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Weekend Customer Success Associate Jobs in Illinois

Customer Success Associate

Chicago, IL · On-site

$53K - $60K/yr

We are currently seeking dynamic Customer Success Associates to join our growing teams across the country. CT (Corporate Trust) Corporation is the global leader of legal entity management, corporate ...

Customer Success Associate

Chicago, IL · On-site

$70K - $85K/yr

About the Role The Customer Success Associate role at AlphaSense supports the day to day experience of our clients. CSAs help active users get value from the platform through support, training, and ...

Customer Success Associate

Chicago, IL · On-site

$70K - $85K/yr

About the Role The Customer Success Associate role at AlphaSense supports the day to day experience of our clients. CSAs help active users get value from the platform through support, training, and ...

The Customer Success Associate ("CSA") - Account Manager is a member of the Account Services Department within CT's Business Licensing ("BL") Team. CSA is responsible for managing the relationship ...

Customer Success Associate

Chicago, IL · On-site

$34K - $57K/yr

The Customer Success Associate ("CSA") - Account Manager is a member of the Account Services Department within CT's Business Licensing ("BL") Team. CSA is responsible for managing the relationship ...

The Customer Success Associate ("CSA") - Account Manager is a member of the Account Services Department within CT's Business Licensing ("BL") Team. CSA is responsible for managing the relationship ...

Customer Success Associate

Chicago, IL · On-site

$37K - $63K/yr

We are currently seeking dynamic Customer Success Associates to join our growing teams across the country. CT Corporation is the global leader of legal entity management, corporate compliance and due ...

Customer Success Associate

Chicago, IL · On-site

$37K - $63K/yr

We are currently seeking dynamic Customer Success Associates to join our growing teams across the country. CT Corporation is the global leader of legal entity management, corporate compliance and due ...

We are currently seeking dynamic Customer Success Associates to join our growing teams across the country. CT Corporation is the global leader of legal entity management, corporate compliance and due ...

Customer Success Associate

Chicago, IL · On-site

$34K - $57K/yr

The Customer Success Associate ("CSA") - Account Manager is a member of the Account Services Department within CT's Business Licensing ("BL") Team. CSA is responsible for managing the relationship ...

Customer Success Associate

Chicago, IL · On-site

$37K - $63K/yr

We are currently seeking dynamic Customer Success Associates to join our growing teams across the country. CT Corporation is the global leader of legal entity management, corporate compliance and due ...

We are currently seeking dynamic Customer Success Associates to join our growing teams across the country. CT Corporation is the global leader of legal entity management, corporate compliance and due ...

The Position We're looking for a Customer Support Associate I to join our Customer Success team. This is an entry level position that puts you on the frontlines of support - allowing you to dive in ...

The Position We're looking for a Customer Support Associate I to join our Customer Success team. This is an entry level position that puts you on the frontlines of support - allowing you to dive in ...

The Position We're looking for a Customer Support Associate I to join our Customer Success team. This is an entry level position that puts you on the frontlines of support - allowing you to dive in ...

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Weekend Customer Success Associate information

What are the most commonly searched types of Weekend Customer Success jobs in Illinois?

The most popular types of Weekend Customer Success jobs in Illinois are:

Customer Success Associate

Wolters Kluwer

Chicago, IL • On-site

$53K - $60K/yr

Full-time

Re-posted 24 days ago


Wolters Kluwer rating

9.1

Company rating: 9.1 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

26th of 246 rated software companies


Job description

We are currently seeking dynamic Customer Success Associates to join our growing teams across the country. CT (Corporate Trust) Corporation is the global leader of legal entity management, corporate compliance and due diligence solutions. Businesses and law firms around the world trust CT Corporation to manage their most critical business and legal compliance responsibilities.

In this role, you will have an opportunity to work with and manage the day to day relationships with our customers at Corporations, Law Firms, or Small Businesses to provide legal and compliance services. If you are looking to gain professional experience, learn a new industry and launch your career with a global organization, come join our team.
 
Responsibilities:
  • Deliver prompt and professional service to our customers (Small Businesses, Law Firms, or Corporations) through verbal and written communications.
  • Provide consultative customer service; help to determine customer goals, compliance challenges, and business needs, while utilizing product and industry knowledge to provide solutions and initiate orders crucial to corporate legal compliance.
  • Proactively manage the full-life cycle of the order process and drive cross-selling opportunities to promote additional offerings to meet our customer needs.
  • Project manage, organize and prioritize high volumes of requests utilizing SalesForce and other internal systems to ensure timely and accurate response to customers.
  • Manage your own customers and customer escalations and work across Customer Service function to complete or resolve customer requests.
  • Develop and maintain positive working relationships with customers and other key partners.
  • Strive to become a subject matter expert of the department, company and industry and maintain an aptitude for learning.

Qualifications:
  • Bachelor’s degree from an accredited college/university or equivalent B2B client service experience.
  • Strongly preferred minimum of two year of business-to-business (B2B) client/customer service experience; preferably consultative customer service experience working within the banking, insurance, hospitality, retail and/or legal industry.
 
Preferred Knowledge, Skills or Abilities:
  • Strong organizational, time management and multi-tasking skills.
  • Ability to absorb product knowledge quickly and process information to apply to customer needs.
  • Ability to make sound business decisions and exercise discretion and judgment.
  • Experience generating add-on sales revenue preferred.
  • Strong analytical and problem-solving skills.
  • Proficient with Microsoft Office Suite applications including Word, Excel, PowerPoint and Outlook.

What Wolters Kluwer employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About Wolters Kluwer

Sourced by ZipRecruiter

Wolters Kluwer Global Business Services is designed to provide services to the business units in the areas of technology, sourcing, procurement, legal, finance, and accounting which includes our North American-Accounting Center. These global centers promote team collaboration using best practices around a specific focus area to drive results and enhance operational efficiencies. There is a constant endeavor to benchmark against best-in-class industry standards to improve the quality of deliverables, increase cost savings, enhance productivity, and reduce time to market for products and applications

Industry

Accounting services, library and information services and it services

Company size

10,000+ Employees

Headquarters location

Philadelphia, PA, US