Description:
The Patient Care Technician provides direct patient care to patients under the supervision of RN and documents care on electronic medical record. Performs reception duties and clerical tasks. Assists in ER with greeting, rooming, and registration of patients.
Duties include:
- Assists RN’s/LPN’s in completing care plan tasks to assist patients in having an optimal outcome.
- Uses interactive communication skills with patients and families, peers and providers to promote, evaluate and direct patient care and relationships with others.
- Maintains and promotes quality of care that is safe, reliable and patient centered.
- Uses customer service skills in all interactions with patients and families.
- Maintains patient medical records, registers patients and correctly reviews patient charge slips to ensure accurate patient information.
- Promotes teamwork by positive attitude and putting patient needs first.
- Completes other clerical duties as assigned.
Requirements:
EDUCATION/EXPERIENCE:
High school diploma or equivalent
REQUIRED CREDENTIALS (License, certification, registration):
Certification as nursing assistant is preferred, BLS certification required. 1 year of healthcare experience is preferred.
KNOWLEDGE/SKILLS/ABILITIES:
Must have good interpersonal skills; must have knowledge of medical terminology. Function under high stress situations. Basic computer skills and knowledge. Requires ability to do detailed work, have strong communication and customer service skills.
Pay Range: $19.40 - $27.16/hr *Rates offered will reflect applicable experience.
EMPLOYMENT VARIABLES:
This position is full time 32-36 hours per week (.8-.9 FTE) and will work rotating every 3rd weekend/3rd holidays, 7pm-7am.
The nursing department is open 24 hours/day. These needs can change dependent upon staffing availability. May be required to work overtime, take low census on-call.