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Weekend Chat Agent Jobs in Woonsocket, RI (NOW HIRING)

Licensed Service Agent

Boston, MA · Hybrid

$50K - $82K/yr

As a Licensed Service Agent, you'll be the main point of contact for service inquiries, helping customers with their policies and making sure they have a great experience every time. What Will You Do?

Enrollment Agent I

North Smithfield, RI · On-site

$14.75 - $20/hr

If so, the Enrollment Agent position at our IdentoGO locations might be a great fit for you. You ... Evening and weekend work may be required * Must be at least 18 years old * Must be able to ...

Enrollment Agent I

North Smithfield, RI · On-site

$14.75 - $20/hr

If so, the Enrollment Agent position at our IdentoGO locations might be a great fit for you. You ... Evening and weekend work may be required * Must be at least 18 years old * Must be able to ...

Enrollment Agent I

North Smithfield, RI · On-site

$14.75 - $20/hr

If so, the Enrollment Agent position at our IdentoGO locations might be a great fit for you. You ... Evening and weekend work may be required * Must be at least 18 years old * Must be able to ...

Enrollment Agent I

North Smithfield, RI · On-site

$14.75 - $20/hr

If so, the Enrollment Agent position at our IdentoGO locations might be a great fit for you. You ... Evening and weekend work may be required * Must be at least 18 years old * Must be able to ...

Remote Customer Service Agent

Pawtucket, RI · Remote

$15 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Cranston, RI · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Providence, RI · Remote

$15.75 - $21/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Warwick, RI · Remote

$15.50 - $20.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Life Insurance Sales Agent

Providence, RI · On-site +1

$75K - $160K/yr

No agent's success, earnings, or production results should be viewed as typical, average, or expected. Not all agents achieve the same or similar results, and no particular results are guaranteed.

Be Seen First

Respond promptly and professionally to incoming phone calls, emails, and chat requests. * Identify customer needs, research account or service issues, and provide clear and timely solutions. * Screen ...

Customer Care Representative

Putnam, CT · On-site

$16.25 - $22/hr

... chat function or email to increase new and expand existing customer accounts. * Receive and resolve ... May be required to work extended hours or weekend. An Affirmative Action/Equal Opportunity Employer ...

Customer Service

Taunton, MA · On-site

$16.50 - $22.25/hr

Communicate with clients via phone, email, or chat to assist with travel inquiries and bookings. * Provide quotes, itineraries, and travel recommendations based on client preferences. * Handle ...

Showing results 21-40

Weekend Chat Agent information

See Woonsocket, RI salary details

$5

$16

$23

How much do weekend chat agent jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for weekend chat agent in Woonsocket, RI is $16.43, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $18.41 per hour, depending on experience, location, and employer.

What is the difference between Weekend Chat Agent vs Customer Service Representative?

AspectWeekend Chat AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote or office-based, online chat platformsCall centers, retail, or office settings
Industry UsageCustomer support via chat, e-commerce, tech companiesBroad customer service roles across industries
Search & Comparison IntentFocus on online chat support roles during weekendsGeneral customer service roles, including phone and in-person

Weekend Chat Agents primarily handle online chat support during weekends, often in tech or e-commerce sectors, requiring basic computer skills. Customer Service Representatives have broader roles, including phone and in-person support across various industries. While both roles focus on customer support, Weekend Chat Agents specialize in online chat during weekends, whereas Customer Service Reps may work weekdays and in multiple formats.

What are popular job titles related to Weekend Chat Agent jobs in Woonsocket, RI?

For Weekend Chat Agent jobs in Woonsocket, RI, the most frequently searched job titles are:

What job categories do people searching Weekend Chat Agent jobs in Woonsocket, RI look for?

The top searched job categories for Weekend Chat Agent jobs in Woonsocket, RI are:

Infographic showing various Weekend Chat Agent job openings in Woonsocket, RI as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 29% Part Time, 3% Contract, and 1% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $34,174 per year, or $16.4 per hour.

