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Weekend Computer Support Specialist Jobs in Boston, MA

Pure Hockey

Customer Support Specialist

Holliston, MA · Hybrid

$20 - $30/hr

Customer Support Specialist Location: Holliston, MA (hybrid; 3 days in office) Pure Hockey is ... Must be able to work one weekend day and some holidays Benefits * Medical, Dental, Vision ...

Bridgestone HosePower LLC.

Sales Support Specialist

MA · On-site

$24 - $25/hr

As A Sales Support Specialist You Will: * Coordinate entire order process from time of order ... Basic computer skills and ability to learn various computer systems, Microsoft suite experience

Pure Hockey

Customer Support Specialist

Holliston, MA · On-site

$20 - $30/hr

Customer Support Specialist Location: Holliston, MA (hybrid; 3 days in office) Pure Hockey is ... Must be able to work one weekend day and some holidays Benefits * Medical, Dental, Vision ...

Scout ET

Production Support Specialist

Malden, MA · On-site

$18.50 - $25/hr

Looking for Production Support Specialists to: 1) improve the ability for the 434 districts to ... Computer Science or related experience as a developer, business analyst, systems analyst, data ...

Vecna

Technical Support Specialist

Burlington, MA · On-site

Technical Support Specialist Description: Vecna seeks passionate, service and solution-oriented ... Some weekend and after-hours work may be required. Position Location Burlington MA / Remote

Homerun B.V.

Technical Support Specialist

Boston, MA · On-site

$60 - $90/hr

At SciSure we're looking for a Technical Support Specialist to join our team. About the Job The ... Degree or equivalent education in relevant fields such as computer science or IT preferred

Northeast Arc

Day Support Specialist

Danvers, MA · On-site

$24/hr

Day Support Specialist Location: Danvers, MA Schedule: Monday through Friday, 8am-4pm Target Pay: $24.00 hourly Please note that the pay range provided is a good faith estimate for the position at ...

Vaisala

Technical Support Specialist

Boston, MA · On-site

$70 - $80/hr

Technical Support Specialist Location: Boston, US Vaisala is a global leader in measurement ... Strong knowledge of computer IT principles including firewalls, DHCP, device management, remote ...

Amtech

Technical Support Specialist

Westford, MA · On-site

$90 - $120/hr

The Senior Technical Support Specialist will lead advanced technical aspects of post market ... Experience with software for diagnostics, CAD, and data analysis a plus. * Proficiency with ...

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Weekend Computer Support Specialist information

See Boston, MA salary details

$17

$28

$45

How much do weekend computer support specialist jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for weekend computer support specialist in Boston, MA is $28.94, according to ZipRecruiter salary data. Most workers in this role earn between $23.22 and $32.40 per hour, depending on experience, location, and employer.

What does a Weekend Computer Support Specialist do?

A Weekend Computer Support Specialist provides technical assistance and support to users experiencing computer-related issues during weekends. Their responsibilities typically include troubleshooting hardware and software problems, assisting with network connectivity, resolving login or access issues, and providing guidance on technology use. They may work remotely or on-site, supporting either company employees or customers. The goal is to ensure that IT systems run smoothly and users receive timely help outside regular weekday hours.

What are the key skills and qualifications needed to thrive as a Weekend Computer Support Specialist, and why are they important?

To thrive as a Weekend Computer Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and networking, typically backed by an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and diagnostic software is commonly required for effective problem resolution. Strong communication, patience, and time management skills help you efficiently support users and prioritize multiple requests. These abilities are crucial for quickly resolving technical issues and maintaining high user satisfaction during weekend shifts when resources may be limited.

What are the typical challenges faced by Weekend Computer Support Specialists, and how can they prepare for them?

Weekend Computer Support Specialists often encounter unique challenges such as limited access to in-person resources, higher urgency for resolving issues, and supporting users who may have varying technical skills. Since many full-time staff or senior technicians may not be available on weekends, it’s important to be resourceful, document issues thoroughly, and communicate clearly with users and on-call team members. Being proactive in learning remote troubleshooting techniques and familiarizing yourself with common weekend support scenarios will help you succeed in this role.

What are the most commonly searched types of Computer Support Specialist jobs in Boston, MA?

The most popular types of Computer Support Specialist jobs in Boston, MA are:

Weekend Computer Support Specialist jobs near you

Customer Support Specialist

Pure Hockey

Holliston, MA • Hybrid

$20 - $30/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Pure Hockey rating

5.9

Company rating: 5.9 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

405th of 739 rated retailers

Job description

Description

Title: Customer Support Specialist

Location: Holliston, MA (hybrid; 3 days in office)


Pure Hockey is seeking a Customer Support Specialist to join our fast-growing and dynamic customer service team. As the largest retailer of hockey equipment in the U.S., we take pride in delivering exceptional service and support to our valued customers.


In this role, you will serve as a key liaison between our company and both current and prospective customers. The ideal candidate will take full ownership of resolving customer inquiries, concerns, and complaints with professionalism and efficiency.

At Pure Hockey, we are committed to providing effective solutions and creating meaningful, long-term relationships with our customers.


Responsibilities

  • Respond to customer inquiries promptly and professionally via phone, email, and live chat.
  • Resolve product or service issues by clarifying the customer's complaint, determining the cause, and finding the best solution.
  • Process orders, returns, exchanges, and warranty claims accurately and efficiently.
  • Maintain deep knowledge of our products, promotions, and policies to assist customers effectively.
  • Document all customer interactions in our CRM system and escalate issues when necessary.
  • Collaborate with internal teams (e.g., shipping, inventory, e-commerce) to ensure timely resolution of issues.
  • Strive to exceed customer expectations and contribute to customer loyalty and retention.
  • Identify trends in customer feedback and report them to help improve products and services.

Requirements

  • 1+ years of experience in customer service or support role
  • Experience with multi-line telephones, online ticketing systems, email management systems, live chat, and personal computers is a plus.
  • Advanced sense of integrity and commitment to customer satisfaction.
  • Demonstrated passion for excellence with respect to treating and caring for customers.
  • Strong phone, verbal & written communication skills along with active listening.
  • Pleasant, patient, and friendly attitude
  • A passion for hockey or sporting goods is a plus but not required.
  • Must be able to work one weekend day and some holidays

Benefits

  • Medical, Dental, Vision & Disability Insurance
  • Life and Long-Term Disability Insurance
  • Flexible Spending Plan
  • 401(k) with match
  • Paid Time Off
  • Paid Holidays
  • Parental Leave
  • Employee Discount

$20-$30 per hour


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