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Webull Financial Jobs in Florida (NOW HIRING)

Webull

Customer Experience Representative

Saint Petersburg, FL · On-site

$15.25 - $20.50/hr

At Webull, we believe that everyone should have an equal opportunity to control their own financial future. Our vision has always been to empower individual investors with the tools and resources ...

Webull

Senior Marketing Manager

Saint Petersburg, FL · On-site

At Webull, we believe that everyone should have an equal opportunity to control their own financial future. Our vision has always been to empower individual investors with the tools and resources ...

RedChip Companies

Social Media Director

Maitland, FL · On-site

RedChip Companies, Inc. is a global leader in investor relations, financial media, and research for ... Webull. * Produce and manage a diverse mix of content formats, including short-form posts, long ...

RedChip Companies

Social Media Director

Maitland, FL · On-site

RedChip Companies, Inc. is a global leader in investor relations, financial media, and research for ... Webull. * Produce and manage a diverse mix of content formats, including short-form posts, long ...

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Webull Financial information

What is the difference between Webull Financial vs Stock Broker?

AspectWebull FinancialStock Broker
CredentialsFINRA registration, Series 7 & 63 licensesTypically required, varies by firm
Work EnvironmentOnline platform, remote or in-officeIn-person or online, client-facing
Industry UsageFinancial services, investment platformFinancial services, client advisory

Webull Financial is a digital investment platform offering trading services, while a stock broker is a licensed professional or firm providing investment advice and executing trades. Both roles require licensing, but Webull operates primarily as a platform, whereas stock brokers focus on client relationships and personalized advice.

What are the typical challenges faced by employees working at Webull Financial, and how can they overcome them?

Employees at Webull Financial often work in a fast-paced, technology-driven environment where adaptability and continuous learning are essential. One common challenge is keeping up with rapid changes in financial regulations and platform features, which requires proactive communication and regular training. Additionally, team members frequently collaborate across departments such as engineering, compliance, and customer support, which can present coordination challenges. To succeed, employees should embrace a collaborative mindset, actively seek feedback, and leverage the company's internal resources and mentorship programs.

What are the key skills and qualifications needed to thrive as a financial analyst at Webull, and why are they important?

To thrive as a Financial Analyst at Webull, you need a solid background in finance, analytical skills, and a relevant degree such as finance, economics, or accounting. Familiarity with financial modeling software, Excel, data visualization tools, and potentially Series 7 or 63 certifications is typical. Strong attention to detail, problem-solving ability, and effective communication are crucial soft skills for interpreting data and presenting insights. These skills and qualifications are vital for making informed investment recommendations and supporting business decisions in a dynamic fintech environment.

What is Webull Financial?

Webull Financial is a financial services company that provides an online trading platform for stocks, options, ETFs, and cryptocurrencies. The platform is known for its commission-free trading, advanced charting tools, and easy-to-use mobile and desktop applications. Webull also offers features such as paper trading, real-time market data, and educational resources to help users make informed investment decisions. It is suitable for both beginner and experienced traders who want a low-cost way to manage their investments.
What are popular job titles related to Webull Financial jobs in Florida? For Webull Financial jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Webull Financial jobs in Florida look for? The top searched job categories for Webull Financial jobs in Florida are:
What cities in Florida are hiring for Webull Financial jobs? Cities in Florida with the most Webull Financial job openings:
Webull Financial jobs near you
Infographic showing various Webull Financial job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Customer Experience Representative

Webull

Saint Petersburg, FL • On-site

$15.25 - $20.50/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 3 days ago

Job description

Webull is a leading digital brokerage platform built on next generation global infrastructure. At Webull, we believe that everyone should have an equal opportunity to control their own financial future. Our vision has always been to empower individual investors with the tools and resources they need to succeed financially. This commitment remains at the heart of everything we do. From low-fee trading and robust market data to advanced analytical tools, we are committed to providing a seamless, top-tier trading experience.
About The Role & Team
Webull is seeking adaptable, thoughtful, and detail-oriented professionals to join our Customer Experience (CX) team. As a Customer Experience Representative, you'll support clients across inbound phone and written support channels while contributing directly to broader CX initiatives.
This is more than a traditional support role. In addition to resolving day-to-day inquiries, you'll help shape how our support systems are scaled by improving internal knowledge, identifying gaps, and informing how we leverage automation to streamline and modernize service delivery. We're actively transforming our operating model into a smarter, faster, AI-enabled experience for both clients and agents, and your input will help drive that shift.
In This Role, You Will
  • Respond to inbound client inquiries via phone and written channels with professionalism, clarity, and accuracy
  • Support a wide range of topics including account access, banking, trading, and platform functionality
  • Follow established procedures and compliance protocols across all communication types
  • Raise knowledge gaps, broken flows, or inefficient steps through the appropriate internal channels
  • Collaborate with CX colleagues and cross-functional teams to improve internal SOPs, knowledge content, and escalation logic
  • Contribute insights to help train and refine AI-based internal and client-facing support tools
  • Participate in continuous improvement efforts across tools, workflows, and support systems

The Skills You Bring
  • A bachelor's degree or equivalent professional experience
  • 2+ years in customer service, brokerage, or operational support roles
  • Proven ability to handle inbound support across phone and written channels
  • Familiarity with financial services, regulated industries, or trading environments
  • Exposure to knowledge management systems, support automation, or AI-assisted workflows
  • An understanding of contact center operations, including SOP development and escalation protocols
  • Strong written and verbal communication skills, especially under pressure
  • Comfortable working independently while effectively collaborating with cross-functional teams
  • Naturally curious and solution-oriented, with a flexible mindset in fast-paced environments
  • Highly organized, detail-focused, and capable of managing complex workflows autonomously
  • Tech-savvy with an interest in integrating automation into everyday operations
  • A dedication to service excellence and ensuring consistency across all support interactions

What Makes You Stand Out
  • You hold-or are highly motivated to pursue-a Series 7 license
  • You handle client inquiries with precision and professionalism across all communication channels
  • You identify trends, proactively flag issues, and contribute to improving team processes and documentation
  • You have hands-on experience implementing and optimizing AI and automation tools
  • You operate with a strong sense of ownership, consistency, and a focus on quality and compliance
  • Bilingual skills that enhance the team's ability to support diverse clients

Why Webull?
Webull is more than a fintech company-we're a global community of innovators, collaborators, and trailblazers. Headquartered in St. Petersburg, FL, Webull operates in 15 regions worldwide, serving over 20 million users. At Webull, your ideas matter, your voice is heard, and your work makes a real impact.
Investing in our people is a top priority for us, which is why we have a comprehensive benefits package that includes:
  • Comprehensive Health Coverage: 100% paid medical and dental insurance for employees and dependents, vision insurance, and more!
  • Financial Support: 401(k) match, commuter benefits for NY positions, and short-term disability coverage.
  • Work-Life Balance: Generous time off that increases with tenure, paid parental leave, personal days, sick time, volunteer days and company holidays.
  • Wellness & Pet Care: Fitness and wellness benefits, plus pet insurance for your furry friends.
  • Investing in Your Future: We provide tuition reimbursement to help you pursue relevant degrees, certifications, and training that align with your career goals.
  • Dynamic Office Perks: Catered lunches (every Friday), fully stocked kitchens, and monthly happy hours to connect and collaborate.

This role is based in our St Pete Global HQ (200 Carillon Pkwy, FL), where in-person collaboration fuels growth, mentorship, and innovation.
EEOC Statement
Webull is an equal opportunity employer. We're committed to building a diverse and inclusive team where all backgrounds, perspectives, and talents are valued.

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