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Weekend Customer Service Jobs in Reston, VA (NOW HIRING)

Flagship Carwash

Customer Service Advisor

Ashburn, VA · On-site

JOB TITLE: Customer Service Advisor FLSA STATUS: Non-Exempt JOB STATUS: Full Time or Part Time ... Ability to work flexible hours, including evenings, weekends, and holidays Physical Requirements

Walgreens

Customer Service Associate

Aldie, VA · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

Walgreens

Customer Service Associate

Vienna, VA · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

Walgreens

Customer Service Associate

Sterling, VA · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

Walgreens

Customer Service Associate

Vienna, VA · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

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Weekend Customer Service information

See Reston, VA salary details

$10

$19

$28

How much do weekend customer service jobs pay per hour?

As of May 31, 2026, the average hourly pay for weekend customer service in Reston, VA is $19.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $21.78 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Weekend Customer Service representative, and why are they important?

To thrive as a Weekend Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often required. Patience, active listening, and a positive attitude help you stand out when assisting customers during high-demand weekend hours. These skills are essential to provide efficient, empathetic support and maintain customer satisfaction during peak periods.

What can I expect in terms of scheduling and team support as a Weekend Customer Service representative?

As a Weekend Customer Service representative, you will typically work shifts that cover busy weekend hours, which may include evenings or holidays, depending on the company's needs. While weekend teams are often smaller than weekday teams, you can expect to collaborate closely with supervisors and fellow representatives via chat or call systems to resolve customer inquiries efficiently. Many companies provide remote or in-office options, and regular check-ins help ensure you’re supported even during high-volume periods. Flexibility and strong communication skills are key, as you may need to coordinate with other departments to address customer concerns that arise outside of standard business hours.

What are Weekend Customer Service jobs?

Weekend Customer Service jobs involve assisting customers with inquiries, complaints, or support needs specifically during weekends. These roles can be in-person or remote and are common in industries such as retail, hospitality, call centers, and online businesses. Duties typically include answering phone calls, responding to emails or chat messages, processing orders, and resolving issues to ensure customer satisfaction. Working weekends may include daytime, evening, or overnight shifts depending on the employer. These positions are ideal for those seeking flexible work hours or supplemental income.

What is the difference between Weekend Customer Service vs Weekend Retail Associate?

AspectWeekend Customer ServiceWeekend Retail Associate
Required CredentialsHigh school diploma or equivalent; customer service experience often preferredHigh school diploma or equivalent; sales or retail experience beneficial
Work EnvironmentCall centers, online support, or in-store customer service desksRetail stores, supermarkets, or shopping malls
Employer & Industry UsageCustomer service departments across various industriesRetail stores, supermarkets, and shopping centers
Common Search & ComparisonOften compared for customer interaction roles on weekendsCompared for retail sales roles during weekends

Weekend Customer Service and Weekend Retail Associate roles both involve customer interaction during weekends, but differ mainly in work environment and industry. Customer service roles focus on support and communication, while retail associates handle sales and store operations. Both require similar credentials and are common weekend positions in their respective sectors.

What are the most commonly searched types of Customer Service jobs in Reston, VA? The most popular types of Customer Service jobs in Reston, VA are:
What are popular job titles related to Weekend Customer Service jobs in Reston, VA? For Weekend Customer Service jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Weekend Customer Service jobs in Reston, VA look for? The top searched job categories for Weekend Customer Service jobs in Reston, VA are:
What cities near Reston, VA are hiring for Weekend Customer Service jobs? Cities near Reston, VA with the most Weekend Customer Service job openings:
Weekend Customer Service jobs near you

