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Weekend Call Center Outbound Jobs in Tennessee (NOW HIRING)

University of Rochester

$20.93 - $28.26/hr

Proficiently performs the job duties of a Call Center Rep. while additionally demonstrating ... Independently initiates outbound communications following prescribed protocol and standard ...

University of Rochester

$20.93 - $28.26/hr

Proficiently performs the job duties of a Call Center Rep. while additionally demonstrating ... Independently initiates outbound communications following prescribed protocol and standard ...

Hire Talent

Call Center / Customer Service IV

Nashville, TN · On-site

$15 - $19.25/hr

May be inbound, outbound or a combination of both. Typically has a High School diploma and customer service or call center experience. Skills include accurate documentation and excellent ...

AT and T

Call Center Sales Consultant

Nashville, TN · On-site

$2.7K/mo

Our call center sales representatives are the front line of our company, selling the latest in ... Specific job assignments may require day, evening, weekend, or holiday hours. Occasional overtime ...

AT&T

Call Center Sales Consultant

Nashville, TN · On-site

$2.7K/mo

Our call center sales representatives are the front line of our company, selling the latest in ... Specific job assignments may require day, evening, weekend, or holiday hours. Occasional overtime ...

University of Rochester

$19.72 - $26.62/hr

Independently initiates outbound communications following prescribed protocol and standard ... Center affiliate institutions, UR Medical Faculty Group, individual departments, persons or ...

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All JobsCall Center Outbound JobsWeekend Call Center Outbound JobsWeekend Call Center Outbound Jobs in Tennessee

Weekend Call Center Outbound information

What is a weekend call center outbound?

Weekend Call Center Outbound jobs involve making outgoing calls to customers or prospects on weekends. These roles typically focus on sales, surveys, appointment setting, or providing information about products and services. Employees are expected to communicate effectively, follow call scripts, and meet specific performance targets. Weekend shifts offer flexibility for those seeking part-time work or supplemental income. Strong communication and persuasion skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a weekend call center outbound?

To thrive as a Weekend Call Center Outbound Representative, you need strong communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, auto-dialing systems, and basic computer proficiency is usually required. Outstanding interpersonal skills, resilience, and the ability to handle rejection help individuals excel in this role. These skills ensure representatives can effectively engage customers, meet outreach targets, and maintain a positive company image.

What are the typical challenges faced in a weekend call center outbound role, and how can I prepare for them?

In a Weekend Call Center Outbound role, one common challenge is maintaining a high level of motivation and energy, especially when dealing with frequent rejections or uninterested customers. Additionally, weekend shifts may require adapting to different call volumes and customer expectations compared to weekdays. To prepare, focus on developing strong communication and resilience skills, and be ready to work independently or as part of a smaller weekend team. Staying organized and setting personal goals can also help you stay engaged and meet performance targets.

What is the difference between Weekend Call Center Outbound vs Weekend Call Center Inbound?

AspectWeekend Call Center OutboundWeekend Call Center Inbound
Primary RoleMaking outbound calls to customers or prospectsHandling incoming calls from customers
Work EnvironmentActive outreach, sales, or survey-focusedCustomer support, inquiry resolution
Required SkillsCommunication, persuasion, sales techniquesCustomer service, problem-solving
Common CertificationsNone specific, sometimes sales or communication coursesCustomer service certifications often preferred

Weekend Call Center Outbound roles focus on making calls to promote products or gather information, while Weekend Call Center Inbound positions handle incoming customer inquiries. Both roles require strong communication skills but differ in their daily tasks and interaction types. Understanding these differences helps job seekers choose the right position based on their skills and preferences.

What are the most commonly searched types of Call Center Outbound jobs in Tennessee?

The most popular types of Call Center Outbound jobs in Tennessee are:

What cities in Tennessee are hiring for Weekend Call Center Outbound jobs?

Cities in Tennessee with the most Weekend Call Center Outbound job openings:

Weekend Call Center Outbound jobs near you

Service BDC Call Center Agent

Toyota of Cool Springs

Franklin, TN • On-site

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Job description

Service BDC Call Center Agent

Join one of the Tennessean's Top Workplaces of Middle Tennessee (for over 5 years) where we believe happy employees make happy customers!  We are growing and want you to grow with us too!

Job Description

Toyota of Cool Springs is seeking a well-spoken, friendly, and customer-centric call center agent.  

SUMMARY

Provide truly exceptional customer service in a fast paced work environment at a high volume dealership.

Responsibilities

  • Answers incoming calls promptly and professionally
  • Obtains customer and vehicle information
  • Creates appointments for vehicle maintenance, service and recalls
  • Makes outbound calls to existing customers to follow-up on recent service and schedule next appointments

Qualifications

  • Positive attitude
  • Well-spoken with previous call center/receptionist experience
  • Proficiency with computers
  • Must be able to multi-task
  • Must be a solution-oriented problem solver
  • Customer Satisfaction focused

What We Offer

  • Base pay $17/hour plus commissions and bonus, guaranteed minimum of at least $19.50/hour
  • 401(k) Savings Plan with Employer-Match
  • Medical Insurance
  • Dental Plan
  • Vision Plan
  • Basic Life Insurance
  • Accident & Critical Illness Insurance
  • Paid Vacation
  • 5-Day Work Week
  • Locally Owned
  • We promote from within

Apply