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Web Operations Manager Jobs in Rancho Cucamonga, CA

Bourns, Inc.

Manager Customer Service

Riverside, CA · On-site +1

Customer Service & Operational Management * Direct all customer service functions including order processing, customer inquiries, web-based support, sample requests, and sales support activities.

Allied Universal

Client Manager

Riverside, CA · On-site

$79K/yr

Caring Leadership, Client Engagement, and Operational Oversight: Hire, develop and retain front ... Proficiency in web-based applications and computer systems, including Microsoft Office * Knowledge ...

Allied Universal

Client Manager

Riverside, CA

$79K/yr

By promoting strong employee engagement, you will drive operational metrics and deliver world-class ... Proficiency in web-based applications and computer systems, including Microsoft Office * Knowledge ...

Allied Universal

Client Manager

Riverside, CA · On-site

$79K/yr

By promoting strong employee engagement, you will drive operational metrics and deliver world-class ... Proficiency in web-based applications and computer systems, including Microsoft Office * Knowledge ...

Allied Universal

Client Manager

Riverside, CA · On-site

$79K/yr

By promoting strong employee engagement, you will drive operational metrics and deliver world-class ... Proficiency in web-based applications and computer systems, including Microsoft Office * Knowledge ...

Bourns, Inc.

Manager Customer Service

Riverside, CA · On-site

Customer Service & Operational Management * Direct all customer service functions including order processing, customer inquiries, web-based support, sample requests, and sales support activities.

Esri

DevOps Systems Engineer

Redlands, CA · On-site

$70K - $122K/yr

Design new tools and utilities to automate the infrastructure management * Build and maintain ... Understanding/experience of cloud and web security is a plus * Bachelor's degree in computer ...

CoStar Group

Senior DevOps Engineer

Orange, CA · On-site

$138K - $178K/yr

Senior DevOps Engineer Overview CoStar Group (CSGP) is a leading global provider of commercial and ... A track record of commitment to prior employers * 5+ years' experience with managing heavy web ...

Esri

DevOps Engineer II - AWS

Redlands, CA · On-site

$101K - $167K/yr

Customers can collect and manage data, analyze it, and improve decision-making by easily sharing ... Understanding of web, http, networking, security, scaling, and cloud native architecture * Bachelor ...

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All JobsWeb Operations JobsWeb Operations Manager JobsWeb Operations Manager Jobs in Rancho Cucamonga, CA

Web Operations Manager information

See Rancho Cucamonga, CA salary details

$66.9K

$120.6K

How much do web operations manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for web operations manager in Rancho Cucamonga, CA is $117,444.00, according to ZipRecruiter salary data. Most workers in this role earn between $119,100.00 and $119,100.00 per year, depending on experience, location, and employer.

What does a web operations manager do?

A web operations manager oversees online operations for a company or organization. Their responsibilities are to create a web development plan and manage the design of web pages for the company's site. They often collaborate with different departments on web development projects and work with third-party service providers when necessary. A web operations manager may also oversee testing to ensure proper functionality and coordinate the effort to deploy special features or web pages.

How does a web operations manager typically collaborate with other departments to ensure website performance and reliability?

Web Operations Managers often work closely with IT, development, marketing, and customer support teams to maintain optimal website performance and uptime. They coordinate with developers to roll out updates, troubleshoot issues reported by users or support teams, and align with marketing on campaign launches or traffic spikes. Regular cross-functional meetings and clear communication are essential to quickly address incidents and anticipate infrastructure needs. This collaborative approach helps ensure that the website remains secure, responsive, and aligned with business objectives.

What is a web operations manager?

A Web Operations Manager is responsible for overseeing the day-to-day functioning, performance, and reliability of a company's websites and web-based services. They coordinate with development, IT, and marketing teams to ensure websites are secure, up-to-date, and able to handle expected traffic. Their role often includes monitoring site analytics, managing web infrastructure, troubleshooting issues, and implementing best practices for web operations. This position is critical for maintaining a seamless user experience and supporting the organization’s online presence.

What is the difference between Web Operations Manager vs Web Content Manager?

AspectWeb Operations ManagerWeb Content Manager
Primary FocusOverseeing website infrastructure, performance, and technical operationsManaging website content, editorial calendar, and content strategy
Required SkillsTechnical skills, project management, analyticsContent creation, editing, SEO, content management systems
Work EnvironmentIT teams, web development, technical departmentsMarketing, editorial teams, content creators
CertificationsWeb development, project management, analytics certificationsContent management, SEO, digital marketing certifications

The Web Operations Manager primarily focuses on maintaining website infrastructure and technical performance, while the Web Content Manager concentrates on content strategy and creation. Both roles are essential for a successful online presence but differ in their core responsibilities and skill sets.

What are the key skills and qualifications needed to thrive as a web operations manager, and why are they important?

