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Weekend Customer Service Jobs in Phoenix, AZ (NOW HIRING)

The 1916 Company

Customer Service

Scottsdale, AZ

$23/hr

Customer Service Department: After Sales Service Department Job Type: Full-Time | In Person About ... Available for retail hours including weekends and some holidays. * All candidates subject to a ...

The 1916 Company

Customer Service

Scottsdale, AZ · On-site

$23/hr

Customer Service Department: After Sales Service Department Job Type: Full-Time | In Person About ... Available for retail hours including weekends and some holidays. * All candidates subject to a ...

The 1916 Company

Customer Service

Scottsdale, AZ · On-site

$23/hr

Customer Service Department: After Sales Service Department Job Type: Full-Time | In Person About ... Available for retail hours including weekends and some holidays. * All candidates subject to a ...

The 1916 Company

Customer Service

Scottsdale, AZ · On-site

$23/hr

Customer Service Representative The 1916 Company is a premier luxury watch, fine jewelry, and ... Available for retail hours including weekends and some holidays. * All candidates subject to a ...

Achieve

Customer Service

Phoenix, AZ · On-site +1

Monday-Friday schedules available * 4 X 10 shifts also available, includes weekends (Additional pay ... Minimum of 1 year of Customer Service experience (call center or retail) * High school diploma or ...

Achieve

Customer Service

Phoenix, AZ · On-site +1

$18/hr

Monday-Friday schedules available * 4 X 10 shifts also available, includes weekends (Additional pay ... Minimum of 1 year of Customer Service experience (call center or retail) * High school diploma or ...

Achieve

Customer Service

Phoenix, AZ · On-site +1

$18/hr

Monday-Friday schedules available * 4 X 10 shifts also available, includes weekends (Additional pay ... Minimum of 1 year of Customer Service experience (call center or retail) * High school diploma or ...

SVS Group

Customer Service

Phoenix, AZ · On-site

$20/hr

You will have typical Customer Service and Technical Support job duties to include: * You are the person that is responsible for daily inbound customer service and technical service communication ...

Topbuild

customer service

Phoenix, AZ · On-site

$20 - $40/hr

Exemplary customer service skills, analytics and problem- solving skills. * Proficient computer skills to process and review dealer orders, requests and system generated acknowledgements. * Any other ...

New

SVS Group

Customer Service

Phoenix, AZ · On-site

$19/hr

Technical Service Representative responsibilities: · Daily inbound work queue of customer purchase request via HelpScout · Daily input work from customer POs to SAP to create orders in the system ...

The French Agency

Customer Service

Phoenix, AZ · On-site

$15 - $20.50/hr

Customer Service Position supporting the sales team 100% Remote - Must live in Phoenix area and have a home office, not for traveling around type of job 1-3 years customer service required Longevity ...

Dollartree

customer service

Tempe, AZ · On-site

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollartree

Customer service

Tempe, AZ · On-site

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

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All JobsCustomer Service JobsWeekend Customer Service JobsWeekend Customer Service Jobs in Phoenix, AZ

Weekend Customer Service information

See Phoenix, AZ salary details

$9

$18

$26

How much do weekend customer service jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for weekend customer service in Phoenix, AZ is $18.66, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.77 per hour, depending on experience, location, and employer.

What is a weekend customer service?

Weekend Customer Service jobs involve assisting customers with inquiries, complaints, or support needs specifically during weekends. These roles can be in-person or remote and are common in industries such as retail, hospitality, call centers, and online businesses. Duties typically include answering phone calls, responding to emails or chat messages, processing orders, and resolving issues to ensure customer satisfaction. Working weekends may include daytime, evening, or overnight shifts depending on the employer. These positions are ideal for those seeking flexible work hours or supplemental income.

What are the key skills and qualifications needed to thrive as a weekend customer service representative?

To thrive as a Weekend Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often required. Patience, active listening, and a positive attitude help you stand out when assisting customers during high-demand weekend hours. These skills are essential to provide efficient, empathetic support and maintain customer satisfaction during peak periods.

What can I expect in terms of scheduling and team support as a weekend customer service representative?

As a Weekend Customer Service representative, you will typically work shifts that cover busy weekend hours, which may include evenings or holidays, depending on the company's needs. While weekend teams are often smaller than weekday teams, you can expect to collaborate closely with supervisors and fellow representatives via chat or call systems to resolve customer inquiries efficiently. Many companies provide remote or in-office options, and regular check-ins help ensure you’re supported even during high-volume periods. Flexibility and strong communication skills are key, as you may need to coordinate with other departments to address customer concerns that arise outside of standard business hours.

What is the difference between Weekend Customer Service vs Weekend Retail Associate?

