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Weekend Customer Service Representative Jobs in Belleville, IL

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Weekend Customer Service Representative information

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How much do weekend customer service representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for weekend customer service representative in Belleville, IL is $18.26, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What is a Weekend Customer Service Representative job?

A Weekend Customer Service Representative assists customers with inquiries, complaints, and support needs during weekends. They typically communicate via phone, email, or chat to resolve issues efficiently. This role requires strong problem-solving skills, patience, and knowledge of company policies. It is ideal for individuals looking for part-time work with flexible weekend hours.

What are the key skills and qualifications needed to thrive in the Weekend Customer Service Representative position, and why are they important?

To thrive as a Weekend Customer Service Representative, you need strong communication skills, problem-solving ability, and experience in customer-facing roles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, or ticketing platforms is typically expected. Excellent active listening, patience, and a calm demeanor help individuals excel when addressing customer concerns during high-demand weekend shifts. These skills ensure efficient issue resolution and create a positive customer experience, which is crucial for building brand loyalty and maintaining operational success outside typical business hours.

What does a typical weekend shift look like for a Weekend Customer Service Representative?

As a Weekend Customer Service Representative, your shifts will often involve responding to customer inquiries via phone, email, or chat during high-traffic hours when many businesses see increased customer activity. You’ll handle a range of issues, from product support to order concerns, often as part of a small team or occasionally working independently, depending on the company. These shifts may be fast-paced, requiring you to multitask and prioritize customer needs effectively. Working weekends can also provide valuable experience in handling urgent issues and sometimes offers premium pay or flexible scheduling options. This role is ideal for those who enjoy helping people and want to gain further experience in customer service outside of a traditional weekday schedule.
What are the most commonly searched types of Customer Service Representative jobs in Belleville, IL? The most popular types of Customer Service Representative jobs in Belleville, IL are:
What are popular job titles related to Weekend Customer Service Representative jobs in Belleville, IL? For Weekend Customer Service Representative jobs in Belleville, IL, the most frequently searched job titles are:
What job categories do people searching Weekend Customer Service Representative jobs in Belleville, IL look for? The top searched job categories for Weekend Customer Service Representative jobs in Belleville, IL are:
What cities near Belleville, IL are hiring for Weekend Customer Service Representative jobs? Cities near Belleville, IL with the most Weekend Customer Service Representative job openings:
Customer Service Representative

Customer Service Representative

Hawthorne Animal Hospital Ltd

Glen Carbon, IL • On-site

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago


Job description

Hawthorne Animal Hospital has been serving Glen Carbon, Edwardsville, and the St. Louis Metro East for over 65 years. Along with general practice care, our facility also provides 24/7 emergency and intensive care.
The Veterinary Customer Service Representative creates the first impression of our hospital to our clients. This employee maintains a "client first" mentality, is a client/patient advocate, and assists in control of the overall flow of the hospital.
What are we looking for in a Veterinary Customer Service Representative?
A motivated team player
An excellent communicator. You will be interacting with doctors, nurses, clients, support staff, other veterinary clinics, pharmacies, and more.
A dedicated individual who wants to learn about veterinary medicine.
Someone who demonstrates compassion when helping our clients and their pets.
Veterinary Customer Service Representative Job Overview:
Schedule appointments
Check in clients and patients, check out appointments
Answering phone calls, including emergency calls.
Various administrative tasks including but not limited to; patient rechecks, prescription requests, online appointment requests.
What are the qualifications needed for our Veterinary Customer Service Representative?
Available to work 12 hour shifts that include full weekend and holiday availability.
Must have a working knowledge of a multi line phone system and general office equipment and software
Be able to pass a drug screen.
Be comfortable interacting with clients in person and over the phone.
Be able to remain calm during emergency client/patient situations.
Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
  • Employee Pet Wellness Program
  • Referral Program
  • Professional development assistance

JOB CODE: CSR