To thrive as a Web Operations Manager, you need expertise in website management, analytics, and a solid understanding of web technologies, often supported by a degree in computer science or a related field. Familiarity with content management systems (CMS), web hosting platforms, cloud services, and tools like Google Analytics or SEO software is typically required. Exceptional organizational skills, problem-solving ability, and clear communication help you lead teams and coordinate cross-functional projects effectively. These skills are essential to ensure seamless website performance, optimal user experience, and alignment with business goals.
More about Web Operations Manager jobs
What are popular job titles related to Web Operations Manager jobs in Rancho Cucamonga, CA? For Web Operations Manager jobs in Rancho Cucamonga, CA, the most frequently searched job titles are:
What job categories do people searching Web Operations Manager jobs in Rancho Cucamonga, CA look for? The top searched job categories for Web Operations Manager jobs in Rancho Cucamonga, CA are:
What cities near Rancho Cucamonga, CA are hiring for Web Operations Manager jobs? Cities near Rancho Cucamonga, CA with the most Web Operations Manager job openings:
Web Operations Manager jobs near you
Infographic showing various Web Operations Manager job openings in Rancho Cucamonga, CA as of August 2026, with employment types broken down into 82% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $117,444 per year, or $56.5 per hour.

Manager Customer Service

Bourns, Inc.

Riverside, CA • On-site, Remote

Full-time

Posted 13 days ago

Job description

Founded in 1947, Bourns is a leading manufacturer of electronic components, serving customers worldwide across automotive, industrial, communications, consumer, medical, and other markets. Our commitment to innovation, quality, and customer service has made us a trusted partner throughout the electronics industry.

Bourns Inc.  is seeking an experienced Customer Service Manager to lead our ECS Customer Service Organization. This strategic leadership role is responsible for overseeing customer service and inside sales operations, driving service excellence, developing talent, and strengthening relationships with customers, distributors, sales teams, and cross-functional business partners.

The ideal candidate is a customer-focused leader with strong business acumen, experience managing customer service operations, and a passion for developing high-performing teams.

What You'll Do

Leadership & Team Development

  • Lead and develop customer service and inside sales professionals, including remote and international team members.
  • Establish departmental goals, monitor performance, and drive continuous improvement initiatives.
  • Coach, mentor, and develop employees to support professional growth and succession planning.
  • Set and monitor quarterly objectives and provide ongoing performance development support.

Customer Service & Operational Management

  • Direct all customer service functions including order processing, customer inquiries, web-based support, sample requests, and sales support activities.
  • Oversee systems and processes related to EDI, SAP, Sales Cloud, and customer service operations.
  • Monitor operational performance metrics and implement improvements to enhance efficiency and customer satisfaction.
  • Respond to customer escalations and collaborate with sales teams to support strategic accounts.

Strategic Planning & Business Partnership

  • Develop and implement short- and long-term departmental strategies and objectives.
  • Manage departmental budgets and monitor performance against established goals.
  • Partner with Product Management, Sales, Distributors, Manufacturer Representatives, and other business groups to improve service delivery and customer experience.
  • Lead customer feedback initiatives, including administration of the biennial customer survey.

Systems & Process Improvement

  • Serve as a key liaison with Information Technology teams to support system enhancements and issue resolution.
  • Maintain customer data, cross-reference databases, and Sales Cloud information to support business growth.
  • Develop reporting, dashboards, and analytical tools to support management decision-making and service improvements.

What We're Looking For

Education

  • Bachelor's degree in Business or a related field preferred.
  • Equivalent combination of education, training, and experience may be considered.

Experience

  • 5 to 7 years of experience in technical sales, customer service leadership, or a related function within the electronics industry preferred.
  • Demonstrated experience leading teams and driving operational improvements.
  • Experience managing customer-facing processes and service performance metrics.

Skills & Qualifications

  • Exceptional leadership, communication, and interpersonal skills.
  • Strong customer service orientation with a commitment to delivering outstanding customer experiences.
  • Proficiency with Microsoft Office applications, particularly Excel, Word, and PowerPoint.
  • Experience with SAP, Sales Cloud, CRM systems, or similar business applications preferred.
  • Strong analytical abilities and experience creating reports, presentations, and business insights.
  • Ability to manage multiple priorities in a fast-paced environment.

Why Join Bourns?

At Bourns, you'll join a global organization known for innovation, quality, and customer commitment. We offer the opportunity to make a meaningful impact while working alongside talented professionals in a collaborative and growth-oriented environment.

What We Offer

  • Competitive compensation and benefits package
  • Hybrid work environment
  • Professional development and career growth opportunities
  • Collaborative culture focused on innovation and customer success
  • Opportunity to lead a high-impact customer service organization

Hiring Range - $80,000 - $90,000

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