities, collaborating with teams to drive renewals, manage challenges, and increase retention.
- Communicate complex ideas effectively to all stakeholders, using active listening and providing regular updates on key initiatives.
- Cultivate customer advocates for testimonials, case studies, and referrals, and streamline feedback for internal teams.
- Leverage data and analytics to track customer goals and drive outcomes, using trends to make data-driven recommendations during reviews.
- Encourage the use of self-service resources, such as knowledge bases, to empower customers and boost satisfaction.
- This is a remote role; however, periodic travel is required. Customer Success Managers are expected to attend customer onsite visits, company meetings, and team events as needed.
- Tech Stack: Microsoft 365 (Outlook, Teams, OneDrive), Zoom, Gong, Rocketlane, Salesforce, Gainsight, and AI-powered productivity tools including Microsoft Copilot.
Requirements
- Previous experience with the Momentus Enterprise platform is highly preferred
- 2-3 years in a B2B SaaS environment supporting customer's success
- Strong communication and interpersonal skills.
- Ability to understand technical concepts and explain them to non-technical audiences while adapting to evolving products, technologies and customer requirements.
- Problem-solving and conflict resolution skills.
- Familiarity with customer success tools (e.g. Gainsight) and Salesforce. Experience using AI tools such as Microsoft Copilot, Claude, ChatGPT, Hook, or similar solutions is highly regarded.
- Results-driven with a focus on customer satisfaction and retention.
- Events industry experience is a plus. Experience working with Enterprise software platforms or similar software platform will be considered.