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Weekend Customer Service Representative Jobs in Dallas, TX

Retail Customer Service Representative (CSR) Our tight-knit team in AlphaGraphics - US784 is actively seeking a Retail Customer Service Representative (CSR) to join us full time. The Customer Service ...

Retail Customer Service Representative Perks and Benefits: * Competitive Compensation * Hard work, collaboration, humanity, fun, and laughter * Career path development More than anything, we're ...

Retail Customer Service Representative Perks and Benefits: * Competitive Compensation * Hard work, collaboration, humanity, fun, and laughter * Career path development More than anything, we're ...

Customer Service Representative

Irving, TX · On-site

$15.25 - $21/hr

Must be able to work varying shifts including days, nights, and weekends. Language Skills Bilingual (English/Spanish) preferred Job Location: Irving, Texas Job Role: Customer Service Representative ...

Customer Service Rep

Irving, TX · On-site

$17 - $19/hr

Customer Service Representative (Office Sales) Location: Irving, Texas Department: Sales Reports To ... S. * Weekend availability required, including early morning shifts * High school diploma or ...

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Weekend Customer Service Representative information

See Dallas, TX salary details

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How much do weekend customer service representative jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for weekend customer service representative in Dallas, TX is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.67 per hour, depending on experience, location, and employer.

What is a weekend customer service representative?

A Weekend Customer Service Representative assists customers with inquiries, complaints, and support needs during weekends. They typically communicate via phone, email, or chat to resolve issues efficiently. This role requires strong problem-solving skills, patience, and knowledge of company policies. It is ideal for individuals looking for part-time work with flexible weekend hours.

What does a typical weekend shift look like for a weekend customer service representative?

As a Weekend Customer Service Representative, your shifts will often involve responding to customer inquiries via phone, email, or chat during high-traffic hours when many businesses see increased customer activity. You’ll handle a range of issues, from product support to order concerns, often as part of a small team or occasionally working independently, depending on the company. These shifts may be fast-paced, requiring you to multitask and prioritize customer needs effectively. Working weekends can also provide valuable experience in handling urgent issues and sometimes offers premium pay or flexible scheduling options. This role is ideal for those who enjoy helping people and want to gain further experience in customer service outside of a traditional weekday schedule.

What are the key skills and qualifications needed to thrive in the weekend customer service representative position, and why are they important?

To thrive as a Weekend Customer Service Representative, you need strong communication skills, problem-solving ability, and experience in customer-facing roles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, or ticketing platforms is typically expected. Excellent active listening, patience, and a calm demeanor help individuals excel when addressing customer concerns during high-demand weekend shifts. These skills ensure efficient issue resolution and create a positive customer experience, which is crucial for building brand loyalty and maintaining operational success outside typical business hours.

What are the most commonly searched types of Customer Service Representative jobs in Dallas, TX?

The most popular types of Customer Service Representative jobs in Dallas, TX are:

What are popular job titles related to Weekend Customer Service Representative jobs in Dallas, TX?

For Weekend Customer Service Representative jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Weekend Customer Service Representative jobs in Dallas, TX look for?

The top searched job categories for Weekend Customer Service Representative jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Weekend Customer Service Representative jobs?

Cities near Dallas, TX with the most Weekend Customer Service Representative job openings:

Infographic showing various Weekend Customer Service Representative job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $38,677 per year, or $18.6 per hour.

Weekend Customer Service Representative - Healthcare Call Center

Baylor Scott & White Health

Dallas, TX • On-site

$15.25 - $19.75/hr

Full-time

Medical, Retirement, PTO

Posted 5 days ago


Baylor Scott & White Health rating

7.5

Company rating: 7.5 out of 10

Based on 772 frontline employees who took The Breakroom Quiz

233rd of 898 rated healthcare providers


Job description

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

  • We serve faithfully by doing what's right with a joyful heart.
  • We never settle by constantly striving for better.
  • We are in it together by supporting one another and those we serve.
  • We make an impact by taking initiative and delivering exceptional experience.
 Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

  • Immediate eligibility for health and welfare benefits
  • 401(k) savings plan with dollar-for-dollar match up to 5%
  • Tuition Reimbursement
  • PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

Job Summary

Serves as the critical point of contact for public and internal customers. Properly greets and records requests. Acts as the link between customers and hospital departments for problem resolution. Efficiently performs duties related to directory assistance, documentation, and dispatch of work requests using hospital-designated software.

Essential Functions of the Role
  • Utilizes telephony and software systems to identify and greet callers. Records requests and assigns work requests for all services helped by the CSC.
  • Effectively handles and resolves challenging customer situations through appropriate communication methods. Promptly identifies and escalates challenging situations to appropriate leadership.
  • Responds calmly and performs effectively during emergent and/or stressful situations.
  • Monitors and responds to web and email requests in an efficient manner.
  • Ability to evaluate and prioritize emergency calls. Successfully passes proficiency checklists for dispatch of all urgent requests.
  • Performs all position-appropriate duties in a competent, professional, and courteous manner.
  • Demonstrating commitment to customer service and working well in a team are basic requirements.
  • Expectations describe "essential" functions only. Management can reassign duties and responsibilities to this position at any time.
 Key Success Factors
  • Excellent phone and customer service skills.
  • Ability to read and write in the English language.
  • Proficiency with the Microsoft Office Suite of software.
  • Ability to comprehend instructions, correspondence, memos and other forms of verbal and written communications.
  • Ability to be successful in a stressful, fast-paced environment, handling difficult situations and conflict resolution when necessary.
  • Provide exceptional customer service and compassionate support to patients, visitors, staff, and community members across Baylor Scott & White hospitals. The ability to convey empathy, professionalism, and confidence through voice-only interactions is critical to success.
  • Serve as a central communication hub for multiple hospitals, handling a wide variety of inquiries including patient information requests, hospital directions, physician lookups, internal work orders, patient transport coordination, and emergency notifications.
  • Coordinate and dispatch work orders for Facilities, BioMed, and Environmental Services teams, including radio communication with field personnel.
  • Must be comfortable working a Thursday-Monday schedule (11:00 AM-7:30 PM), including weekends, with flexibility for future business needs. Weekend and shift differentials may apply
 Belonging Statement

We believe that all people should feel welcomed, valued and supported.

QUALIFICATIONS

  • EDUCATION - H.S. Diploma/GED Equivalent
  • EXPERIENCE - Less than 1 Year of Experience

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