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Weekend Agent Support Representative Jobs in Maryland

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Weekend Agent Support Representative information

What is the difference between Weekend Agent Support Representative vs Customer Service Associate?

AspectWeekend Agent Support RepresentativeCustomer Service Associate
CredentialsHigh school diploma or equivalent; some roles may require basic technical skillsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, remote support, or in-office settings, primarily during weekendsRetail stores, call centers, or office settings, with varied shifts including weekends
Industry UsageTelecommunications, tech support, retail, and service industriesRetail, hospitality, telecom, and service sectors
Search & Comparison IntentFocuses on weekend-specific support roles with technical or customer service dutiesGeneral customer service roles across various industries, including weekends

The Weekend Agent Support Representative typically handles technical or customer support tasks during weekends, often requiring specific technical skills. Customer Service Associates provide general support across industries, with flexible shifts including weekends. Both roles involve customer interaction but differ mainly in technical requirements and work settings.

What are the most commonly searched types of Agent Support Representative jobs in Maryland?

The most popular types of Agent Support Representative jobs in Maryland are:

What are popular job titles related to Weekend Agent Support Representative jobs in Maryland?

For Weekend Agent Support Representative jobs in Maryland, the most frequently searched job titles are:

What job categories do people searching Weekend Agent Support Representative jobs in Maryland look for?

The top searched job categories for Weekend Agent Support Representative jobs in Maryland are:

What cities in Maryland are hiring for Weekend Agent Support Representative jobs?

Cities in Maryland with the most Weekend Agent Support Representative job openings:

Customer Service Representative - State Farm Agent Team Member

Greg Butler - State Farm Agent

Pocomoke City, MD โ€ข On-site

$30K - $40K/yr

Full-time

Medical, Life, PTO

Re-posted 11 days ago


Job description

Benefits:
  • Health Insurance Contribution
  • Life Insurance
  • Bonus based on performance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Greg Butler - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 
RESPONSIBILITIES:
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Scan and attach documentation to correct departments.
  • Maintain accurate records of customer interactions.
  • Answer and process billing inquiries.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
  • Proactive in problem solving.
  • Self-motivated
  • Dedicated to customer service