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Website Support Jobs in Wisconsin (NOW HIRING)

ULINE

Customer Support Specialist

Pleasant Prairie, WI · On-site

$32/hr

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning ... Help customers navigate Uline's website and online ordering. Minimum Requirements * High school ...

Uline

Customer Support Specialist

Kenosha, WI · On-site

$27 - $32/hr

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning ... Help customers navigate Uline's website and online ordering. Minimum Requirements * High school ...

Uline

Customer Support Specialist

Hudson, WI · On-site

$25 - $30/hr

Customer Support Specialist Pay from $25 to $30 per hour with significant growth and earning ... Help customers navigate Uline's website and online ordering. Minimum Requirements * High school ...

ULINE

Customer Support Specialist

Kenosha, WI · On-site

$27 - $32/hr

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning ... Help customers navigate Uline's website and online ordering. Minimum Requirements * High school ...

ULINE

Customer Support Specialist

Hudson, WI · On-site

$30/hr

Customer Support Specialist Pay from $25 to $30 per hour with significant growth and earning ... Help customers navigate Uline's website and online ordering. Minimum Requirements * High school ...

ULINE

Customer Support Specialist

Hudson, WI · On-site

$25 - $30/hr

Customer Support Specialist Pay from $25 to $30 per hour with significant growth and earning ... Help customers navigate Uline's website and online ordering. Minimum Requirements * High school ...

ULINE

Customer Support Specialist

Hudson, WI · On-site

$30/hr

Customer Support Specialist Pay from $25 to $30 per hour with significant growth and earning ... Help customers navigate Uline's website and online ordering. Minimum Requirements * High school ...

ULINE

Customer Support Specialist

Menomonie, WI · On-site

$30/hr

Customer Support Specialist Pay from $25 to $30 per hour with significant growth and earning ... Help customers navigate Uline's website and online ordering. Minimum Requirements * High school ...

ULINE

Customer Support Specialist

Racine, WI · On-site

$32/hr

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning ... Help customers navigate Uline's website and online ordering. Minimum Requirements * High school ...

ULINE

Customer Support Specialist

Pleasant Prairie, WI · On-site

$32/hr

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning ... Help customers navigate Uline's website and online ordering. Minimum Requirements * High school ...

ULINE

Customer Support Specialist

Kenosha, WI · On-site

$32/hr

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning ... Help customers navigate Uline's website and online ordering. Minimum Requirements * High school ...

ULINE

Customer Support Specialist

Menomonie, WI · On-site

$30/hr

Customer Support Specialist Pay from $25 to $30 per hour with significant growth and earning ... Help customers navigate Uline's website and online ordering. Minimum Requirements * High school ...

Uline

Customer Support Specialist

Hudson, WI · On-site

$25 - $30/hr

Customer Support Specialist Pay from $25 to $30 per hour with significant growth and earning ... Help customers navigate Uline's website and online ordering. Minimum Requirements * High school ...

ULINE

Customer Support Specialist

Racine, WI · On-site

$32/hr

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning ... Help customers navigate Uline's website and online ordering. Minimum Requirements * High school ...

ULINE

Customer Support Specialist

Kenosha, WI · On-site

$32/hr

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning ... Help customers navigate Uline's website and online ordering. Minimum Requirements * High school ...

Uline

Customer Support Specialist

Kenosha, WI · On-site

$27 - $32/hr

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning ... Help customers navigate Uline's website and online ordering. Minimum Requirements * High school ...

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Showing results 21-40

All JobsWebsite Support JobsWebsite Support Jobs in Wisconsin

Website Support information

What is website support?

Website support refers to the services and assistance provided to maintain, troubleshoot, and optimize websites. This can include tasks such as fixing technical issues, updating content, ensuring security, resolving user problems, and keeping the website running smoothly. Website support professionals may work with website owners, businesses, or organizations to ensure their online presence is reliable and up-to-date. They often use various tools to monitor site performance and address any issues that arise quickly. Effective website support helps prevent downtime and ensures a positive experience for website visitors.

What are the key skills and qualifications needed to thrive as a website support specialist?

To thrive as a Website Support specialist, you need a solid understanding of web technologies, troubleshooting, and customer service, often supported by experience or certifications in web development or IT support. Familiarity with content management systems (CMS), ticketing platforms, and basic HTML/CSS is typically required. Strong communication, patience, and problem-solving abilities help you address user issues effectively and build positive client relationships. These skills are essential for ensuring websites run smoothly, minimizing downtime, and delivering a seamless user experience.

