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Weekend Customer Service Jobs in Dedham, MA (NOW HIRING)

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No scheduled weekends and no regular overtime. What You'll Be Doing: As a Customer Service Representative, you'll provide phone and email support to consumers using a variety of household and ...

Customer Service Specialist

Boston, MA · Remote

$17.50 - $23/hr

The Customer Service Specialist is responsible for providing exceptional support and service to ... Ability to work flexible hours, including evenings and weekends if required.

Customer Service Associate

Braintree, MA · On-site

$14.75 - $20.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

Customer Service Associate

Cohasset, MA · On-site

$15.50 - $21.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

Customer Service Associate

Boston, MA · On-site

$14.75 - $20.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

Customer Service Associate

Boston, MA · On-site

$15.75 - $21.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

Customer Service Associate

Revere, MA · On-site

$15 - $20.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

Customer Service Associate

Waltham, MA · On-site

$15.75 - $21.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

Customer Service Associate

Melrose, MA · On-site

$15.75 - $21.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

Customer Service Associate

Concord, MA · On-site

$15.75 - $22/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

Showing results 21-40

Weekend Customer Service information

See Dedham, MA salary details

$10

$19

$27

How much do weekend customer service jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for weekend customer service in Dedham, MA is $19.31, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $21.49 per hour, depending on experience, location, and employer.

What is a weekend customer service?

Weekend Customer Service jobs involve assisting customers with inquiries, complaints, or support needs specifically during weekends. These roles can be in-person or remote and are common in industries such as retail, hospitality, call centers, and online businesses. Duties typically include answering phone calls, responding to emails or chat messages, processing orders, and resolving issues to ensure customer satisfaction. Working weekends may include daytime, evening, or overnight shifts depending on the employer. These positions are ideal for those seeking flexible work hours or supplemental income.

What are the key skills and qualifications needed to thrive as a weekend customer service representative?

To thrive as a Weekend Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often required. Patience, active listening, and a positive attitude help you stand out when assisting customers during high-demand weekend hours. These skills are essential to provide efficient, empathetic support and maintain customer satisfaction during peak periods.

What can I expect in terms of scheduling and team support as a weekend customer service representative?

As a Weekend Customer Service representative, you will typically work shifts that cover busy weekend hours, which may include evenings or holidays, depending on the company's needs. While weekend teams are often smaller than weekday teams, you can expect to collaborate closely with supervisors and fellow representatives via chat or call systems to resolve customer inquiries efficiently. Many companies provide remote or in-office options, and regular check-ins help ensure you’re supported even during high-volume periods. Flexibility and strong communication skills are key, as you may need to coordinate with other departments to address customer concerns that arise outside of standard business hours.

What is the difference between Weekend Customer Service vs Weekend Retail Associate?

AspectWeekend Customer ServiceWeekend Retail Associate
Required CredentialsHigh school diploma or equivalent; customer service experience often preferredHigh school diploma or equivalent; sales or retail experience beneficial
Work EnvironmentCall centers, online support, or in-store customer service desksRetail stores, supermarkets, or shopping malls
Employer & Industry UsageCustomer service departments across various industriesRetail stores, supermarkets, and shopping centers
Common Search & ComparisonOften compared for customer interaction roles on weekendsCompared for retail sales roles during weekends

Weekend Customer Service and Weekend Retail Associate roles both involve customer interaction during weekends, but differ mainly in work environment and industry. Customer service roles focus on support and communication, while retail associates handle sales and store operations. Both require similar credentials and are common weekend positions in their respective sectors.

What are the most commonly searched types of Customer Service jobs in Dedham, MA?

The most popular types of Customer Service jobs in Dedham, MA are:

What cities near Dedham, MA are hiring for Weekend Customer Service jobs?

Cities near Dedham, MA with the most Weekend Customer Service job openings:

Infographic showing various Weekend Customer Service job openings in Dedham, MA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $40,161 per year, or $19.3 per hour.

$17.50 - $23.75/hr

Full-time

Re-posted 14 days ago


Job description

We are looking for motivated individuals who possess excellent listening skills as well as superior communication abilities, both verbal and written. Job will entail answering and responding to both incoming and outgoing sales and service calls.
Skill set required:
Must possess strong verbal and written communication skills
Must have strong typing and computer skills
Must be comfortable using various types of technology
Beneficial but not required:Past customer service experience (in any field)
Past call center experience
Bi-lingual is a huge plus!