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Weekend Call Center Jobs in Homestead, FL (NOW HIRING)

Independent Living Systems LLC

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

Call Center Agent We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida ...

Capital NYC

Call Center Agent

Miami, FL

$33K - $50K/yr

Call Center Agent Location: Miami, FL Salary: $33,000 - $50,000 Are you ready to embark on an exciting journey where your communication skills and passion for customer service can shine? Capital NYC ...

Entertainment Travel Associates

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

Call Center Agent Introduction: Join a people-focused team where clear communication makes a difference. As a Call Center Agent , you'll support customers through professional and positive ...

Catch Vibe Voice

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

Call Center Agent Introduction: Join a people-focused team where clear communication makes a difference. As a Call Center Agent , you'll support customers through professional and positive ...

Alphabe Insight

Call Center Agent

Miami, FL · On-site

$34K - $38K/yr

Call Center Agent At Park6 Logistics, we are committed to delivering reliable logistics solutions through innovation, efficiency, and exceptional customer support. Our team is built on collaboration ...

Alphabe Insight Inc

Call Center Agent

Miami, FL · On-site

$34K - $38K/yr

Park6 Logistics is seeking a motivated and customer-focused Call Center Agent to join our growing team in Miami, FL. In this role, you will serve as a key point of contact for customers, providing ...

Alphabe Insight Inc

Call Center Agent

Miami, FL · On-site

$34K - $38K/yr

Park6 Logistics is seeking a motivated and customer-focused Call Center Agent to join our growing team in Miami, FL. In this role, you will serve as a key point of contact for customers, providing ...

Limitless East Marketing

Call Center Agent

Miami, FL

$34K - $38K/yr

Park6 Logistics is seeking a motivated and customer-focused Call Center Agent to join our growing team in Miami, FL. In this role, you will serve as a key point of contact for customers, providing ...

Park 6 Logistics

Call Center Agent

Miami, FL

Park6 Logistics is seeking a motivated and customer-focused Call Center Agent to join our growing team in Miami, FL. In this role, you will serve as a key point of contact for customers, providing ...

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All JobsCall Center JobsWeekend Call Center JobsWeekend Call Center Jobs in Homestead, FL

Weekend Call Center information

See Homestead, FL salary details

$9

$16

$22

How much do weekend call center jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for weekend call center in Homestead, FL is $16.46, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $17.64 per hour, depending on experience, location, and employer.

What is a weekend call center representative?

Weekend Call Center jobs involve handling customer service, sales, or technical support calls during weekends. Employees in these roles may answer inquiries, resolve issues, process orders, or provide information to customers over the phone. These positions are ideal for those seeking part-time work, flexible hours, or supplementary income, and may be found in various industries such as retail, healthcare, and telecommunications. Weekend shifts often require strong communication skills, problem-solving abilities, and the capacity to work independently or as part of a team.

What challenges do weekend call center representatives face, and how can they manage them?

Weekend Call Center representatives often handle higher call volumes and more urgent customer inquiries, as many businesses operate with reduced staffing during weekends. This can result in fast-paced shifts and increased pressure to resolve issues efficiently. To manage these challenges, representatives benefit from strong time management skills, thorough knowledge of company procedures, and effective communication with both customers and team members. Additionally, staying proactive in seeking support from supervisors and using available resources can help maintain high-quality service even during busy periods.

What skills and qualifications are needed to thrive as a weekend call center representative?

To thrive as a Weekend Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer applications is often required. Outstanding active listening, patience, and stress management set top performers apart in this role. These skills enable representatives to efficiently resolve customer issues and maintain high satisfaction, especially during high-volume weekend shifts.

What is the difference between Weekend Call Center vs Customer Service Representative?

AspectWeekend Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often in shifts including weekendsOffice or remote, handling customer inquiries
Industry UsageCommon in telecommunications, retail, and techUsed across various industries like retail, finance, healthcare
Search & Comparison IntentFocus on weekend availability and call center rolesBroader customer service roles, not limited to weekends

The Weekend Call Center role specifically involves working in call centers during weekends, often requiring shift work and customer interaction. Customer Service Representatives may work weekdays or weekends and handle a wider range of customer support tasks. Both roles require similar credentials and are common in many industries, but the key difference lies in the work schedule and environment.

What are the most commonly searched types of Call Center jobs in Homestead, FL? The most popular types of Call Center jobs in Homestead, FL are:
What are popular job titles related to Weekend Call Center jobs in Homestead, FL? For Weekend Call Center jobs in Homestead, FL, the most frequently searched job titles are:
What job categories do people searching Weekend Call Center jobs in Homestead, FL look for? The top searched job categories for Weekend Call Center jobs in Homestead, FL are:
What cities near Homestead, FL are hiring for Weekend Call Center jobs? Cities near Homestead, FL with the most Weekend Call Center job openings:
Weekend Call Center jobs near you
Infographic showing various Weekend Call Center job openings in Homestead, FL as of August 2026, with employment types broken down into 2% As Needed, 70% Full Time, 26% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,227 per year, or $16.5 per hour.

Call Center Agent

Independent Living Systems LLC

Miami, FL • On-site

$14.25 - $19/hr

Other

Re-posted 17 days ago

Independent Living Systems rating

6.5

Company rating: 6.5 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Call Center Agent

We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations.

About the Role:

The Call Center Agent will serve as an essential point of contact between members, healthcare providers, and administrative teams. The Call Center Agent's primary objective is to deliver exceptional customer service by efficiently managing both inbound and outbound calls, addressing inquiries, scheduling appointments, and resolving concerns with professionalism and empathy. The Call Center Agent will contribute to the smooth operation of the contact center by maintaining accurate records and adhering to established protocols and compliance standards. The Call Center Agent must handle a high volume of calls while maintaining a calm and courteous demeanor, ensuring that each interaction supports positive member experiences and organizational goals. Ultimately, the Call Center Agent's efforts will help facilitate effective communication and support the delivery of quality health and social care to vulnerable populations.

Minimum Qualifications:

  • High School Diploma or GED
  • Proven experience working in a contact center environment, preferably within healthcare or a related field.
  • Ability to manage high volume contact center demands.
  • Familiarity with inbound and outbound customer service processes and phone systems.
  • Basic clerical experience including data entry and record keeping.
  • Ability to work flexible hours to accommodate contact center shifts.

Preferred Qualifications:

  • Associate's degree
  • Experience specifically in healthcare services or medical contact centers.
  • Knowledge of healthcare terminology and member privacy regulations such as HIPAA.
  • Certification in customer service or contact center operations.

Responsibilities:

  • Demonstrate commitment to Our Mission and models ILS Experience Standards of Excellence.
  • Handle a high-volume of inbound and/or outbound calls, providing accurate information on healthcare services, scheduling, and member inquiries in a professional, courteous, and empathetic manner.
  • Document call details, update member records, and utilize contact center systems and clerical tools accurately and strive for first call resolution in all interactions.
  • Collaborate with internal and external stakeholders to resolve issues and escalate concerns when needed.
  • Ensure compliance with healthcare regulations, service level agreements, organizational policies, and confidentiality standards in all communications.
  • Maintain established standards for schedule adherence, attendance, quality, member satisfaction, and performance (including average handle time and after call work time).
  • Demonstrate professionalism through reliability, teamwork, strong work ethic, initiative, organization, and ongoing participation in training and professional development.
  • Perform other duties as assigned.

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