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Email Customer Service Jobs in Hawaii (NOW HIRING)

Customer Service Specialist

Hilo, HI

$15.50 - $20.50/hr

Job Title: Customer Service Specialist Job Summary: The Customer Service Specialist is responsible for managing client relationships, processing orders, and ensuring customer satisfaction while

Customer Service Representative

Honolulu, HI

$15.75 - $21.50/hr

About Us: Unibody Autotech Collision has been a trusted name in automotive repair and collision services in Honolulu since 1998. With over 21 years of experience and a team of expert technicians

Customer Service Representative

Honolulu, HI · On-site

$15.75 - $21.50/hr

About Us: Unibody Autotech Collision has been a trusted name in automotive repair and collision services in Honolulu since 1998. With over 21 years of experience and a team of expert technicians

Customer Service Representative

Honolulu, HI · On-site

$15.75 - $21.50/hr

About Us: Unibody Autotech Collision has been a trusted name in automotive repair and collision services in Honolulu since 1998. With over 21 years of experience and a team of expert technicians

Customer Service Representative

Honolulu, HI · On-site

$15.75 - $21.50/hr

About Us: Unibody Autotech Collision has been a trusted name in automotive repair and collision services in Honolulu since 1998. With over 21 years of experience and a team of expert technicians

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Email Customer Service information

See Hawaii salary details

$10

$19

$27

How much do email customer service jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for email customer service in Hawaii is $19.53, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $21.73 per hour, depending on experience, location, and employer.

What does an email customer service do?

In this role, you'll primarily handle a high volume of incoming customer inquiries and support requests via email, ensuring each receives a prompt and accurate response. Responsibilities include troubleshooting customer issues, providing product or service information, escalating complex cases to the appropriate departments, and documenting interactions in the company's CRM system. Collaboration with team members and supervisors is common, especially when addressing unusual or sensitive situations. You'll also be expected to follow company guidelines and maintain professionalism in all communications, making attention to detail and time management essential for managing workflow effectively.

What are the key skills and qualifications needed to thrive in email customer service?

To succeed as an Email Customer Service representative, excellent written communication skills, attention to detail, and problem-solving abilities are essential, along with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email ticketing systems, and basic office applications is commonly required. Strong organizational skills, patience, and the ability to remain calm under pressure set top performers apart in this field. These competencies ensure timely, accurate, and courteous responses that maintain customer satisfaction and uphold the company's reputation.

What is an email customer service?

An Email Customer Service job involves assisting customers through email by responding to inquiries, resolving complaints, and providing information about products or services. Representatives handle customer concerns professionally, ensuring prompt and accurate responses. This role requires strong written communication skills, attention to detail, and the ability to manage multiple customer interactions efficiently. Effective email support helps maintain customer satisfaction and enhances the company’s reputation.

What are the most commonly searched types of Email Customer Service jobs in Hawaii? The most popular types of Email Customer Service jobs in Hawaii are:
Infographic showing various Email Customer Service job openings in Hawaii as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $40,621 per year, or $19.5 per hour.