2

Part Time Chat Support Jobs in Hawaii (NOW HIRING)

Support Specialist

Hilo, HI · On-site

$21.50/hr

Starting pay is $20.00/hour for part-time and $21.50/hour for full-time positions. Shifts that ... Application submission * 30-Min Phone Screen - Let's chat! * 60-Min Interview - Share your skills ...

Part Time Chat Support information

What are some common challenges faced by part-time chat support agents, and how can they be managed?

Part-time chat support agents often face challenges like managing multiple conversations simultaneously and adapting to varying customer inquiries. Time management and multitasking skills are essential, as agents may need to resolve issues quickly while maintaining quality service. Regular training and clear communication with supervisors can help address knowledge gaps, and most teams provide detailed resources and escalation paths for complex queries. Collaboration with full-time colleagues and team leads is also encouraged to ensure a seamless customer experience.

What are the key skills and qualifications needed to thrive as a Part Time Chat Support representative, and why are they important?

To thrive as a Part Time Chat Support representative, you need strong written communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with live chat platforms, ticketing systems, and CRM software is often required. Patience, problem-solving abilities, and a customer-focused attitude help you excel in addressing customer concerns efficiently. These skills ensure accurate, timely, and positive interactions that are essential for maintaining customer satisfaction and loyalty.

What is the difference between Part Time Chat Support vs Part Time Customer Service Representative?

AspectPart Time Chat SupportPart Time Customer Service Representative
CredentialsBasic communication skills, sometimes technical knowledgeBasic communication skills, sometimes technical knowledge
Work EnvironmentOnline, remote chat platformsOnline or in-office, phone and email support
Industry UsageCustomer support, tech companies, e-commerceRetail, telecom, banking, and various service sectors
Search & Comparison IntentFocus on online chat roles, flexible hoursBroader customer service roles, multi-channel support

Part Time Chat Support and Part Time Customer Service Representative roles share similar skills and work environments but differ mainly in communication channels. Chat support is primarily online via live chat, while customer service reps may handle calls and emails. Both roles are common in customer-focused industries, with chat support often appealing for its flexibility and remote nature.

What are part time chat support jobs?

Part time chat support jobs involve assisting customers via online chat platforms, typically for businesses that provide products or services. Employees handle customer inquiries, resolve issues, and provide information, all through text-based conversations. These roles are often remote or office-based and usually require good communication skills, basic computer literacy, and the ability to multitask. Part time positions offer flexible hours, making them suitable for students, parents, or those seeking supplemental income.
What are the most commonly searched types of Chat Support jobs in Hawaii? The most popular types of Chat Support jobs in Hawaii are:
What are popular job titles related to Part Time Chat Support jobs in Hawaii? For Part Time Chat Support jobs in Hawaii, the most frequently searched job titles are:
What job categories do people searching Part Time Chat Support jobs in Hawaii look for? The top searched job categories for Part Time Chat Support jobs in Hawaii are:
Infographic showing various Part Time Chat Support job openings in Hawaii as of July 2026, with employment types broken down into 58% Full Time, 10% Part Time, 1% Temporary, 30% Contract, and 1% Summer. Highlights an 81% Physical, 1% Hybrid, and 18% Remote job distribution.
Support Specialist

Support Specialist

Full Life Hawaii

Hilo, HI • On-site

$21.50/hr

Full-time, Part-time

Medical, Retirement, PTO

Re-posted 4 days ago


Job description

Empower Others and Make a Real Difference Every Day

Full Life Hawaii has been helping individuals with Intellectual and Developmental Disabilities (IDD) thrive for over 20 years. We provide person-centered services that promote independence, inclusion, and personal growth, creating a supportive, welcoming community for participants, families, and staff alike.


Position: Support Specialist

As a Support Specialist, you'll support a participant by providing a variety of services, helping them achieve personal goals, strengthen independence, and engage in community life. You'll work directly in their home and out in the community, providing meaningful support tailored to individual needs.


What You'll Do / Day-to-Day

Responsibilities vary based on each participant's goals and support needs and may include:

  • Assisting with daily living routines in the home, such as cooking, cleaning, and personal organization
  • Supporting participants in developing life skills that promote independence and personal growth
  • Providing support in the community, including social, recreational, and daily activities
  • Assisting participants with employment-related goals, including job coaching, prompting, and workplace support
  • Documenting progress, observations, and updates, and communicating with the Full Life team

Qualifications

We welcome compassionate candidates from all backgrounds - no experience is required. Training is provided. Required qualifications:

  • 18 years or older

  • Bilingual in Spanish and English (speaking and writing)

  • High School Diploma or GED (or ability to demonstrate key skills)

  • CPR & First Aid certification (or willingness to obtain)

  • Reliable transportation, a valid driver's license, and a clean driving record

  • Tuberculosis clearance (Full Life will assist with this)


Why Work with Full Life?

We empower our team to make a lasting impact while providing recognition, support, and opportunities to grow professionally.

Competitive Pay & Benefits:

  • Starting pay is $20.00/hour for part-time and $21.50/hour for full-time positions. Shifts that include employment support are compensated at $23.00/hour.

  • Training Pay: $18.00/hr

  • Health Benefits: Medical insurance or $200/month stipend

  • Paid Time Off: Available for full-time employees

  • Retirement: 3% 401(k) match after 90 days

  • Cell phone stipend + mileage reimbursement

  • Student Loan Repayment Assistance: $50/month

  • Career Growth: Mentorship, ongoing training, and internal promotion opportunities

  • Fun Activities: Join our Full Life ʻOhana and participate in regular team events!


Location

This position is located in Hilo, Hawaii.


Ready to Apply?
  1. Submit Your Application - Tell us a little about yourself

  2. Call Kona Office (808-322-9333) - Discuss the next steps and fast-track your process

Full Life Interview Process:

  1. Application submission

  2. 30-Min Phone Screen - Let's chat!

  3. 60-Min Interview - Share your skills and experience

  4. Contingent Offer Letter - Almost there!

  5. Onboarding & Meet-and-Greet - Get familiar with your team and participants

  6. Start Making an Impact - Your first day!


Equal Employment Opportunity (EEO)

Full Life is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where all employees are treated with respect and dignity. We do not discriminate based on race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, or any other characteristic protected by law. All employment decisions are based on qualifications, merit, and business needs.

Americans with Disabilities Act (ADA)

Full Life is committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations for individuals with disabilities during the application process, interviews, and throughout employment. If you need an accommodation due to a disability, please contact us at aj@fulllifehawaii.org, and we will work with you to ensure your needs are met.