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Weekend Cruise Ship Terminal Jobs (NOW HIRING)

Goldbelt, Inc.

Guest Services Manager

Juneau, AK · On-site

... cruise ship season when operations run seven days a week. Candidates must be available to work irregular hours, including weekends and holidays, throughout the summer season. Please note that ...

Goldbelt, Inc.

Guest Services Manager

Juneau, AK

... cruise ship season when operations run seven days a week. Candidates must be available to work irregular hours, including weekends and holidays, throughout the summer season. Please note that ...

Goldbelt

Guest Services Manager

Juneau, AK · On-site

$58K - $70K/yr

... cruise ship season when operations run seven days a week. Candidates must be available to work irregular hours, including weekends and holidays, throughout the summer season. Please note that ...

Academy Bus

Charter Bus Driver

Clearwater, FL

$200 - $300/day

Multi day trips * Local convention work, airport/cruise ship transfers, casino, and dinner ... weekends & overnight travel as needed * Must be willing to travel to other terminals for up to a ...

Academy Bus

Charter Bus Driver

Clearwater, FL · On-site

$200 - $300/day

Multi day trips * Local convention work, airport/cruise ship transfers, casino, and dinner ... weekends & overnight travel as needed * Must be willing to travel to other terminals for up to a ...

Goldbelt

Harbor Host

Juneau, AK · On-site

$15/hr

Maintain an excellent customer service level to all incoming and outgoing cruise ship, special ... At the lower terminal, provides highest level of customer service to all guests, explaining the ...

Goldbelt

Harbor Host

Juneau, AK · On-site

$15/hr

Maintain an excellent customer service level to all incoming and outgoing cruise ship, special ... At the lower terminal, provides highest level of customer service to all guests, explaining the ...

Goldbelt, Inc.

Harbor Host

Juneau, AK · On-site

$15/hr

Maintain an excellent customer service level to all incoming and outgoing cruise ship, special ... At the lower terminal, provides highest level of customer service to all guests, explaining the ...

Goldbelt

Harbor Host

Juneau, AK

$15/hr

Maintain an excellent customer service level to all incoming and outgoing cruise ship, special ... At the lower terminal, provides highest level of customer service to all guests, explaining the ...

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Weekend Cruise Ship Terminal information

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How much do weekend cruise ship terminal jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for weekend cruise ship terminal in the United States is $20.25, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $21.63 per hour, depending on experience, location, and employer.

Is it hard to get hired to work on a cruise ship?

Getting hired as a weekend cruise ship terminal worker can be competitive, often requiring relevant customer service or hospitality experience, background checks, and sometimes certifications like STCW. The hiring process may involve multiple interviews and assessments, but candidates with strong communication skills and flexibility in scheduling have good prospects.

What's the easiest job to get on a cruise ship?

Entry-level positions such as housekeeping staff, food service workers, or deck crew are generally the easiest to obtain on a cruise ship, as they often require minimal prior experience and are in high demand. These roles typically involve basic skills, a positive attitude, and the ability to work in a team environment, with some positions requiring a valid passport and background check.

Which cruise is hiring now?

The Weekend Cruise Ship Terminal is currently hiring for various positions, including customer service, security, and hospitality roles. Job openings often require flexibility, good communication skills, and the ability to work weekends and holidays. Check the terminal's official careers page or contact their HR department for the most up-to-date job listings.

How much does a cruise ship staff get paid?

Cruise ship staff salaries vary by position and experience, but entry-level crew members typically earn between $1,200 and $2,500 per month, often supplemented by tips. Higher-ranking staff, such as officers or specialized roles, can earn significantly more, sometimes exceeding $5,000 monthly. Compensation may also include room and board, and schedules often involve extended periods at sea with time off between voyages.

What is the difference between Weekend Cruise Ship Terminal vs Cruise Ship Passenger Agent?

AspectWeekend Cruise Ship TerminalCruise Ship Passenger Agent
CredentialsTypically requires security clearance, basic customer service trainingCustomer service certification, sales experience
Work EnvironmentPort terminals, outdoor and indoor settings, shift workOffice-based, onboard or port-side, customer interaction
Employer & IndustryPort authorities, cruise lines, transportation companiesTravel agencies, cruise lines, tourism companies

The Weekend Cruise Ship Terminal primarily involves managing port operations and passenger boarding processes during weekends, focusing on logistics and security. In contrast, a Cruise Ship Passenger Agent handles booking, customer inquiries, and sales related to cruises. While both roles serve the cruise industry, they differ in responsibilities, work environment, and required credentials.

