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Weekend Agent Support Representative Jobs in Perry Hall, MD

Tier Two Technical Support

Aberdeen, MD · On-site

$120K - $160K/yr

... weekends. NOTE: The position MAY change to 12-hour days with a shortened work week. JOB DUTIES ... Coordinate Field Support Representative (FSR) support for touch labor. * Track and Report Hardware ...

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Weekend Agent Support Representative information

See Perry Hall, MD salary details

$11

$20

$30

How much do weekend agent support representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for weekend agent support representative in Perry Hall, MD is $20.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $22.93 per hour, depending on experience, location, and employer.

What is the difference between Weekend Agent Support Representative vs Customer Service Associate?

AspectWeekend Agent Support RepresentativeCustomer Service Associate
CredentialsHigh school diploma or equivalent; some roles may require basic technical skillsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, remote support, or in-office settings, primarily during weekendsRetail stores, call centers, or office settings, with varied shifts including weekends
Industry UsageTelecommunications, tech support, retail, and service industriesRetail, hospitality, telecom, and service sectors
Search & Comparison IntentFocuses on weekend-specific support roles with technical or customer service dutiesGeneral customer service roles across various industries, including weekends

The Weekend Agent Support Representative typically handles technical or customer support tasks during weekends, often requiring specific technical skills. Customer Service Associates provide general support across industries, with flexible shifts including weekends. Both roles involve customer interaction but differ mainly in technical requirements and work settings.

What cities near Perry Hall, MD are hiring for Weekend Agent Support Representative jobs? Cities near Perry Hall, MD with the most Weekend Agent Support Representative job openings:

$24 - $34/hr

Full-time

Re-posted 6 days ago


Johnson, Mirmiran & Thompson rating

9.8

Company rating: 9.8 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

1st of 443 rated engineering


Job description

Job Description

Johnson, Mirmiran & Thompson is a dynamic, 100% employee-owned consulting firm with more than 2,800 professionals, providing a full range of multidisciplinary engineering, architecture, information technology, and related services to public agencies and private clients throughout the United States. JMT is currently ranked #45 on Engineering News-Record's list of the Top 500 Design Firms.

Position summary:The Design Software Support Agent within the Design Center of Excellence (DCOE) plays a role in advancing design technology, standardization, and operational excellence across the organization. This position is responsible for assisting with the stable operation of AEC design software within the organization. This includes assisting with the installation, configuration, maintenance, support, and optimization of designated AEC design software platforms (such as Autodesk and Bentley) across the enterprise. The agent will also analyze and resolve user design software issues in a timely and accurate fashion. Immigration sponsorship or support (e.g. H1B, F-1 CPT/OPT/STEM OPT) is not available for this position, except for qualified candidates eligible for the TN visa classification.

Compensation for this position is $24.00 - $34.00/hourly, commensurate with experience, education and certifications. The provided range is a good faith estimate based on the requirements described within the job description. We notice that we receive a wide variety of applicants and recognize that the person selected may be less experienced or more experienced. If so, the actual salary range may vary from the estimate provided.

Essential functions and responsibilities 

  • Assist, implement, and maintain policies, procedures, and associated plans for design software administration.
  • Assist in migrating projects to newer software versions of design applications as needed.
  • Set up, configure, and start design software, suggest appropriate hardware, and address relevant requirements.
  • Assist users by providing technical support and troubleshooting within design applications.
  • Assist with enforcement of design standards and best practices, regarding layering, dimensioning, text annotations, BIM/CIM, and adherence to client standards.
  • Assist with preparation of training sessions and teaching materials for advancing knowledge throughout the organization.

Nonessential functions and responsibilities 

  • Perform other related duties as assigned 

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