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Weekend Chat Support Jobs in Springfield, PA (NOW HIRING)

Helpdesk Support

New Castle, DE ยท On-site

$19.50 - $26.25/hr

Providing technical support to users, troubleshooting issues, and offering guidance on computer ... chat, or in person. * Help desk staff also document interactions, escalate complex issues, and ...

Helpdesk Support

New Castle, DE

$19.50 - $26.25/hr

Providing technical support to users, troubleshooting issues, and offering guidance on computer ... chat, or in person. * Help desk staff also document interactions, escalate complex issues, and ...

Must be flexible in scheduling including weekends and holidays. * Must be available to perform ... or supports, marital status, veteran status, or any other class of persons protected by federal ...

Must be flexible in scheduling including weekends and holidays. * Must be available to perform ... or supports, marital status, veteran status, or any other class of persons protected by federal ...

Job Summary The Support Specialist provides administrative, operational, and customer service support to insurance agents, carrier partners, and internal staff. This position is responsible for ...

Job Summary The Support Specialist provides administrative, operational, and customer service support to insurance agents, carrier partners, and internal staff. This position is responsible for ...

Job Summary The Support Specialist provides administrative, operational, and customer service support to insurance agents, carrier partners, and internal staff. This position is responsible for ...

Job Summary The Support Specialist provides administrative, operational, and customer service support to insurance agents, carrier partners, and internal staff. This position is responsible for ...

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Weekend Chat Support information

See Springfield, PA salary details

$13

$24

$42

How much do weekend chat support jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for weekend chat support in Springfield, PA is $24.57, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $26.78 per hour, depending on experience, location, and employer.

What is a Weekend Chat Support job?

A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.

What are typical daily responsibilities for a Weekend Chat Support agent?

As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.

What are the key skills and qualifications needed to thrive in the Weekend Chat Support position, and why are they important?

To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.

What are the most commonly searched types of Chat Support jobs in Springfield, PA? The most popular types of Chat Support jobs in Springfield, PA are:
What job categories do people searching Weekend Chat Support jobs in Springfield, PA look for? The top searched job categories for Weekend Chat Support jobs in Springfield, PA are:
What cities near Springfield, PA are hiring for Weekend Chat Support jobs? Cities near Springfield, PA with the most Weekend Chat Support job openings:
Infographic showing various Weekend Chat Support job openings in Springfield, PA as of July 2026, with employment types broken down into 60% Full Time, 20% Part Time, 10% Temporary, and 10% Contract. Highlights an 80% In-person, 10% Hybrid, and 10% Remote job distribution, with an average salary of $51,110 per year, or $24.6 per hour.
Helpdesk Support

Helpdesk Support

Apexon

New Castle, DE โ€ข On-site

$19.50 - $26.25/hr

Full-time

Posted 12 days ago


Job description

Company Description
Apexon is a digital technology services and platform solutions company that partners with clients to improve their digital experience and insight. With more than 25 years of experience, our 5000+ Apexers in more than 10 offices worldwide are helping companies enhance their digital experience with their customers.
We work in the areas of digital experience, analytics, AI and cloud to unlock the power of technology for our clients to empower humans with intelligent and experiential solutions. We enable #HumanFirstDigital.
Job Description
Role Title: IT Help Desk
Position: 1
Location: New Castle, DE.
Required Skills:
  1. Problem-solving skills.
  2. Analytical skills.
  3. Customer service experience.
  4. Patience.
  5. Excellent communication skills, written and verbal.

Responsibilities:
  • Providing technical support to users, troubleshooting issues, and offering guidance on computer hardware, software, and other IT-related problems.
  • They act as the first point of contact for users, addressing their queries and concerns via various channels like phone, email, chat, or in person.
  • Help desk staff also document interactions, escalate complex issues, and follow up with users to ensure problems are resolved

Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.