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Weekend Chat Support Jobs in Vermont (NOW HIRING)

Industrial Mechanic

Johnson, VT ยท On-site

$30 - $40/hr

... businesses who support unique customers or markets, including animal nutrition and health ... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196.

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Weekend Chat Support information

See Vermont salary details

$15

$27

$47

How much do weekend chat support jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for weekend chat support in Vermont is $27.70, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $30.14 per hour, depending on experience, location, and employer.

What is a Weekend Chat Support job?

A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.

What are typical daily responsibilities for a Weekend Chat Support agent?

As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.

What are the key skills and qualifications needed to thrive in the Weekend Chat Support position, and why are they important?

To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.

What are the most commonly searched types of Chat Support jobs in Vermont? The most popular types of Chat Support jobs in Vermont are:
What are popular job titles related to Weekend Chat Support jobs in Vermont? For Weekend Chat Support jobs in Vermont, the most frequently searched job titles are:
What cities in Vermont are hiring for Weekend Chat Support jobs? Cities in Vermont with the most Weekend Chat Support job openings:
Team Leader - 988 Lifeline Program

Team Leader - 988 Lifeline Program

Northwestern Counseling & Support Services

Saint Albans, VT โ€ข On-site

$30 - $32/hr

Full-time

Medical, Dental, Retirement

Posted 24 days ago


Job description

At NCSS, our 988 Lifeline program provides immediate, compassionate support to individuals in crisis. As one of only two 988 Lifeline centers in Vermont, we connect with people through phone, chat, and text ensuring no one has to navigate a crisis alone.
We're seeking a Team Leader who combines strong clinical skills with a collaborative leadership style. In this role, you'll lead a team that provides direct crisis support and guiding day-to-day operations of the 988 Lifeline program. You'll work closely with law enforcement, emergency responders, internal teams, and community partners to coordinate effective responses, while supporting and supervising staff and interns.
You'll also help ensure the program runs smoothly behind the scenes managing scheduling and coverage, reviewing documentation, supporting staff training and performance, and tracking data required by statewide partners. In collaboration with the Community Mental Health Services Division Director, you may also assist with broader program outcomes.
In this role, you will:
  • Provide 988 Lifeline support via phone, chat, and text
  • Help lead daily operations, including scheduling and team support
  • Supervise, train, and mentor staff and interns
  • Collaborate with emergency services and community partners
  • Support quality assurance and required data tracking
  • May include covering 988 shifts - evenings and weekends - as needed.

This is a meaningful opportunity to lead a dedicated team while making a real-time impact in the lives of those in crisis.
At NCSS, we offer a comprehensive benefits package that includes perks such as medical and dental coverage, an employer-matched retirement plan, and educational support. Additionally, for those who qualify, this position provides an opportunity for $5,000 in student loan forgiveness upon the successful completion of your 6-month introductory period. We invite you to become a valued member of our team at NCSS, a 2025 Best Places to Work in Vermont!
EOE
Hiring rate is based on experience, education, and internal equity. Final compensation will be determined in accordance with NCSS policy and applicable laws.
Master's Degree
Valid license (Licensed Mental Health Counselor, Licensed Social Worker or Licensed Psychologist) to practice in the State of Vermont or be licensure eligible.