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Weekend Call Center Back Office Jobs in Michigan

Call Center Representative

Paw Paw, MI

$14.50 - $18.25/hr

Description As a Call Center Representative, you will accurately and professionally handle all ... Act as a liaison between patients, guests, back office staff and providers * Perform other duties ...

... hiring a Call Center Representative to support credit union members across the country. In this ... We provide services like contact center support, bookkeeping, and back-office operations to help ...

Call Center Representative

Grand Rapids, MI · On-site

$14.75 - $18.50/hr

Previous call center or customer service experience is a plus * Strong communication skills and a ... We provide services like contact center support, bookkeeping, and back-office operations to help ...

Previous call center or customer service experience is a plus * Strong communication skills and a ... We provide services like contact center support, bookkeeping, and back-office operations to help ...

Call Center Representative

Grand Rapids, MI

$15.25 - $19.25/hr

Previous call center or customer service experience is a plus * Strong communication skills and a ... We provide services like contact center support, bookkeeping, and back-office operations to help ...

Call Center Representative

Grand Rapids, MI · On-site

$14.75 - $18.50/hr

Previous call center or customer service experience is a plus * Strong communication skills and a ... We provide services like contact center support, bookkeeping, and back-office operations to help ...

Call Center Representative

Grand Rapids, MI

$15.25 - $19.25/hr

Previous call center or customer service experience is a plus * Strong communication skills and a ... We provide services like contact center support, bookkeeping, and back-office operations to help ...

Call Center Agent

Roseville, MI · On-site

$15 - $18/hr

This is an in office position.Your job will be to professionally handle incoming calls, greet ... Perfect Attendance is considered being on time for the start of your shift, leaving and coming back ...

This is an in office position. Your job will be to professionally handle incoming calls, greet ... Must be available to work a weekend day (Sat or Sun each week) Training will last approximately one ...

Associate degree in medical office professional (or similar field) required. Pertinent experience ... Nights and weekends as scheduled. This position requires regular and timely attendance. Not ...

Associate degree in medical office professional (or similar field) required. Pertinent experience ... Nights and weekends as scheduled. This position requires regular and timely attendance. Not ...

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Weekend Call Center Back Office information

What is the difference between Weekend Call Center Back Office vs Weekend Customer Service Representative?

AspectWeekend Call Center Back OfficeWeekend Customer Service Representative
CredentialsBasic computer skills, sometimes customer service experienceCustomer service skills, communication skills
Work EnvironmentOffice or remote, administrative tasks, data entryCall center, direct customer interaction
Employer & IndustryCall centers, BPO companies, various industriesRetail, telecom, banking, service sectors

The Weekend Call Center Back Office typically involves administrative and data management tasks performed during weekends, often in a call center environment. In contrast, Weekend Customer Service Representatives focus on direct customer interactions via calls or chats. Both roles may require similar communication skills but differ in daily responsibilities and work settings.

What are the most commonly searched types of Call Center Back Office jobs in Michigan? The most popular types of Call Center Back Office jobs in Michigan are:
What cities in Michigan are hiring for Weekend Call Center Back Office jobs? Cities in Michigan with the most Weekend Call Center Back Office job openings:

Call Center Representative

Hiemstra Optical

Paw Paw, MI

$14.50 - $18.25/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 24 days ago


Job description

Description
As a Call Center Representative, you will accurately and professionally handle all phone inquiries including, but not limited to, all phases of the patient scheduling and appointment process.  Our Call Center Representatives maximize efficiency through facilitating and ensuring the accuracy of patient information and seizing opportunities to ensure patients flow in the clinic.

What you will be doing
  • Schedule patient appointments and contact patients for rescheduling, missed appointments, and appointment reminders
  • Gather all pertinent demographic information with accuracy
  • Assure incoming & outgoing clinical summaries and referrals are appropriately placed in patient record
  • Assure we have received referrals as necessary by doctor or insurance
  • Triage calls properly to assure location and doctor are compliant with the patients’ symptoms
  • Act as a liaison between patients, guests, back office staff and providers
  • Perform other duties as assigned

What you know
Required
  • High school diploma or equivalent
  • One (1) or more years of office experience or customer service experience
  • Excellent computer and verbal communication skills

Desired
  • Healthcare experience
  • Highly organized, detail-orientated, a strong work ethic, and demonstrated teamwork skills
  • Able to multi-task and meet deadlines

What you will receive
  • Competitive wages
  • Robust benefit package including medical, dental, life and disability (short- and long-term) insurance
  • Generous paid time off (PTO) program
  • Seven (7) company paid holidays
  • 401(k) retirement plan with company match
  • An organization focused on People, Passion, Purpose and Progress
  • Inspirational culture