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Website Usability Testing Jobs in Georgia (NOW HIRING)

You'll design responsive websites, portals, kiosks, mobile apps, eCommerce journeys, and CM-driven ... usability testing * Support or participate in stakeholder interviews, workshops, UX audits ...

Usability Assistant

Alpharetta, GA

$17.75 - $23.75/hr

... Testing, QA Strategy * Website * Industry Information Technology and Services * Type Privately Held * Company Size 1001-5000 employees * Founded 1996 We are looking for candidates to run our data ...

You'll help architect responsive websites, portals, kiosks, mobile apps, eCommerce journeys, and ... and usability testing * Lead or contribute to stakeholder interviews, workshops, UX audits ...

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Website Usability Testing information

What types of feedback are website usability testers typically expected to provide during a session?

Website usability testers are usually asked to provide both qualitative and quantitative feedback during testing sessions. This includes sharing their thought process as they navigate the site, highlighting any confusing elements, and rating their overall experience with tasks such as finding information or completing a purchase. Testers may also report on technical issues like broken links or slow load times. Providing constructive, detailed observations helps website owners make meaningful improvements, so clear and honest communication is highly valued in this role.

What is website usability testing?

Website usability testing is the process of evaluating a website by having real users interact with it to identify any usability issues or areas for improvement. Test participants are typically asked to complete common tasks while observers note any difficulties or confusion. The goal is to ensure the site is easy to use, intuitive, and meets the needs of its target audience. Findings from usability testing help designers and developers make informed decisions to enhance user experience and overall site effectiveness.

What are the key skills and qualifications needed to thrive in website usability testing, and why are they important?

To excel in Website Usability Testing, you need a solid understanding of UX principles, analytical skills, and familiarity with web standards, often supported by a background in human-computer interaction or related fields. Experience with usability testing tools like UserTesting, Hotjar, or Morae, and knowledge of prototyping software are typically required. Strong observational skills, critical thinking, and clear communication help testers provide actionable feedback and collaborate effectively with development teams. These skills ensure websites are intuitive, user-friendly, and meet both business and user needs.

What is the difference between Website Usability Testing vs User Experience (UX) Designer?

AspectWebsite Usability TestingUser Experience (UX) Designer
Primary FocusEvaluating website functionality and ease of useDesigning and improving overall user experience
Skills & CertificationsUsability testing methods, analytics, basic design skillsDesign tools, user research, wireframing, prototyping
Work EnvironmentTesting labs, remote testing, analytics platformsDesign studios, collaborative teams, client meetings
Industry UsageWeb development, QA, product teamsDesign agencies, tech companies, startups

While Website Usability Testing focuses on assessing and identifying issues in website functionality, User Experience (UX) Designers are responsible for creating and enhancing the overall user experience through design and research. Both roles are essential in web development but serve different stages of the user-centered design process.

What job categories do people searching Website Usability Testing jobs in Georgia look for? The top searched job categories for Website Usability Testing jobs in Georgia are:
Infographic showing various Website Usability Testing job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 10% Part Time, 4% Contract, and 1% Nights. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution.

Digital Experience Designer

M S International Inc.

