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Weekend Customer Service Representative Jobs in Matteson, IL

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How much do weekend customer service representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for weekend customer service representative in Matteson, IL is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.67 per hour, depending on experience, location, and employer.

What is a Weekend Customer Service Representative job?

A Weekend Customer Service Representative assists customers with inquiries, complaints, and support needs during weekends. They typically communicate via phone, email, or chat to resolve issues efficiently. This role requires strong problem-solving skills, patience, and knowledge of company policies. It is ideal for individuals looking for part-time work with flexible weekend hours.

What are the key skills and qualifications needed to thrive in the Weekend Customer Service Representative position, and why are they important?

To thrive as a Weekend Customer Service Representative, you need strong communication skills, problem-solving ability, and experience in customer-facing roles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, or ticketing platforms is typically expected. Excellent active listening, patience, and a calm demeanor help individuals excel when addressing customer concerns during high-demand weekend shifts. These skills ensure efficient issue resolution and create a positive customer experience, which is crucial for building brand loyalty and maintaining operational success outside typical business hours.

What does a typical weekend shift look like for a Weekend Customer Service Representative?

As a Weekend Customer Service Representative, your shifts will often involve responding to customer inquiries via phone, email, or chat during high-traffic hours when many businesses see increased customer activity. You’ll handle a range of issues, from product support to order concerns, often as part of a small team or occasionally working independently, depending on the company. These shifts may be fast-paced, requiring you to multitask and prioritize customer needs effectively. Working weekends can also provide valuable experience in handling urgent issues and sometimes offers premium pay or flexible scheduling options. This role is ideal for those who enjoy helping people and want to gain further experience in customer service outside of a traditional weekday schedule.
More about Weekend Customer Service Representative jobs
What are the most commonly searched types of Customer Service Representative jobs in Matteson, IL? The most popular types of Customer Service Representative jobs in Matteson, IL are:
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What job categories do people searching Weekend Customer Service Representative jobs in Matteson, IL look for? The top searched job categories for Weekend Customer Service Representative jobs in Matteson, IL are:
What cities near Matteson, IL are hiring for Weekend Customer Service Representative jobs? Cities near Matteson, IL with the most Weekend Customer Service Representative job openings:
Weekend Customer Service Representative jobs near you
Customer Service Representative

Customer Service Representative

Magid Glove & Safety

Romeoville, IL • On-site

$16.25 - $22.25/hr

Other

Posted 11 days ago

Job description

What Matters at Magid?YOUdo!

"Thenumber onekey to growth is having good people and that's what has driven us at every stage of the game."- Greg Cohen, CEO

At Magid, we arepassionateabout keeping workerssafeand proud of the innovative and collaborative environment we've created where diversity is celebrated, and growth never stops.

This is anEntry LevelCustomer Service Representative role, providing a "best in class" customer experience to our internal and external customers, primarily over the phone and via email. The Customer Service Representative will interact with our sales staff and customers regarding orders, processing of orders, products and services, issues, complaints, and provide accurate information efficiently in order to create a cohesive relationship with your sales representatives and customer accounts.

Responsibilities Include:

  • Answer all incoming phone and email communications in a timely, professional, and engaging manner
  • Ability to effectively prioritize work time to ensure efficiency
  • Accurately enter order and/or customer data intocomputer tracking system
  • Able to set appropriate expectations with customers and sales team and resolve conflicts if/when necessary
  • Solution oriented and self-motivated
  • Other tasks as assigned

The CSR role is a Monday through Friday (no evenings or weekends) position, working Monday, Tuesday, Wednesday and Thursday in office and Friday remotely. Magid is headquartered in Romeoville (IL). The hours for this role are 8:30 am to 5:00 pm.

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