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Customer Success Partner Jobs in Maine (NOW HIRING)

ACA Group

Customer Success Specialist

Portland, ME · On-site

Customer Success Specialist The Opportunity: ACA is currently looking for a Customer Success ... Proven leadership skills and the ability to quickly form meaningful working partnerships. What ...

iCIMS

Customer Success Manager

Augusta, ME · On-site

$70K - $80K/yr

Job Overview In this role, you'll act as the primary strategic partner for assigned customers ... Using Gainsight and analytics, you'll build success plans aligned to customer goals, manage health ...

SHI GmbH

Customer Success Manager - VMware

Augusta, ME · On-site

Job Summary The Customer Success Manager - VMware is responsible for onboarding customers, guiding ... Build and maintain strong relationships with key customers and partners to ensure a positive ...

EDB

Principal Customer Success Manager

Augusta, ME · On-site

You will develop, prioritize, and execute customer success plans to nurture and guide your ... Experience with Partner relationship management * Knowledge of PostgreSQL, Linux, RedHat Linux, HPE ...

World Wide Technology

WWT combines the power of strategy, execution and partnership to accelerate digital ... to drive customer satisfaction, increase profitability and growth. Our success is enabled by our ...

Hearst

Client Success Specialist

Westbrook, ME

$42K - $48K/yr

Client Success Specialist WMTW/WPXT, the ABC and CW affiliates in Portland, Maine is looking for a ... As a Hearst employee, you and your spouse or partner or dependents would have access to the ...

Hearst

Client Success Specialist

Westbrook, ME

$42K - $48K/yr

Client Success Specialist WMTW/WPXT, the ABC and CW affiliates in Portland, Maine is looking for a ... As a Hearst employee, you and your spouse or partner or dependents would have access to the ...

Hearst Television

Client Success Specialist

Westbrook, ME · On-site

$42K - $48K/yr

Client Success Specialist WMTW/WPXT, the ABC and CW affiliates in Portland, Maine is looking for a ... As a Hearst employee, you and your spouse or partner or dependents would have access to the ...

Hearst

Client Success Specialist

Westbrook, ME · On-site

$42K - $48K/yr

Client Success Specialist WMTW/WPXT, the ABC and CW affiliates in Portland, Maine is looking for a ... As a Hearst employee, you and your spouse or partner or dependents would have access to the ...

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All JobsCustomer Success Partner JobsCustomer Success Partner Jobs in Maine

Customer Success Partner information

See Maine salary details

$31.5K

$80.4K

$135.5K

How much do customer success partner jobs pay per year?

As of Aug 18, 2026, the average yearly pay for customer success partner in Maine is $80,423.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,600.00 and $95,900.00 per year, depending on experience, location, and employer.

What is a Customer Success Partner?

A Customer Success Partner is a professional who works closely with clients to ensure they achieve their desired outcomes while using a company's products or services. Their main goal is to build strong relationships, provide ongoing support, and proactively address any issues to maximize customer satisfaction and retention. They often act as a bridge between the customer and internal teams, helping to align solutions with the client's business goals and ensuring a positive overall experience.

What are the key skills and qualifications needed to thrive as a Customer Success Partner?

To thrive as a Customer Success Partner, you need strong relationship management skills, a solid understanding of customer lifecycle management, and often a background in business or account management. Familiarity with customer relationship management (CRM) platforms like Salesforce, as well as experience with support ticketing systems and data analysis tools, is typically required. Excellent communication, problem-solving abilities, and a proactive, customer-centric mindset are standout soft skills in this role. These skills ensure customers achieve their goals, driving retention and satisfaction while fostering long-term business growth.

How does a Customer Success Partner typically collaborate with other departments to ensure customer satisfaction?

Customer Success Partners work closely with teams such as Sales, Product, and Support to address client needs and resolve potential issues. They often relay customer feedback to the Product team for improvement, coordinate with Sales to ensure smooth onboarding, and partner with Support to resolve technical challenges. This cross-functional collaboration helps create a seamless customer experience and drives higher retention rates. Being proactive and communicative with internal stakeholders is key to success in this role.

What is the difference between Customer Success Partner vs Customer Support Specialist?