Customer Service Advisor

Flagship Carwash

Leesburg, VA • On-site

Full-time

Posted 2 days ago

Job description

JOB TITLE:
Customer Service Advisor
FLSA STATUS:
Non-Exempt
JOB STATUS:
Full Time or Part Time
LOCATION:
Site
REPORTS TO:
Site Manager, Assistant Site Manager, or Lube Manager (varies based on
business need)
DIRECT/ INDIRECT REPORTS:
None
EFFECTIVE DATE:
6/1/2025
Position Overview
The Customer Service Advisor (CSA) at Spotless Brands is the first point of contact for guests and plays a critical role in delivering a best-in-class customer experience. This position is ideal for sales- and service-oriented individuals who thrive in fast-paced environments, enjoy connecting with people, and are passionate about helping customers choose services that best meet their needs. The Customer Service Advisor will engage directly with customers at car wash and/or lube center entry points such as at the kiosk to educate customers on available services, overcome objections, and drive membership and package sales.
Essential Functions (Other Duties as Assigned)
  • Greet every customer with enthusiasm and a warm, welcoming attitude at the point of entry (kiosk, tunnel entrance, or other customer touchpoints)
  • Identify customer needs through open-ended questions and active listening
  • Educate customers on available wash and detail packages, highlighting features, benefits, and value
  • Educate customers on available lube/ car preventative maintenance packages, highlighting features, benefits, and value (select lube center locations only)
  • Promote and sell memberships, including Fast Pass and Unlimited programs
  • Present and explain current promotions and incentives to encourage additional purchases
  • Assist customers with payment transactions at the kiosk and answer general inquiries
  • Overcome objections with professionalism and empathy to guide customers to the best solutions
  • Maintain a clean, safe, and organized work area, and report any safety or maintenance concerns
  • Collaborate with site team members to ensure smooth and efficient site operations including all necessary duties- varies by business needs
  • Performs routine cleaning and maintenance tasks including but not limited to pit cleaning, vacuum bag/ station cleaning, tunnel upkeep, dumpster cleaning, and removal of debris, to ensure a safe, clean, and operational car wash environment
  • Performs duties as assigned, including operational and cleaning tasks that support site, shop, or store upkeep
  • Perform other duties as assigned to support the team and site performance

Education and Experience
  • High School Diploma or equivalent preferred, not required
  • Prior customer service or sale experience preferred, not required
  • Must be able to successfully pass a background check in accordance with company policies and applicable laws
  • Must be at least 16 years of age (or older where required by law or safety regulations)
  • Valid driver's license preferred (may be required depending on location and responsibilities)

Knowledge, Skills, and Abilities
Knowledge
  • Basic understanding of customer service principles and practices
  • Familiarity with point-of-sale systems
  • Awareness of Spotless Brands' wash services, detain offerings, and membership options
  • General knowledge of company policies and operational procedures

Skills
  • Excellent communication skills, including active listening and clear, persuasive speaking skills
  • Strong customer service and people skills; ability to build rapport quickly
  • Sales-minded with the ability to highlight value and drive conversions
  • Effective organizational and time management skills
  • Ability to multitask in a fast-paced, customer-facing environment

Abilities
  • Ability to work independently while remaining team focused
  • Ability to remain calm and professional under pressure or high-volume periods
  • Ability to adapt communication style to meet different customer needs and personalities
  • Ability to operate or learn to operate point-of-sale and kiosk systems
  • Physical ability to stand for extended periods, interact with customers outdoors, and perform routine site tasks
  • Ability to work flexible hours, including evenings, weekends, and holidays

Physical Requirements
  • Ability to walk, stand, and move, often uneven, moving and/ or wet surfaces through site for several hours at a time
  • Ability to stoop, crouch, bend frequently, and constantly using fingers, hands, and arms including occasional ascending and descending a ladder
  • Ability to twist, carry, reach, push, and pull frequently
  • Ability to lift and carry 50 pounds without assistance for work-related materials
  • Ability to work outdoors and be efficient in all weather conditions
  • Ability to work on your feet in a fast-paced, physically active environment
  • Must be able to work in an environment with varying noise levels, including loud sounds from machinery, tools, or high-traffic areas
  • Use of personal protective equipment (gloves, eyewear, etc.. ) as required
  • Flexibility to work non-traditional hours, including evenings and weekends, as business needs or emergencies arise

This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities.
Spotless Brands and its subsidiaries comply with federal and state disability laws and make reasonable accommodation for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or recruitment process, please contact the Human Resources department and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Human Resources team will respond to your email promptly.
Spotless Brands and its affiliate brands are Equal Employment Opportunity (EEO) employers. Spotless Brands invites all qualified interested applicants to apply for career opportunities. It is the policy of the company to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, disabled status or any other protected group status as defined by and subject to applicable federal, state and local laws. We use E- Verify to check employment eligibility: https://www.everify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf and https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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