What are some common challenges faced by website support professionals, and how can they effectively manage them?

Website support professionals often encounter challenges such as troubleshooting diverse technical issues across various browsers and devices, handling urgent requests, and communicating complex solutions to non-technical users. To manage these challenges effectively, it's important to stay updated on web technologies, use clear communication, and prioritize tasks based on urgency and impact. Collaborating closely with developers and content teams also helps ensure that recurring issues are addressed at the source, reducing repeat support tickets.

What is the difference between Website Support vs Web Developer?

AspectWebsite SupportWeb Developer
Primary RoleMaintains and troubleshoots existing websitesDesigns, develops, and builds new websites
Skills & CertificationsBasic HTML, CSS, troubleshooting skills, customer serviceProgramming languages (JavaScript, PHP, etc.), coding certifications, design skills
Work EnvironmentSupport teams, client sites, help desksDevelopment teams, tech companies, agencies
Typical TasksBug fixing, updates, user supportCreating new features, coding, testing

Website Support focuses on maintaining and troubleshooting existing websites, ensuring smooth operation and user satisfaction. Web Developers, on the other hand, are responsible for creating and building new websites or features. While both roles require some technical skills, Web Developers typically have more advanced coding expertise. Understanding these differences helps employers and job seekers find the right fit for their needs.

Website Support jobs near you
Infographic showing various Website Support job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Customer Support Specialist

ULINE

Pleasant Prairie, WI • On-site

$32/hr

Full-time

Medical, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Uline rating

8.2

Company rating: 8.2 out of 10

Uline

Based on 113 frontline employees who took The Breakroom Quiz

7.1

Company rating compared to similar companies: 7.1 out of 10

Retail wholesalers average

Based on 13,162 frontline employees who took The Breakroom Quiz

The best things about working at Uline

  • 100%

    100% say they get paid time off

    say they get paid time off

  • 98%

    98% say their health insurance is affordable

    say their health insurance is affordable

  • 81%

    81% say they get enough training

    say they get enough training

Featured by Uline, based on 113 Breakroom Quiz responses from their frontline employees

Job description

Customer Support Specialist

Pay from $27 to $32 per hour with significant growth and earning potential!

Includes $2 Shift Differential

Kenosha Branch

12355 Uline Way, Kenosha, WI 53144

Fast, friendly and customer focused. As a Uline Customer Support Specialist, you'll build customer relationships, provide solutions and deliver legendary service. Join a family-owned company where exceptional training and tools set you up for long-term career success.

Why Customer Service at Uline?

  • Best-in-Class Training: Handle real customer interactions with confidence through hands-on training and ongoing support.

  • Grow Your Career: Develop valuable problem-solving and communication skills while advancing with a stable, growing company.

  • Make a Difference: Deliver legendary service by identifying effective solutions that support our customers' business needs.

Position Responsibilities

  • Process customer orders, make product recommendations and handle account inquiries using world-class technology.

  • Be a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently.

  • Build business relationships with customers over phone, email and chat.

  • Understand customer needs and recommend Uline's best solutions.

  • Help customers navigate Uline's website and online ordering.

Minimum Requirements

  • High school diploma or equivalent. Bachelor's degree preferred.

  • Excellent problem-solving, listening and communication skills.

  • Prior customer service experience is a plus, but if you are eager to learn, we will train you!

Benefits

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

Employee Perks

  • Cafe featuring affordable daily meal options from local restaurants.

  • On-site fitness center and beautifully maintained walking paths.

  • Best-in-class, clean, modern facilities.

About Uline

Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations.

Uline is adrug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.

EEO/AA Employer/Vet/Disabled

#LI-AP3

#LI-IL001

(#IN-KNCS)

#ZR-ILCS

Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

Working at Uline

Perks for frontline workers

From Uline, via Breakroom

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

  • Fitness center and walking trails at select locations.

  • In-house speakers, workshops and seminars.

What to expect from working at Uline

From Uline

About Uline, in their own words

From Uline

Uline, a family-owned business headquartered in Kenosha County, Wisconsin, is the leading distributor of shipping, industrial and packaging materials to businesses throughout North America.

What Uline employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Uline logo

About Uline

Sourced by ZipRecruiter

Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.

Industry

Paper product wholesalers, trucking and wholesale

Company size

5,001 - 10,000 Employees

Headquarters location

Pleasant Prairie, WI, US

Social media

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