Position Summary
The Spa Housekeeper is responsible for maintaining the cleanliness, appearance, and overall presentation of all spa facilities to ensure an exceptional guest experience. This position plays a critical role in creating a welcoming, relaxing, and luxurious environment by ensuring treatment rooms, locker rooms, relaxation areas, fitness facilities, and public spaces are consistently clean, organized, and fully stocked.
Essential Job Functions
- Clean and maintain all spa treatment rooms, locker rooms, restrooms, fitness areas, relaxation lounges, and public spaces according to established standards.
- Ensure all spa linens, robes, towels, and amenities are properly stocked and replenished throughout the day.
- Collect, sort, and transport soiled linens to designated laundry areas.
- Set up treatment rooms between services, ensuring cleanliness and readiness for incoming guests.
- Monitor inventory levels of spa supplies and notify management of replenishment needs.
- Maintain cleanliness and organization of storage areas, housekeeping closets, and employee workspaces.
- Perform routine cleaning duties including dusting, vacuuming, mopping, sanitizing surfaces, and removing trash.
- Follow all sanitation, safety, and chemical handling procedures in accordance with company standards and local regulations.
- Assist with special cleaning projects and deep-cleaning assignments as needed.
- Respond promptly and professionally to guest requests and communicate any concerns to spa leadership.
- Support spa operations by helping maintain a peaceful, welcoming, and guest-focused environment.
Qualifications
- Previous housekeeping, spa, hotel, or hospitality experience preferred.
- Ability to work independently and as part of a team.
- Strong attention to detail and commitment to cleanliness.
- Excellent customer service and communication skills.
- Ability to follow written and verbal instructions.
- Must be dependable, punctual, and maintain a professional appearance.
Physical Requirements
- Ability to stand and walk for extended periods.
- Frequently bend, stoop, kneel, and reach.
- Ability to lift, push, pull, and carry up to 30 pounds.
- Ability to work in a fast-paced environment while maintaining quality standards.
Work Environment
This position operates within a luxury spa environment and requires maintaining a professional demeanor while working around guests receiving spa services. Flexibility to work weekends, holidays, and varying shifts is required.
What We Offer
- Competitive compensation
- Comprehensive benefits package for eligible team members
- Paid time off and holiday pay
- Career growth and development opportunities
- Employee hotel and resort discounts
- A collaborative and guest-focused work environment