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Entry Level Customer Service Jobs in Maryland (NOW HIRING)

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We are seeking motivated, customer-focused individuals for our Entry-Level Customer Service Specialist position. This is a fantastic opportunity for those looking to launch a rewarding career in ...

Be Seen First

We are seeking motivated, customer-focused individuals for our Entry-Level Customer Service Specialist position. This is a fantastic opportunity for those looking to launch a rewarding career in ...

Customer Service Professional

La Plata, MD · On-site

$15 - $19/hr

We are looking for an Entry-Level Customer Service Professional for our front of house team. This position involves order taking, bagging, creating beverages, and delivering guest orders, all while ...

We are looking for an Entry-Level Customer Service Professional for our front of house team. This position involves order taking, bagging, creating beverages, and delivering guest orders, all while ...

Customer Service Representative

Columbia, MD · On-site

$15.75 - $21.50/hr

The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the ... Experience: Entry-level position. Age: Must be at least 16 years of age. Knowledge/Skills/Abilities:

Customer Service Representative

Columbia, MD · On-site

$15.75 - $21.50/hr

The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the ... Experience: Entry-level position. Age: Must be at least 16 years of age. Knowledge/Skills/Abilities:

Customer Service Representative

Ocean City, MD · On-site

$14.75 - $20/hr

The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the ... Experience: Entry-level position. Age: Must be at least 16 years of age. Knowledge/Skills/Abilities:

Customer Service Representative

Columbia, MD · On-site

$15.75 - $21.50/hr

The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the ... Experience: Entry-level position. Age: Must be at least 16 years of age. Knowledge/Skills/Abilities:

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Entry Level Customer Service information

See Maryland salary details

$9

$18

$26

How much do entry level customer service jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for entry level customer service in Maryland is $18.24, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.29 per hour, depending on experience, location, and employer.

What is an entry level customer service?

An Entry Level Customer Service job involves assisting customers with inquiries, complaints, and product or service information. Responsibilities typically include answering phone calls, responding to emails or chats, processing orders, and troubleshooting basic issues. This role requires strong communication, problem-solving, and interpersonal skills. Employers may provide on-the-job training, making it a great starting point for those new to customer service or the workforce.

What are the key skills and qualifications needed to thrive in entry level customer service?

To thrive as an Entry Level Customer Service professional, basic computer literacy, strong verbal and written communication skills, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often beneficial. Patience, problem-solving, and a customer-oriented attitude are standout soft skills for this position. These abilities are important because they enable you to effectively resolve customer inquiries, ensure satisfaction, and contribute to a positive team environment.

What are typical career advancement opportunities for entry level customer service employees?

Starting as an Entry Level Customer Service representative can open various pathways for career advancement within a company. Many organizations offer clear growth tracks to senior customer service roles, team lead, supervisor, or specialized support positions such as technical support or account management. As you develop your communication and problem-solving skills, you may also have the chance to transition into related fields like sales, training, or quality assurance. Demonstrating initiative, reliability, and a strong understanding of company products and processes can help you progress more quickly in your career.

What are the most commonly searched types of Customer Service jobs in Maryland?

The most popular types of Customer Service jobs in Maryland are:

What are popular job titles related to Entry Level Customer Service jobs in Maryland?

For Entry Level Customer Service jobs in Maryland, the most frequently searched job titles are:

What cities in Maryland are hiring for Entry Level Customer Service jobs?

Cities in Maryland with the most Entry Level Customer Service job openings:

Infographic showing various Entry Level Customer Service job openings in Maryland as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,946 per year, or $18.2 per hour.

Customer Service Specialist - Entry Level

Daz

Baltimore, MD • On-site

$48K - $67K/yr

Full-time

Medical, Dental

Posted 4 days ago

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Job description

We are seeking motivated, customer-focused individuals for our Entry-Level Customer Service Specialist position. This is a fantastic opportunity for those looking to launch a rewarding career in customer service with no prior experience required. We provide full training and ongoing support to ensure your success!
Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Company Description

Daz is a sales and marketing firm recognized for being Built Different. Our team focuses on resilience, commitment, and grit.

We believe in building on a strong foundation rooted in integrity, team-first energy, and results that speak for themselves. By combining innovative strategies with hands-on mentorship, we create opportunities for businesses to grow and for our team members to thrive.

At Daz, success isn’t optional; it’s the standard.