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Weekend Chat Support Jobs in Rantoul, IL (NOW HIRING)

Staples, Inc.

Customer Service Representative

Champaign, IL · On-site

$16 - $21.75/hr

Support high-value accounts by partnering with Account Managers and Key Account Managers (up to $5M ... Manage multiple lead channels including hunt lines, loaded leads, web leads, and chat. * Develop ...

Staples, Inc.

Customer Service Representative

Champaign, IL · On-site +1

$16 - $21.75/hr

... support high-value customer accounts and strategic projects. * Manage inbound and outbound opportunities across multiple lead channels, including web, chat, and sales-generated leads. * Build ...

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Showing results 21-40

All JobsChat Support JobsWeekend Chat Support JobsWeekend Chat Support Jobs in Rantoul, IL

Weekend Chat Support information

See Rantoul, IL salary details

$13

$24

$41

How much do weekend chat support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for weekend chat support in Rantoul, IL is $24.18, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $26.35 per hour, depending on experience, location, and employer.

What is a weekend chat support?

A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.

What are the typical daily responsibilities of a weekend chat support?

As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.

What are the key skills and qualifications needed to thrive in weekend chat support, and why are they important?

To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.

What job categories do people searching Weekend Chat Support jobs in Rantoul, IL look for?

The top searched job categories for Weekend Chat Support jobs in Rantoul, IL are:

What cities near Rantoul, IL are hiring for Weekend Chat Support jobs?

Cities near Rantoul, IL with the most Weekend Chat Support job openings:

Weekend Chat Support jobs near you
Infographic showing various Weekend Chat Support job openings in Rantoul, IL as of August 2026, with employment types broken down into 75% Full Time, 19% Part Time, and 6% Contract. Highlights an 62% In-person, 19% Hybrid, and 19% Remote job distribution, with an average salary of $50,296 per year, or $24.2 per hour.

Member Support Agent, Phones

UNIVERSITY OF ILLINOIS COMMUNITY CR

Champaign, IL • On-site

$21.22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Job description

Looking for more than just a job?
At UICCU, you'll be part of a team that values people, supports growth, and makes a meaningful impact in the communities we serve. If you're excited about this opportunity and believe you can contribute to our team, we encourage you to apply.
We'd love to learn more about you and what you can bring to UICCU.
The Phone Agent is a financial mentor that listens to our members' needs. Phone Agents look out for our members' best interest and offer solutions to improve their financial life. The Agent will expertly represent UICCU and form professional relationships with our members.
A Phone Agent will:
  • Build member loyalty.
  • Provide solutions for internal and external members.
  • Build and maintain product knowledge, so they may assist members with financial needs.
  • Focus on compliance and security.

Essential Functions & Responsibilities
  • Consistently provide outstanding service focusing on member service and member loyalty skills.
  • Efficiently serve members to ensure timely and quality service.
  • Consistently identify the needs of members and recommend appropriate Credit Union solutions in order to build member loyalty and meet or exceed organizational goals.
  • Assist members with account needs, answer questions about products and services, and resolve problems that are within their authority to resolve. Refer problems that are beyond their authority to appropriate team members along with their recommendations.
  • Own internal and external member concerns, issues, and complaints, and ensure the appropriate follow up to achieve proper resolution.

Salary & Benefits
  • Starting salary is $21.22 per hour.
  • Comprehensive insurance options including Health, Dental, and Vision for full-time employees.
  • 401K eligibility, including company match program.
  • Generous Paid Time Off benefits.
  • This is a full-time position with hours Monday through Friday 8:45 a.m. to 5:30p.m with rotating Saturdays 9-12N

Location
This position may be located at any of our branch locations in Champaign, McLean, or Vermillion County and may have the opportunity to work remotely based on performance.
UICCU is an Equal Opportunity Employer. We are committed to cultivating an inclusive and safe culture where our employees feel they belong.
We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
UICCU continues to be voted a Best Place to Work by its employees!
Experience
Three years to five years of similar or related experience.
Education
A high school education or GED.
Interpersonal Skills
Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.

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