What cities are hiring for Weekend Cruise Ship Terminal jobs? Cities with the most Weekend Cruise Ship Terminal job openings:
What are the most commonly searched types of Cruise Ship Terminal jobs? The most popular types of Cruise Ship Terminal jobs are:
What states have the most Weekend Cruise Ship Terminal jobs? States with the most job openings for Weekend Cruise Ship Terminal jobs include:
Weekend Cruise Ship Terminal jobs near you

Guest Services Manager

Goldbelt, Inc.

Juneau, AK • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Job description

Overview
Goldbelt Incorporated is an Alaska Native Corporation (ANC) headquartered in Juneau, Alaska, whose mission is to make a significant and positive difference in the lives of more than 4,200 Alaska Native shareholders. Alaska Native Corporations hold a distinct purpose and share a familiar creation story born in an act of Congress in 1971.
Join a fast-growing "forever" company that manages over 30 subsidiaries and provides centers of excellence in a shared service center model based out of Herndon, Virginia.
At Goldbelt, we place a strong emphasis on recognizing and rewarding the dedication and hard work of our team members in pursuit of our company's mission. We are a team focused on gold standard customer service and professional growth with competitive benefits and profit-sharing plans and help support a business model that gives back to the community of shareholders.
SUMMARY:
Responsible for supervising guest and ticketing services, ensuring services are run efficiently, collecting and submitting daily ticketing counter sales and cruise ship reconciliation for vouchers, in order to secure and increase sales and offer top of the line services and a better product for tramway guests.
This position requires flexibility in scheduling, particularly during the cruise ship season when operations run seven days a week. Candidates must be available to work irregular hours, including weekends and holidays, throughout the summer season. Please note that availability during this period is nonnegotiable. The winter schedule typically follows a Monday through Friday format.
Responsibilities
ESSENTIAL JOB FUNCTIONS:
  • Coordinates guest/ticketing service functions with other tramway managers in order to contribute to a quality packaged product and smooth, consistent operations.
  • Oversees the ticketing operation, ensuring that the system is functioning accurately and efficiently and is producing correct numbers and reports of sold tickets, sales receipts, and collected monies.
  • Responsible for hiring, supervision, scheduling, evaluation, and disciplining all guest/ticketing services staff with subordinate supervisors; also, develops, provides, or arranges for training new and current employees in all aspects of tramway guest service and ticket sales/processing.
  • Assigns work to staff involving ticketing functions, season passes, harbor station activities, ship passenger escort services, the upper terminal greeting services, and the theater operations, developing weekly schedules.
  • Reviews ticketing reconciliations, settles with each cruise ship's shore excursion services staff and/or purser for their pre-purchased cruise tour vouchers; closely coordinates activities at all times with each ship's staff in order to collect and submit reconciliation for the vouchers, and to ensure that a good and beneficial working relationship is established and nurtured; closely coordinates reconciliation activities with ticketing staff and those guest services subordinates who are also allowed to settle daily with ships' staff.
  • Manages to the required budget and sales level set for the Ticketing and Guest Services departments; controls expenditures and payroll (including timesheets). Receives and attempts to resolve customer complaints, comments, and requests, providing information and recommendations for improvement to managers.
  • May be called upon to act as the manager on duty (MOD) during the General Manager's and Director of Operations' absences.
  • Works with the Guest Services Supervisor in the development and coordination of ongoing orientation and continual training in customer services, sales and marketing, and/or passenger safety and comfort to all tramway staff that interact frequently with guests.
  • Identifies discrepancy and/or problem areas to be resolved, the training outline to be followed and the arrangement for resources to be used throughout the season.
  • Resolves unusual problems presented by difficult customers, special group needs, credit card transactions, etc.
  • Performs other incidental and related duties as required and assigned.

Qualifications
NECESSARY SKILLS AND KNOWLEDGE:
  • Excellent communication and customer service skills.
  • Skill in operating personal computer, utilizing a variety of computer software.
  • Working knowledge/familiarity of tram operations systems.
  • Skill in establishing and maintaining cooperative working relationships with other employees. Ability to work directly with the public, providing information and assistance on a daily basis.
  • Strong cash handling and sales receipts reconciliation skills.
  • Ability/willingness to learn and pass on to passengers those areas of interest to visitors, such as local history, people, culture, geography, etc.
  • Working knowledge of Southeast Alaska tourism market, travel distribution channels, product and services sales; the practices of cruise line shore excursion services.

MINIMUM QUALIFICATIONS:
  • Bachelor's degree in business, marketing, or hospitality management, OR four years of experience in the tourism industry as a supervisor or lead, including cash handling and reconciliation skills.
  • Minimum three years of combined professional and supervisory experience involved with tourism, travel, or hospitality services.

PREFERRED QUALIFICATIONS:
  • Current CPR and first aid certificates; drug testing may be required.
  • Experience in the Alaska travel industry. Sales and business development experience.

Pay and Benefits
Annual Compensation is between $58,000-$70,000 annually.
At Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.

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