Licensed Service Agent

Travelers

Boston, MA • Hybrid

$50K - $82K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago


Key responsibilities

  • Handle customer service inquiries via inbound and outbound calls, email, and ZenDesk software

  • Process policy cancellations, rewrites, renewals, and send certificates of insurance and policy documents

  • Use relevant systems to update customer account information and ensure smooth payment and documentation processes


Travelers Insurance rating

9.0

Company rating: 9.0 out of 10

Based on 180 frontline employees who took The Breakroom Quiz

38th of 315 rated insurance


Job description

Who Are We?

Simply Business is a digital insurance brokerage that specializes in one thing: protecting the businesses our customers are working hard to build. We're doing this by simplifying the insurance-buying process for all small businesses, blending together a combination of technology, data, and insurance knowledge. Our proprietary technology platform allows small business owners to easily search and compare quotes from over 20 top-rated insurance providers, customize their coverage, and purchase and access their policies - all online.

Founded in the UK in 2005, Simply Business is an insurtech pioneer with nearly 20 years of experience supporting small businesses. Simply Business is passionate about building an outstanding product for our customers - one that empowers their entrepreneurial spirits.

More importantly, we're doing it all while taking care of our people. We've consistently been named a best place to work, including most recently ranking in Built In's 2025 Best Companies to Work for in the US (Top 100), and Best Places to Work in Boston.

We want team members who have the drive to challenge boundaries. If you're smart and passionate about delivering brilliant customer experiences, we'd love to hear from you.

Job CategoryOperationsPosition TypePermanentCompensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range$50,100.00 - $82,600.00Target Openings7What Is the Opportunity?The Customer Solutions Center (CSC) is all about giving our customers a great experience. We're on the hunt for a customer-centric and detail-oriented Licensed Service Agent to join our growing team. As a Licensed Service Agent, you'll be the main point of contact for service inquiries, helping customers with their policies and making sure they have a great experience every time.What Will You Do?
  • Handle customer service inquiries via inbound and outbound calls, direct email, and ZenDesk Customer Service software
  • Resolve and assist customer issues effectively while delivering a positive customer experience
  • Process policy cancellations & rewrites as appropriate
  • Quote and process policy renewals
  • Send Certificates of Insurance & policy documents as requested
  • Use relevant systems to update information on customer accounts
  • Ensure a smooth process is followed regarding payment of premiums and the issue of documentation
  • Effectively manage call backs and follow ups
  • Identify opportunities to improve customer service processes and enhance the customer experience
What Will Our Ideal Candidate Have?
  • A proven track record of meeting or exceeding service level targets.
  • The ability to clearly explain our insurance products to customers and handle different questions and objections.
  • Excellent communication and customer service skills-you can adapt your style to engage with different customers.
  • Strong attention to detail.
  • The ability to use multiple computer systems at once.
What is a Must Have?
  • A Property & Casualty Producer license.
  • At least one year of experience in commercial insurance customer service or a similar complex insurance environment.
What Is in It for You?

Here are some of the great benefits and perks that come from being a Simply Business employee:

  • Group plan for medical, dental, vision, and prescription drug coverage.

  • Short term disability, long term disability, and life insurance coverage.

  • Participation in the Company's bonus program-Participation in 401(k) plan with a 5% employer match.

  • Commuter benefits to help cut down on parking and public transit costs.

  • 25 days of vacation time plus 10 sick days and 10 company holidays.

  • A genuine investment in your learning and development-Regular team outings and volunteer opportunities.

  • An awesome office space.

  • A hybrid working model, giving our employees great choice and flexibility to work in a way that's best for their particular job, their teams, and their lives.

Employment Practices

Simply Business is an equal opportunity employer. We're committed to welcoming and helping employees grow within an inclusive & diverse culture.


What Travelers Insurance employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Travelers logo

About Travelers

Sourced by ZipRecruiter

We are an insurance company that cares. Travelers takes on the risk and provides the coverage you need to protect the things that are important to you — your home, your car, your valuables and your business — so you don’t have to worry. We have been around for more than 165 years and have earned a reputation as one of the best property casualty insurers in the industry because we take care of our customers. Our expertise and focus on innovation have made us a leader in personal, business and specialty insurance and the only property casualty company in the Dow Jones Industrial Average. Every day, our approximately 30,000 employees and 13,500 independent agents and brokers in the United States, Canada, the United Kingdom and Ireland help provide peace of mind to our customers.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

New York, NY, US

Year founded

1853