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Weekend Call Center Jobs in Naperville, IL (NOW HIRING)

IDIQ

Call Center Member Advisor

Mount Prospect, IL · On-site

$16 - $19.75/hr

IDIQ is seeking full time Member Advisors to join our Call Center. This is an ONSITE position working in the Mount Prospect, IL, office (no remote opportunities available). The schedule will be 9 ...

InterPark

Call Center Foreman - CHC PT

Chicago, IL · On-site +1

$17.85/hr

Call Center Foreman position answers calls from a centralized remote monitoring location for several parking markets and provides a high level of service to all customers, managers and peers by ...

SMS

Be Seen First

Call Center- Need a Career Change? Phone Pros Thrive in our Industry!

Arlington Heights, IL · On-site

$1.0K/wk

We are hiring Call Center professionals in our Arlington Heights office for outbound business to ... Schedule appointments for our outside sales team · Standard business hours (Mon-Fri) No Weekends ...

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All JobsCall Center JobsWeekend Call Center JobsWeekend Call Center Jobs in Naperville, IL

Weekend Call Center information

See Naperville, IL salary details

$10

$17

$24

How much do weekend call center jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for weekend call center in Naperville, IL is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.18 per hour, depending on experience, location, and employer.

What is a weekend call center representative?

Weekend Call Center jobs involve handling customer service, sales, or technical support calls during weekends. Employees in these roles may answer inquiries, resolve issues, process orders, or provide information to customers over the phone. These positions are ideal for those seeking part-time work, flexible hours, or supplementary income, and may be found in various industries such as retail, healthcare, and telecommunications. Weekend shifts often require strong communication skills, problem-solving abilities, and the capacity to work independently or as part of a team.

What skills and qualifications are needed to thrive as a weekend call center representative?

To thrive as a Weekend Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer applications is often required. Outstanding active listening, patience, and stress management set top performers apart in this role. These skills enable representatives to efficiently resolve customer issues and maintain high satisfaction, especially during high-volume weekend shifts.

What challenges do weekend call center representatives face, and how can they manage them?

Weekend Call Center representatives often handle higher call volumes and more urgent customer inquiries, as many businesses operate with reduced staffing during weekends. This can result in fast-paced shifts and increased pressure to resolve issues efficiently. To manage these challenges, representatives benefit from strong time management skills, thorough knowledge of company procedures, and effective communication with both customers and team members. Additionally, staying proactive in seeking support from supervisors and using available resources can help maintain high-quality service even during busy periods.

What is the difference between Weekend Call Center vs Customer Service Representative?

AspectWeekend Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often in shifts including weekendsOffice or remote, handling customer inquiries
Industry UsageCommon in telecommunications, retail, and techUsed across various industries like retail, finance, healthcare
Search & Comparison IntentFocus on weekend availability and call center rolesBroader customer service roles, not limited to weekends

The Weekend Call Center role specifically involves working in call centers during weekends, often requiring shift work and customer interaction. Customer Service Representatives may work weekdays or weekends and handle a wider range of customer support tasks. Both roles require similar credentials and are common in many industries, but the key difference lies in the work schedule and environment.

What are the most commonly searched types of Call Center jobs in Naperville, IL?

The most popular types of Call Center jobs in Naperville, IL are:

What are popular job titles related to Weekend Call Center jobs in Naperville, IL?

For Weekend Call Center jobs in Naperville, IL, the most frequently searched job titles are:

What job categories do people searching Weekend Call Center jobs in Naperville, IL look for?

The top searched job categories for Weekend Call Center jobs in Naperville, IL are:

What cities near Naperville, IL are hiring for Weekend Call Center jobs?

Cities near Naperville, IL with the most Weekend Call Center job openings:

Weekend Call Center jobs near you
Infographic showing various Weekend Call Center job openings in Naperville, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,201 per year, or $17.9 per hour.

Call Center Scheduler-Incoming

Familia Dental

Schaumburg, IL

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Familia Dental rating

5.6

Company rating: 5.6 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Description

Our Corporate office is looking to hire a dependable, customer-driven representative to join our Call Center team.


*Looking to get your foot in the door in the medical/health field? Are you great with people, goal-oriented, and enjoy making a difference in your community? Do you thrive in a fast-paced environment? If you answered yes to any of these questions, then this may be the right fit for you!


About the Company

Familia Dental was established in 2008 and has grown rapidly because of our quality dentistry and our caring, compassionate approach to all people. Our practice exemplifies the core values of quality, honesty, and care in everything that we do. Our company strives in community outreach and internal growth. Join our family to be a part of giving back to your community and making a difference every day. Familia Dental is a big believer in internal growth, making it a great company to turn a job into a career. With Familia Dental, you have the opportunity to growth within the the company and turn a job into a career. 


What We Offer:

  • Employees are eligible to earn a $1,000 monthly bonus and 
  • Opportunity to work from home based off of individual performance each month.
  • Paid Holidays and Time off 

Benefits offered:

  • Health, Dental and Vision Insurance
  • 401(k) Retirement Plan
  • Paid Holidays & Time Off
  • Access to Financial Advisors
  • Basic Life & AD&D Insurance
  • Voluntary Life Insurance
  • Voluntary Short-Term & Long-Term Disability
  • On demand Pay > Receive a portion of your check before payday!


Job Description:

The Call Center Inbound Agent ensures every patient calling in for a dental appointment is greeted, listened-to and scheduled in a compassionate, timely and professional manner. This position is our first impression between the company and the patients.


Responsibilities/ Job Duties:

  • provide excellent customer service to all patients calling in
  • Answering phone calls
  • scheduling appointments based on needs of patients and availability of providers
  • assist in answering general inquiries from patients
  • Listen to patients while applying our processes and procedures
  • Looking for solutions to our patients' challenges


Requirements

  • Dependable and able to be on time 
  • Positive Attitude
  • Excellent professional verbal and written communication and listening skills
  • Able to speak on the phone and provide excellent customer service
  • Ability to recognize and be sensitives to patients' emotions
  • Exceptional customer/patient service skills (Customer/patient focused attitude)
  • Efficiently understand information and relay information back to the patient
  • Ability to carry out written or verbal instructions
  • Accurately enter patient information, data, and records into system
  • Ability to work in fast paced, patient-focused environment.
  • High school Diploma or equivalent 

Other Qualifications/ Skill Sets:

  • Strong Computer Skills- Ability to maneuver within multiple computer systems at once
  • Proficient in computer applications and software, including Microsoft Office
  • Prior experience with Denticon or similar scheduling system
  • Ability to multi-task, prioritize, and manage time effectively
  • Organizational and time management skills
  • Effective problem solving abilities
  • Detail Oriented
  • Prior Customer Service/ Call Center experience is strongly preferred but not required
  • Bilingual (English/Spanish) a plus!

Hours & Availability

Office Hours: M - F: 8:00 AM - 6:00 PM; Sat 8:00 AM - 4:00 PM

  • Monday - Saturday
  • 40 hours a week
  • 1 day off during the week

What Familia Dental employees say

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