Web Content Manager Jobs in Hawaii (NOW HIRING)

Position Number: Casual

Hiring Unit: Information Technology Services / Client Service and Operations Center

Location: Manoa

Salary Range: $26.69/hour

Schedule: Monday through Friday, up to 19 hours/week

Temporary/Permanent: Temporary, not to exceed 11/30/26

1. Provide administrative, program, and general office support in the Information Technology Services Client Service and Operations Center group.
2. Assist program and project managers with project administrative tasks, including but not limited to meetings, status and project reports, and presentations.
3. Assist with collecting, processing, and providing preliminary analyses, summaries, and reporting of data used for planning, decision making, and policy purposes.
4. Create, update, and maintain communication content for the broad University community and ITS employees across various media, including the public ITS website, the ITS employee Intranet, wiki spaces, and ITS-managed knowledge bases.
5. Provide direction to student employees and create student schedules to meet operational requirements.
6. Assist with logistics, coordination, and administrative support related to onboarding and offboarding CSOC student employees.
7. Prepare and maintain documentation of operating procedures and practices.
8. Other duties as assigned

1. Possession of a baccalaureate degree in Business Administration or related and 0 year(s) of progressively responsible professional experience with responsibilities for project coordination and/or program management in a service-oriented organization; or equivalent education/training or experience.
2. Functional knowledge of principles, practices and techniques in the provision of support services and customer relationship management demonstrated by knowledge, understanding and ability to apply concepts, terminology.
3. Functional knowledge and understanding of principles, theories, federal and state laws, rules, regulations and systems associated with project coordination and/or program management.
4. Demonstrated ability to recognize problems, identify possible causes and resolve the full range of problems that may commonly occur in the area of project coordination and/or program management.
5. Demonstrated ability to understand oral and written documentation, write reports and procedures, and communicate effectively in a variety of situations.
6. Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team members and individuals.
7. Demonstrated ability to operate a personal computer, and apply word processing software and utilize common productivity applications and the Internet.
8. Demonstrated ability to multitask and meet deadlines.
9. Demonstrated ability to work with a broad range of constituents and peers.
10. Demonstrated attention to detail.
11. Experience managing communication to broad audiences across multiple media.
12. Ability to work a flexible or variable schedule as required to support project or operational activities.
13. Ability to accept and follow simple and complex instructions.

1. Additional years of experience in project coordination/management or administrative services.
2. Familiarity with software for web content management.
3. Experience working with information technology organizations.
4. Knowledge of the University of Hawaii and Information Technology Services organizational structure & services.
5. Work experience in a higher education institution.
6. Experience supervising and coordinating work efforts for employees.

To Apply:

Click on the "Apply" button on the top right corner of the screen to complete an application and attached required documents.

Note: If you have not previously applied for a position using NeoGov, you will need to create an account.

Applicants must submit the following:

1. Cover letter to the selection committee indicating interest in the position and how the minimum and desirable qualifications are met,
2. Resume,
3. The names and contact information (telephone number and email addresses) of at least three (3) professional references, and
4. Copies of educational transcripts are acceptable; however, original official transcripts will be required at time of hire. Diplomas and copies will NOT be accepted. Transcripts issued from an institution outside of the United States of America (USA) require a course-by-course analysis with an equivalency statement from an agency having membership with the National Association of Credential Evaluation Services, Inc., verifying the degree equivalency to that of an accredited institution within the USA. Expense of the evaluation shall be borne by the applicant.

Late or incomplete applications will not be considered. The application will be considered incomplete if any of the required documents/materials are not included or are unreadable.

Please redact references to social security numbers and birthdate on submitted documents.

Employment may be contingent on verification of credentials and other background information, including the completion of a criminal history check.

Inquiries: (808) 956-9098, itsadmin@hawaii.edu