AspectWeekend Customer ServiceWeekend Retail Associate
Required CredentialsHigh school diploma or equivalent; customer service experience often preferredHigh school diploma or equivalent; sales or retail experience beneficial
Work EnvironmentCall centers, online support, or in-store customer service desksRetail stores, supermarkets, or shopping malls
Employer & Industry UsageCustomer service departments across various industriesRetail stores, supermarkets, and shopping centers
Common Search & ComparisonOften compared for customer interaction roles on weekendsCompared for retail sales roles during weekends

Weekend Customer Service and Weekend Retail Associate roles both involve customer interaction during weekends, but differ mainly in work environment and industry. Customer service roles focus on support and communication, while retail associates handle sales and store operations. Both require similar credentials and are common weekend positions in their respective sectors.

What are the most commonly searched types of Customer Service jobs in Phoenix, AZ?

The most popular types of Customer Service jobs in Phoenix, AZ are:

What cities near Phoenix, AZ are hiring for Weekend Customer Service jobs?

Cities near Phoenix, AZ with the most Weekend Customer Service job openings:

Weekend Customer Service jobs near you
Infographic showing various Weekend Customer Service job openings in Phoenix, AZ as of August 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,820 per year, or $18.7 per hour.

Customer Service

The 1916 Company

Scottsdale, AZ

$23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

PosiPosition: Customer Service


Department: After Sales Service Department

Job Type: Full-Time | In Person

About the Company

About Us: The 1916 Company is a premier luxury watch, fine jewelry, and diamond company with boutiques in Philadelphia, Baltimore, Delaware, Denver, Scottsdale, and Newport Beach and Manhattan Beach California and Collector's Lounges in major US cities and around the world. At The 1916 Company we are committed to delivering exceptional client experiences and supporting our teams with excellence and precision. We are seeking a highly organized and proactive Customer Service Representative to provide comprehensive administrative and operational support across our luxury retail initiatives.

The After Sales Service Department

Our after-sales service team helps customers find the best solution to their jewelry and watch needs in a trusting, comfortable environment. We pay close attention to detail, manage multiple tasks simultaneously, and communicate clearly because our customers' items are precious and, in some cases, irreplaceable. Ideal candidates have experience in luxury retail, fine jewelry or watch service, luxury hospitality, or luxury automotive.

Major Duties & Responsibilities

  • Serve as the primary liaison between clients, sales associates, jewelers, watchmakers, and vendor partners.
  • Write up items for service; verify gemstones, confirm watch brands styles, and document condition upon intake. Test all diamond jewelry with a diamond tester.
  • Create and enter repair tickets, estimates, completion dates, and pick-up dates into the POS system.
  • Explain The 1916 Company pricing, service timelines, and shipping and handling charges to clients clearly and confidently.
  • Provide clients with status updates and notify them promptly of any delays.
  • Communicate daily with vendors. Calculate estimates and relay to the appropriate client.
  • Prepare, package, and ship items to vendor partners for services beyond in-house capabilities.
  • Perform basic services including jewelry cleaning, watch bracelet sizing, strap and battery changes.
  • Complete quality control on all finished repairs prior to client notification.
  • Prepare finished items for pick-up, confirm pricing, and record all information.
  • Listen to client concerns and resolve issues professionally. Escalate to management when necessary.
  • Maintain organized files including job bags, shipping records, and service documentation.

Minor Duties & Responsibilities

  • Support sales associates with repair questions and client follow-up.
  • Assist with morning and evening jewelry and watch case placement and retrieval.
  • Answer phone calls and direct calls to the appropriate associate.
  • Order watch bands and place special orders as needed.
  • May assist with sales, restocking, cash balancing, deliveries, and store upkeep.
  • Participate in semi-annual inventory. Perform other duties as assigned.

Qualifications/Skills

  • Minimum 2 years in luxury retail, fine jewelry or watch service, luxury hospitality, or luxury automotive; or equivalent combination of training and experience. On-the-job training is provided.
  • Genuine interest in fine jewelry and watches.
  • Strong multitasking ability without sacrificing client service quality.
  • Excellent oral and written communication skills.
  • Proficiency in Microsoft Office; experience with POS or repair platforms (Salesforce and Netsuite) are a plus.
  • Ability to resolve client issues, prioritize tasks, and manage multiple repairs simultaneously.
  • Available for retail hours including weekends and some holidays.
  • All candidates subject to a background check prior to hire.

Compensation & Benefits

  • Pay: $23.00 per hour, depending on experience
  • Health, dental, and vision insurance for full-time employees
  • 401(k) plan
  • Paid time off and paid holidays
  • Employee discount

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