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Weekend Chat Support Jobs in Hawaii (NOW HIRING)

Full Life

Support Specialist

Hilo, HI

$200/hr

Support Specialist As a Support Specialist, you'll support a participant by providing a variety of ... Application submission * 30-Min Phone Screen - Let's chat! * 60-Min Interview - Share your skills ...

Full Life Hawaii

Support Specialist

Hilo, HI · On-site

$21.50/hr

Support Specialist As a Support Specialist, you'll support a participant by providing a variety of ... Application submission * 30-Min Phone Screen - Let's chat! * 60-Min Interview - Share your skills ...

Full Life Hawaii

Support Specialist

Hilo, HI · On-site

$21.50/hr

Support Specialist As a Support Specialist, you'll support a participant by providing a variety of ... Application submission * 30-Min Phone Screen - Let's chat! * 60-Min Interview - Share your skills ...

Full Life

Youth & Student Support

Kailua Kona, HI

$200/hr

Flexible availability in afternoons (1-6 p.m.) and occasional weekends * Reliable transportation ... Application submission * 30-Min Phone Screen - Let's chat! * 60-Min Interview - Share your skills ...

Full Life Hawaii

Youth & Student Support

Kailua Kona, HI · On-site

$22/hr

Flexible availability in afternoons (1-6 p.m.) and occasional weekends * Reliable transportation ... Application submission * 30-Min Phone Screen - Let's chat! * 60-Min Interview - Share your skills ...

Full Life Hawaii

Youth & Student Support

Kailua Kona, HI · On-site

$22/hr

Flexible availability in afternoons (1-6 p.m.) and occasional weekends * Reliable transportation ... Application submission * 30-Min Phone Screen - Let's chat! * 60-Min Interview - Share your skills ...

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All JobsChat Support JobsWeekend Chat Support JobsWeekend Chat Support Jobs in Hawaii

Weekend Chat Support information

What is a weekend chat support?

A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.

What are the typical daily responsibilities of a weekend chat support?

As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.

What are the key skills and qualifications needed to thrive in weekend chat support, and why are they important?

To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.

What are the most commonly searched types of Chat Support jobs in Hawaii? The most popular types of Chat Support jobs in Hawaii are:
What are popular job titles related to Weekend Chat Support jobs in Hawaii? For Weekend Chat Support jobs in Hawaii, the most frequently searched job titles are:
What job categories do people searching Weekend Chat Support jobs in Hawaii look for? The top searched job categories for Weekend Chat Support jobs in Hawaii are:
What cities in Hawaii are hiring for Weekend Chat Support jobs? Cities in Hawaii with the most Weekend Chat Support job openings:
Weekend Chat Support jobs near you

Support Specialist

Full Life

Hilo, HI

$200/hr

Full-time

Medical, Retirement, PTO

Re-posted 26 days ago

Job description

Empower Others and Make a Real Difference Every Day

Full Life Hawaii has been helping individuals with Intellectual and Developmental Disabilities (IDD) thrive for over 20 years. We provide person-centered services that promote independence, inclusion, and personal growth, creating a supportive, welcoming community for participants, families, and staff alike.

Position: Support Specialist 

As a Support Specialist, you'll support a participant by providing a variety of services, helping them achieve personal goals, strengthen independence, and engage in community life. You'll work directly in their home and out in the community, providing meaningful support tailored to individual needs.

What You'll Do / Day-to-Day

Responsibilities vary based on each participant's goals and support needs and may include:

  • Assisting with daily living routines in the home, such as cooking, cleaning, and personal organization
  • Supporting participants in developing life skills that promote independence and personal growth
  • Providing support in the community, including social, recreational, and daily activities
  • Assisting participants with employment-related goals, including job coaching, prompting, and workplace support
  • Documenting progress, observations, and updates, and communicating with the Full Life team
Qualifications

We welcome compassionate candidates from all backgrounds - no experience is required. Training is provided. Required qualifications:

  • 18 years or older

  • Bilingual in Spanish and English (speaking and writing)

  • High School Diploma or GED (or ability to demonstrate key skills)

  • CPR & First Aid certification (or willingness to obtain)

  • Reliable transportation, a valid driver's license, and a clean driving record

  • Tuberculosis clearance (Full Life will assist with this)

Why Work with Full Life?

We empower our team to make a lasting impact while providing recognition, support, and opportunities to grow professionally.

Competitive Pay & Benefits:

  • Starting pay is $20.00/hour for part-time and $21.50/hour for full-time positions. Shifts that include employment support are compensated at $23.00/hour.

  • Training Pay: $18.00/hr

  • Health Benefits: Medical insurance or $200/month stipend

  • Paid Time Off: Available for full-time employees

  • Retirement: 3% 401(k) match after 90 days

  • Cell phone stipend + mileage reimbursement

  • Student Loan Repayment Assistance: $50/month

  • Career Growth: Mentorship, ongoing training, and internal promotion opportunities

  • Fun Activities: Join our Full Life Ohana and participate in regular team events!

Location

This position is located in Hilo, Hawaii.

Ready to Apply?

  1. Submit Your Application - Tell us a little about yourself

  2. Call Kona Office (808-322-9333) - Discuss the next steps and fast-track your process

Full Life Interview Process:

  1. Application submission

  2. 30-Min Phone Screen - Let's chat!

  3. 60-Min Interview - Share your skills and experience

  4. Contingent Offer Letter - Almost there!

  5. Onboarding & Meet-and-Greet - Get familiar with your team and participants

  6. Start Making an Impact - Your first day!

Equal Employment Opportunity (EEO)

Full Life is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where all employees are treated with respect and dignity. We do not discriminate based on race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, or any other characteristic protected by law. All employment decisions are based on qualifications, merit, and business needs.

Americans with Disabilities Act (ADA)

Full Life is committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations for individuals with disabilities during the application process, interviews, and throughout employment. If you need an accommodation due to a disability, please contact us at aj@fulllifehawaii.org, and we will work with you to ensure your needs are met.

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