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Weekend Customer Service Jobs in Maryland (NOW HIRING)

Roofing Pups

$15 - $20.50/hr

Flexible availability to accommodate varying shifts, including weekends and holidays if required. Join our team as a Customer Service Representative with ServiceTitan expertise, and contribute to our ...

Shopexim

Customer Service

Baltimore, MD

$16 - $20/hr

Customer Service Location: Baltimore, Maryland Employment Type: Full-Time Position Summary At Shopexim Pack & Ship, we believe every customer deserves a five-star experience. We are looking for a ...

Level One Personnel

Customer Service

Rockville, MD · On-site

Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services. * Collects and enters orders for new or additional products or ...

Fresh Creative Cuisine

Customer Service

Baltimore, MD · On-site

$18 - $24/hr

Customer Service Agent needed for rapidly growing food manufacturing company in a fast paced, dynamic office environment. Responsibilities: Customer Service and Order Processing: * Answer main ...

Fresh Creative Cuisine

Customer Service

Baltimore, MD · On-site

$18 - $24/hr

Customer Service Agent needed for rapidly growing food manufacturing company in a fast paced, dynamic office environment. Responsibilities: Customer Service and Order Processing: * Answer main ...

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All JobsCustomer Service JobsWeekend Customer Service JobsWeekend Customer Service Jobs in Maryland

Weekend Customer Service information

See Maryland salary details

$9

$18

$26

How much do weekend customer service jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for weekend customer service in Maryland is $18.24, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.29 per hour, depending on experience, location, and employer.

What is a weekend customer service?

Weekend Customer Service jobs involve assisting customers with inquiries, complaints, or support needs specifically during weekends. These roles can be in-person or remote and are common in industries such as retail, hospitality, call centers, and online businesses. Duties typically include answering phone calls, responding to emails or chat messages, processing orders, and resolving issues to ensure customer satisfaction. Working weekends may include daytime, evening, or overnight shifts depending on the employer. These positions are ideal for those seeking flexible work hours or supplemental income.

What are the key skills and qualifications needed to thrive as a weekend customer service representative?

To thrive as a Weekend Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often required. Patience, active listening, and a positive attitude help you stand out when assisting customers during high-demand weekend hours. These skills are essential to provide efficient, empathetic support and maintain customer satisfaction during peak periods.

What can I expect in terms of scheduling and team support as a weekend customer service representative?

As a Weekend Customer Service representative, you will typically work shifts that cover busy weekend hours, which may include evenings or holidays, depending on the company's needs. While weekend teams are often smaller than weekday teams, you can expect to collaborate closely with supervisors and fellow representatives via chat or call systems to resolve customer inquiries efficiently. Many companies provide remote or in-office options, and regular check-ins help ensure you’re supported even during high-volume periods. Flexibility and strong communication skills are key, as you may need to coordinate with other departments to address customer concerns that arise outside of standard business hours.

What is the difference between Weekend Customer Service vs Weekend Retail Associate?

AspectWeekend Customer ServiceWeekend Retail Associate
Required CredentialsHigh school diploma or equivalent; customer service experience often preferredHigh school diploma or equivalent; sales or retail experience beneficial
Work EnvironmentCall centers, online support, or in-store customer service desksRetail stores, supermarkets, or shopping malls
Employer & Industry UsageCustomer service departments across various industriesRetail stores, supermarkets, and shopping centers
Common Search & ComparisonOften compared for customer interaction roles on weekendsCompared for retail sales roles during weekends

Weekend Customer Service and Weekend Retail Associate roles both involve customer interaction during weekends, but differ mainly in work environment and industry. Customer service roles focus on support and communication, while retail associates handle sales and store operations. Both require similar credentials and are common weekend positions in their respective sectors.

What are the most commonly searched types of Customer Service jobs in Maryland?

The most popular types of Customer Service jobs in Maryland are:

What cities in Maryland are hiring for Weekend Customer Service jobs?

Cities in Maryland with the most Weekend Customer Service job openings:

Weekend Customer Service jobs near you
Infographic showing various Weekend Customer Service job openings in Maryland as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,946 per year, or $18.2 per hour.

Customer Service Representative

Service Today

Federalsburg, MD • On-site

$17 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

Customer Service Representative

Location: Federalsburg, MD

Schedule: Full-time with rotating weekly schedules and a weekend rotation approximately once every 6 weeks.
Pay: $17.00- $19.00 hourly plus bonuses.

Reports To: Customer Service Manager


About Service Today

At Service Today, every team member plays a vital role in delivering courteous, reliable service to residential customers in our region. We pride ourselves on honesty, integrity, and delivering peace of mind with each job completed.

In short, when you join Service Today, you're joining a team that values your skill and dedication, equips you with the tools and support you need, and empowers you to grow—while helping homeowners feel safe and comfortable, right when they need it most.

Why join our team?

  • Weekly Pay
  • Competitive Dental, Vision, and Healthcare Plans
  • 401(k) with Company matching
  • Short-Term and Company-Paid Long-Term Disability Insurance Plans
  • Company-Paid Life Insurance
  • PTO & 7 Paid Holidays
  • Team Atmosphere
  • Referral Bonus Program
  • Pet Insurance and more!

Essential Job Functions:

  • Successfully convert requests for service into booked appointments to meet individual and team KPI goals
  • Correctly identify customer needs and overcome objections that may impede call booking
  • Accurately collect and enter all necessary customer information into the service database
  • Answers all calls with a sense of urgency while providing superior customer service at all times
  • Communicate professionally and effectively with Dispatch and Service teams to ensure proper customer handling
  • Follow-up with customers to ensure overall satisfaction with customer experience and service
  • Effectively handles all other lead sources; such as web leads and answering service messages.
  • Successfully performs opening and closing duties.
  • Ensure safety best practices are followed in the field.
  • Work cross functionally with dispatchers and other departments to ensure the customer is fully taken care of
  • Responsible for the distribution of service window updates to all service teams.
  • Capture and distribute customer concerns to the appropriate service team(s).
  • Other duties as assigned.

Qualifications:

  • Ability to demonstrate a positive, friendly and helpful demeanor at all times
  • Ability to demonstrate active listening skills
  • Exceptional oral and written communication skills
  • Professional and collaborative with other internal staff
  • Self-starter with strong self-accountability mindset in achieving set individual and team goals
  • Ability to work in a fast-paced environment with multiple priorities
  • Attention to detail and good organizational skills
  • Receptive to coaching for improved performance
  • Able to work a flexible schedule including evenings, weekends and holidays shift

Preferred:

  • Bilingual Spanish Speaking is a plus.
  • 3+ year experience working in a customer service role
  • Proficient in Microsoft Office
  • Sales experience a plus

Pre-Employment Requirements

All employment offers are contingent on successful completion of a criminal background check, drug screening, and motor vehicle report. These are conducted in compliance with applicable laws and regulations.

Disclaimer: The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.

EOE