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Email Customer Service Jobs in Hawaii (NOW HIRING)

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Customer Service Agent

Honolulu, HI · On-site

$22 - $24/hr

Customer Service Agents act as the frontline representatives of a company, providing excellent ... Respond promptly and professionally to customer inquiries via phone, email, or chat * Resolve ...

Posted today

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Customer Service Agent

Honolulu, HI · On-site

$22 - $24/hr

Customer Service Agents act as the frontline representatives of a company, providing excellent ... Respond promptly and professionally to customer inquiries via phone, email, or chat * Resolve ...

Posted today

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Customer Service Agent

Honolulu, HI · On-site

$22 - $24/hr

Customer Service Agents act as the frontline representatives of a company, providing excellent ... Respond promptly and professionally to customer inquiries via phone, email, or chat * Resolve ...

Posted today

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Respond promptly and professionally to customer inquiries via phone, email, or chat * Resolve product or service issues and escalate complex cases when necessary * Maintain detailed records of ...

Posted today

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Respond promptly and professionally to customer inquiries via phone, email, or chat * Resolve product or service issues and escalate complex cases when necessary * Maintain detailed records of ...

Posted today

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Respond promptly and professionally to customer inquiries via phone, email, or chat * Resolve product or service issues and escalate complex cases when necessary * Maintain detailed records of ...

Posted today

Customer Service Specialist

Hilo, HI

$15.50 - $20.50/hr

Customer Service Specialist Job Summary: The Customer Service Specialist is responsible for ... Respond promptly to customer inquiries via phone, email, and in person. * Develop and maintain ...

Customer Service Representative

Honolulu, HI

$15.75 - $21.50/hr

Answer phone calls, respond to emails, and handle customer inquiries regarding repair services and processes. Schedule appointments and coordinate with technicians to ensure timely service. Provide ...

Customer Service Representative

Honolulu, HI · On-site

$15.75 - $21.50/hr

Key Responsibilities: · Greet and assist customers in a friendly and professional manner. · Answer phone calls, respond to emails, and handle customer inquiries regarding repair services and ...

Customer Service Representative

Honolulu, HI · On-site

$15.75 - $21.50/hr

Key Responsibilities: • Greet and assist customers in a friendly and professional manner. • Answer phone calls, respond to emails, and handle customer inquiries regarding repair services and ...

Customer Service Representative

Honolulu, HI · On-site

$15.75 - $21.50/hr

Key Responsibilities: · Greet and assist customers in a friendly and professional manner. · Answer phone calls, respond to emails, and handle customer inquiries regarding repair services and ...

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Email Customer Service information

See Hawaii salary details

$10

$19

$27

How much do email customer service jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for email customer service in Hawaii is $19.53, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $21.73 per hour, depending on experience, location, and employer.

What does an email customer service do?

In this role, you'll primarily handle a high volume of incoming customer inquiries and support requests via email, ensuring each receives a prompt and accurate response. Responsibilities include troubleshooting customer issues, providing product or service information, escalating complex cases to the appropriate departments, and documenting interactions in the company's CRM system. Collaboration with team members and supervisors is common, especially when addressing unusual or sensitive situations. You'll also be expected to follow company guidelines and maintain professionalism in all communications, making attention to detail and time management essential for managing workflow effectively.

What are the key skills and qualifications needed to thrive in email customer service?

To succeed as an Email Customer Service representative, excellent written communication skills, attention to detail, and problem-solving abilities are essential, along with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email ticketing systems, and basic office applications is commonly required. Strong organizational skills, patience, and the ability to remain calm under pressure set top performers apart in this field. These competencies ensure timely, accurate, and courteous responses that maintain customer satisfaction and uphold the company's reputation.

What is an email customer service?

An Email Customer Service job involves assisting customers through email by responding to inquiries, resolving complaints, and providing information about products or services. Representatives handle customer concerns professionally, ensuring prompt and accurate responses. This role requires strong written communication skills, attention to detail, and the ability to manage multiple customer interactions efficiently. Effective email support helps maintain customer satisfaction and enhances the company’s reputation.

What are the most commonly searched types of Email Customer Service jobs in Hawaii? The most popular types of Email Customer Service jobs in Hawaii are:
Infographic showing various Email Customer Service job openings in Hawaii as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $40,621 per year, or $19.5 per hour.

Customer Service Agent

ICG

Honolulu, HI • On-site

$22 - $24/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 4 hours ago

Posted today

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Job description

Customer Service Agents act as the frontline representatives of a company, providing excellent support and assistance to customers. They address inquiries, resolve complaints, and ensure a positive customer experience through effective communication and problem-solving skills.

Responsibilities

  • Respond promptly and professionally to customer inquiries via phone, email, or chat
  • Resolve customer issues and complaints efficiently to ensure satisfaction
  • Maintain accurate records of customer interactions and transactions
  • Provide product or service information to customers
  • Collaborate with other departments to address customer needs
  • Follow company policies and procedures in all customer interactions
  • Identify opportunities to upsell or cross-sell products or services
  • Contribute to continuous improvement of customer service processes