Austell, GA โ€ข On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago


Job description

Summary: The Digital Experience Designer is responsible for designing and delivering engaging, user-centered digital experiences that enhance customer engagement and support MSI's business objectives. This role collaborates closely with cross-functional teams, including Product, Marketing, Development, and Business stakeholders, to create intuitive, visually compelling, and responsive digital solutions. The ideal candidate is a creative problem solver with a strong foundation in UI/UX design, digital experience strategy, and user-centered design principles. From discovery and concept development through implementation, optimization, and ongoing enhancements, the Digital Experience Designer plays a key role throughout the entire design lifecycle while helping shape the future of MSI's digital customer experience.
Seniority Level: Associate
Employment Type: Full-time
To perform this job successfully, the individual must be able to complete the following essential duties and responsibilities:
  • Lead and contribute to website and digital experience initiatives from discovery and concept development through implementation, optimization, and ongoing enhancements.
  • Design intuitive, responsive, and user-centered digital experiences across desktop, tablet, and mobile platforms.
  • Create user flows, journey maps, wireframes, interactive prototypes, and high-fidelity designs that effectively communicate design intent and support seamless developer handoff.
  • Collaborate with Marketing, Product, Development, and other cross-functional teams to understand business objectives and translate requirements into engaging, user-focused design solutions.
  • Conduct user experience research, competitive analysis, usability testing, and heuristic evaluations to inform design decisions and improve overall user satisfaction.
  • Analyze user behavior, performance metrics, and feedback to continuously optimize existing digital experiences through data-driven design improvements.
  • Present design concepts, user experience recommendations, and creative solutions to stakeholders and leadership, incorporating feedback throughout the design process.
  • Partner closely with front-end developers to ensure designs are implemented accurately and maintain consistency with established design systems and brand standards.
  • Contribute to the evolution and maintenance of MSI's digital design standards, component libraries, and design systems to ensure consistency across digital platforms.
  • Stay current with emerging design trends, accessibility standards, UX best practices, and evolving digital technologies to drive continuous innovation.
  • Perform additional duties and special projects as assigned.

Additionally the candidate must meet the following Education and/or Experience requirements:
  • Bachelor's degree in Visual Design, Graphic Design, Web Design, UX/UI Design, Human-Computer Interaction, or a related field is preferred. Candidates with equivalent education, demonstrated skills, and relevant professional experience will also be considered.
  • Three (3) years of professional experience in web design, UX/UI design, digital product design, or a related field.
  • Experience supporting B2B and/or B2C websites, digital marketing initiatives, eCommerce platforms, or other customer-facing digital experiences is a plus.
  • Experience creating AI-assisted visual and video content using prompt-based tools such as Adobe Firefly, Pollo.ai, Veo, or similar AI platforms is preferred.
  • Experience creating AI-assisted visual and video content using prompt-based tools such as Adobe Firefly, Pollo.ai, Veo, or similar AI platforms is preferred.
  • Strong understanding of UX methodologies, customer journey mapping, information architecture, accessibility (WCAG) standards, and user-centered design principles.
  • Experience designing responsive digital experiences across desktop, tablet, and mobile platforms.
  • Experience working in collaborative, fast-paced environments while managing multiple projects and competing priorities.
  • Experience working with established design systems and partnering closely with front-end development teams is preferred.
  • Excellent communication, presentation, organizational, and project management skills.
  • Demonstrated experience delivering customer-facing digital experiences through a strong online portfolio showcasing web design, UI/UX design, responsive design, and creative problem-solving.
  • Advanced proficiency in Figma and Adobe XD, including prototyping, component libraries, design systems, and interactive mockups.
  • Ability to collaborate effectively with developers, marketers, product teams, and other cross-functional stakeholders while also working independently.
  • Familiarity with web analytics, user research, usability testing, A/B testing, and conversion rate optimization (CRO) methodologies is preferred.
  • Demonstrated ability to make data-informed design decisions and continuously improve user experiences based on research and analytics.
  • Ability to articulate how emerging technologies and AI-assisted tools have been incorporated into past projects to improve design quality, efficiency, and business outcomes.

This role has the following physical demands:
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools, or controls; reach with their hands and arms; and communicate verbally. The employee frequently walks, stands and occasionally sits.
  • The employee must occasionally lift, pull and move up to 25 pounds. Specific vision abilities required by this job include close vision.

Benefits: MSI offers a comprehensive benefits package designed to support and reward our employees. Depending on the role, this may include:
  • Referral, holiday, and annual bonuses or commission opportunities
  • Eligibility for an annual merit-based increase
  • Paid Time Off
  • Medical, Dental, and Vision Insurance
  • Company-paid Short Term and Long Term disability;
  • Company-paid Life Insurance
  • Tuition Reimbursement
  • Traditional and Roth 401(k) plans with company matching contributions
  • Charitable donation matching programs
  • Free, company-sponsored 1-on-1 tutoring for children/dependents of MSI employees in grades k-12, including free tutoring for SAT and ACT tests.