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Email Customer Service Jobs in Hawaii (NOW HIRING)

Menehune Water Company

Customer Service Representative

Aiea, HI · On-site

$15.50 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Customer Service Representative provides support to Menehune Water Company customers through telephone and email. This role requires strong communication skills, attention to detail, and the ...

CSN Collision

Customer Service Representative

Honolulu, HI · On-site

$15.75 - $21.50/hr

  • Medical

  • Retirement

  • PTO

Answer phone calls, respond to emails, and handle customer inquiries regarding repair services and processes. Schedule appointments and coordinate with technicians to ensure timely service. Provide ...

CSN Collision

Customer Service Representative

Honolulu, HI · On-site

$15.75 - $21.50/hr

  • Medical

  • Retirement

  • PTO

Key Responsibilities: · Greet and assist customers in a friendly and professional manner. · Answer phone calls, respond to emails, and handle customer inquiries regarding repair services and ...

CSN Collision

Customer Service Representative

Honolulu, HI · On-site

$15.75 - $21.50/hr

  • Medical

  • Retirement

  • PTO

Key Responsibilities: • Greet and assist customers in a friendly and professional manner. • Answer phone calls, respond to emails, and handle customer inquiries regarding repair services and ...

CSN Collision

Customer Service Representative

Honolulu, HI · On-site

$15.75 - $21.50/hr

  • Medical

  • Retirement

  • PTO

Key Responsibilities: · Greet and assist customers in a friendly and professional manner. · Answer phone calls, respond to emails, and handle customer inquiries regarding repair services and ...

Chem-Dry

Customer Service Representative

Ewa Beach, HI · On-site

$15 - $18/hr

This role is responsible for customer engagement in the form of phone, email and social media ... Promote and sell the full suite of Chem-Dry services to inbound customer requests * Provide support ...

Ohana Chem-Dry

Customer Service Representative

Ewa Beach, HI · On-site

$15 - $18/hr

  • Medical

  • Retirement

This role is responsible for customer engagement in the form of phone, email and social media ... Promote and sell the full suite of Chem-Dry services to inbound customer requests * Provide support ...

Sodexo

Customer Service Specialist

Honolulu, HI · On-site

$19.30/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Handle customer service interactions through either face-to-face, email or telephone communications. * May also be required to record and document various client interactions for management ...

Sodexo

Customer Service Specialist

Honolulu, HI · On-site

$19.30/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Handle customer service interactions through either face-to-face, email or telephone communications. * May also be required to record and document various client interactions for management ...

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All JobsEmail Customer Service JobsEmail Customer Service Jobs in Hawaii

Email Customer Service information

See Hawaii salary details

$10

$19

$27

How much do email customer service jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for email customer service in Hawaii is $19.53, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $21.73 per hour, depending on experience, location, and employer.

What does an email customer service do?

In this role, you'll primarily handle a high volume of incoming customer inquiries and support requests via email, ensuring each receives a prompt and accurate response. Responsibilities include troubleshooting customer issues, providing product or service information, escalating complex cases to the appropriate departments, and documenting interactions in the company's CRM system. Collaboration with team members and supervisors is common, especially when addressing unusual or sensitive situations. You'll also be expected to follow company guidelines and maintain professionalism in all communications, making attention to detail and time management essential for managing workflow effectively.

What are the key skills and qualifications needed to thrive in email customer service?

To succeed as an Email Customer Service representative, excellent written communication skills, attention to detail, and problem-solving abilities are essential, along with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email ticketing systems, and basic office applications is commonly required. Strong organizational skills, patience, and the ability to remain calm under pressure set top performers apart in this field. These competencies ensure timely, accurate, and courteous responses that maintain customer satisfaction and uphold the company's reputation.

What is an email customer service?

An Email Customer Service job involves assisting customers through email by responding to inquiries, resolving complaints, and providing information about products or services. Representatives handle customer concerns professionally, ensuring prompt and accurate responses. This role requires strong written communication skills, attention to detail, and the ability to manage multiple customer interactions efficiently. Effective email support helps maintain customer satisfaction and enhances the company’s reputation.

What are the most commonly searched types of Email Customer Service jobs in Hawaii? The most popular types of Email Customer Service jobs in Hawaii are:
What are popular job titles related to Email Customer Service jobs in Hawaii? For Email Customer Service jobs in Hawaii, the most frequently searched job titles are:
What job categories do people searching Email Customer Service jobs in Hawaii look for? The top searched job categories for Email Customer Service jobs in Hawaii are:
Email Customer Service jobs near you
Infographic showing various Email Customer Service job openings in Hawaii as of August 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 100% In-person job distribution, with an average salary of $40,621 per year, or $19.5 per hour.

Customer Service Representative

Hawaii Dental Service

Honolulu, HI • On-site

$15.75 - $21.50/hr

Other

Re-posted 16 days ago

Job description

Customer Service Representative

Under the supervision of the Customer Service Manager, responds to customer inquires and resolves customer issues, and provides information about eligibility, benefits, and claims information during incoming/outbound calls or walk-ins and within written or electronic correspondence. Coordinates benefits with other insurance carriers and processes simple claim adjudication, as well supports Claims Processing with data entry and claims up to Level 2. Responds to all inquiries and resolves issues in an efficient and timely manner, as established by Team Goals and Objectives.

Essential Duties And Responsibilities
  • Responds to phone inquiries regarding eligibility, benefits, claim status, and other plan information and/or issues in an efficient and timely manner.
  • Coordinates benefits with Medicaid and other insurance carriers by phone and processes simple claim adjudication when necessary.
  • Provides written responses to Customer Care emails.
  • Provides back-up support for Claims Processing with data entry and adjudicate claims up to Level 2 as required.

Other Duties & Responsibilities

  • Adheres to established document policies and procedures.
  • Accomplishes special projects as assigned.
  • Completes routine administrative tasks.
  • Services walk-in customer inquiries.
  • Other miscellaneous duties and responsibilities as assigned.
Minimum Qualifications And Experience

Education

High School Diploma, or its equivalent.

Experience

  • At least one year clerical experience, customer service or sales, or any combination of education and experience which would provide the necessary knowledge, skills and abilities to meet the minimum qualifications to perform the essential functions of this position.
  • Preferred experience working in a high call volume work setting.

Skills and Knowledge :

  • Working knowledge of PC applications (i.e. word processing and spreadsheets) highly desirable.
  • Requires demonstrated customer service skills and sales ability.
  • Ability to maintain focus, attention to detail, and a willingness to own and follow-up with tasks.
  • Ability to handle multiple tasks with some distractions while maintaining a high level of accuracy.
  • Ability to communicate orally and in writing with all levels of staff, customers and vendors.
  • Ability to handle all information in a confidential manner and in compliance with federal and state laws/regulations (i.e., HIPAA, PHI).

Note: The above information on this description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications of employees assigned to this job. Hawaii Dental Service has the right to add to, revise, or delete information in this description. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position.

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