Who We Are:ย
Born in a humble shed on the back-forty of the family vineyard, Firestone Walker is a California beer company like no otherย โย founded by two brothers-in-law who simply wanted to make the perfect beer.ย Now a regional craft brewery, our singular purpose remains โ to craft the worldโs best beers. Passionately in pursuit of the perfect beerโฆ and never satisfied.ย
ย
ย
Essential Job Duties and Responsibilities:ย
Responsibilities of the position include, but are not limited to:ย
Create a fun, high-energy environment where patrons can learn about FWBC, our beers and general beer productionย
Provide an engaging and inviting environment for guests to learn and tasteย
Understand basic draft use and maintenance, as well as proper beer service standardsย
Assist with tour scheduling and communications, and provide tours of the brewery showcasing our history and brewing process to guestsย
Become an informed resource for our guests on all core products and answer questions on new beers as releasedย
Greet each customer as they enter the Visitorโs Centerย ย
Complete daily and weekly cleaning tasks efficientlyย
Use of Micros POS for all sales transactions or any future POS Systemsย
Process orders and guest paymentsย
Reconcile the cash/credit drawer at the end of the dayย
Complete opening and closing tasks efficientlyย
Stock and replenish items including but not limited to beer, glassware, and merchย
Comfortable moving and tapping kegs as neededย
Other duties as assignedย
Required Qualifications:ย
High School diploma or equivalent and prior customer service experience or experience pouring alcohol in a tasting room settingย
Must be able to obtain California Responsible Beverage Service certificate during on boardingย ย
Ability to effectively communicate verbally and in writingย ย
A friendly and outgoing disposition with a thirst for knowledge and desire to learn about beer and educate consumersย ย
Comfortable speaking in front of people and large groups for toursย
Must be able to lift 40lbs regularly and be able to maneuver kegs with assistanceย ย
Must be able to multitask, work in high energy environment and maintain order during busy daysย
Must be available to work weekends and holidaysย
Ability to operate and use a PC computer, familiar with a point-of-sale systemย
Ability to pass Beer Server Certified test by Ciceroneย
Must be at least 21 years oldย
What Firestone Walker Offers: ย
Employee discount of 50% off food, beer, and merchandiseย
Periodic beer giveaways for employees 21+ย
Flexible Savings Account (FSA) ย
Paid Sick Leave ย
401(k) retirement plan including company paid profit sharing & 4% safe-harbor matchingย
Employee Assistance Program (EAP)ย