AspectCustomer Success PartnerCustomer Support Specialist
Required CredentialsTypically requires a bachelor's degree in business, communications, or related field; experience in account management or client relationsOften requires a high school diploma or associate degree; technical knowledge may be beneficial
Work EnvironmentProactively manages client accounts, builds relationships, and ensures customer retentionResponds to customer inquiries, resolves technical issues, and provides product support
Employer & Industry UsageUsed in SaaS, technology, and service industries focusing on customer retention and successCommon across tech, retail, and service sectors providing technical or product support

The main difference is that a Customer Success Partner focuses on proactive relationship management and ensuring long-term customer success, while a Customer Support Specialist primarily handles reactive support and issue resolution. Both roles are essential for customer satisfaction but serve different functions within the customer lifecycle.

What are popular job titles related to Customer Success Partner jobs in Maine?

For Customer Success Partner jobs in Maine, the most frequently searched job titles are:

What job categories do people searching Customer Success Partner jobs in Maine look for?

The top searched job categories for Customer Success Partner jobs in Maine are:

What cities in Maine are hiring for Customer Success Partner jobs?

Cities in Maine with the most Customer Success Partner job openings:

Customer Success Partner jobs near you
Infographic showing various Customer Success Partner job openings in Maine as of August 2026, with employment types broken down into 76% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $80,423 per year, or $38.7 per hour.

Customer Success Manager

Momentus Technologies

Freeport, ME • Remote

Full-time

Re-posted 10 days ago

Job description

Description

At Momentus, we empower our customers around the world to bring extraordinary events to life. Our Customer Success team plays a vital role in making this happen, serving as strategic partners to maximize value, foster deep product adoption, and nurture long-term relationships. 


As a Customer Success Manager at Momentus, you'll be at the heart of our customers' journey, building and maintaining strong relationships to ensure their success and satisfaction. You'll drive product adoption, identify growth opportunities, and serve as a trusted advisor, working closely with customers to understand their goals, support strategic planning, and build executive alignment. Your role is to help customers unlock the full potential of our solutions and maximize their ROI, making a real impact on their success. If you're passionate about empowering customers, driven to add value, and eager to collaborate within a dynamic team, we'd love to see how you can help define the future of Customer Success at Momentus.? 


Responsibilities:

  • Align on strategic goals and establish a mutual success plan that serves as a foundation for long-term customer success and shared outcomes. 
  • Facilitate smooth transitions post-implementation, ensuring KPIs are met and remain relevant throughout the customer journey. 
  • Build strong relationships by understanding customer needs and conducting regular check-ins to monitor satisfaction and account health, including engagement with senior stakeholders and executive sponsors where appropriate. 
  • Develop deep expertise in our solutions to create value for customers, delivering best practices, insights, and ROI-focused guidance while highlighting the benefits of new features and updates.  
  • Demonstrate a commitment to continuous learning and staying current with product innovation, emerging technologies, and AI-driven capabilities. 
  • Identify and act on upsell and cross-sell opportunities, collaborating with teams to drive renewals, manage challenges, and increase retention. 
  • Communicate complex ideas effectively to all stakeholders, using active listening and providing regular updates on key initiatives. 
  • Cultivate customer advocates for testimonials, case studies, and referrals, and streamline feedback for internal teams. 
  • Leverage data and analytics to track customer goals and drive outcomes, using trends to make data-driven recommendations during reviews. 
  • Encourage the use of self-service resources, such as knowledge bases, to empower customers and boost satisfaction. 
  • This is a remote role; however, periodic travel is required. Customer Success Managers are expected to attend customer onsite visits, company meetings, and team events as needed. 
  • Tech Stack: Microsoft 365 (Outlook, Teams, OneDrive), Zoom, Gong, Rocketlane, Salesforce, Gainsight, and AI-powered productivity tools including Microsoft Copilot.

Requirements

  • Previous experience with the Momentus Enterprise platform is highly preferred
  • 2-3 years in a B2B SaaS environment supporting customer's success
  • Strong communication and interpersonal skills.
  • Ability to understand technical concepts and explain them to non-technical audiences while adapting to evolving products, technologies and customer requirements.
  • Problem-solving and conflict resolution skills.
  • Familiarity with customer success tools (e.g. Gainsight) and Salesforce. Experience using AI tools such as Microsoft Copilot, Claude, ChatGPT, Hook, or similar solutions is highly regarded. 
  • Results-driven with a focus on customer satisfaction and retention.
  • Events industry experience is a plus. Experience working with Enterprise software platforms or similar software platform will be considered. 

Apply