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Web Content Associate Jobs in Des Moines, IA (NOW HIRING)

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Web Content Associate information

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$16

$32

$55

How much do web content associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for web content associate in Des Moines, IA is $32.62, according to ZipRecruiter salary data. Most workers in this role earn between $24.62 and $35.67 per hour, depending on experience, location, and employer.

What does a web content associate do?

A Web Content Associate is responsible for creating, editing, and publishing content on websites to ensure information is accurate, engaging, and aligned with the brand's voice. They often collaborate with marketing, design, and technical teams to update web pages, optimize content for search engines (SEO), and monitor site performance. Their work helps attract visitors, improve user experience, and support organizational goals such as lead generation or brand awareness.

What are the key skills and qualifications needed to thrive as a web content associate?

To thrive as a Web Content Associate, you need strong writing, editing, and proofreading skills, often supported by a degree in communications, journalism, or a related field. Familiarity with content management systems (CMS) like WordPress, basic HTML, SEO best practices, and image editing tools is typically required. Attention to detail, creativity, and excellent organizational skills help you produce engaging and error-free content. These abilities ensure that website content is accurate, effective, and aligns with brand standards, driving user engagement and supporting organizational goals.

How does a web content associate typically collaborate with designers and developers during website updates?

Web Content Associates often work closely with designers and developers to ensure that website content is not only accurate and engaging but also properly formatted and visually appealing. This collaboration usually involves providing content drafts, reviewing wireframes, and participating in feedback sessions to align on layout and user experience. Clear communication and an understanding of both content strategy and technical constraints are key to ensuring a smooth update process and a cohesive final product.

What is the difference between Web Content Associate vs Content Writer?

AspectWeb Content AssociateContent Writer
Primary RoleManaging, editing, and updating website content to ensure accuracy and consistencyCreating original written content for various platforms, including articles, blogs, and marketing materials
Skills & QualificationsSEO knowledge, content management systems, editing skills, basic HTMLStrong writing skills, creativity, research ability, grammar proficiency
Work EnvironmentTypically in digital marketing or corporate communications teamsOften freelance or in marketing, media, or publishing companies

While both roles involve writing and content management, Web Content Associates focus on maintaining and optimizing existing website content, whereas Content Writers primarily produce new, original content. Both roles require strong writing skills, but Web Content Associates often need technical knowledge of content management systems and SEO practices.

What are the most commonly searched types of Web Content jobs in Des Moines, IA?

The most popular types of Web Content jobs in Des Moines, IA are:

What are popular job titles related to Web Content Associate jobs in Des Moines, IA?

For Web Content Associate jobs in Des Moines, IA, the most frequently searched job titles are:

What job categories do people searching Web Content Associate jobs in Des Moines, IA look for?

The top searched job categories for Web Content Associate jobs in Des Moines, IA are:

Web Content Associate jobs near you

Virtual Team Supervisor-Commercial Support

Mediacom Communications Corporation

West Des Moines, IA • Hybrid

$40K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Key responsibilities

  • Provide virtual support to call center agents across multiple platforms including call queue and web chat.

  • Assist call center representatives with system and process questions to achieve first call resolution and handle escalated customer issues.

  • Support employee development through coaching, training, and career development activities, and approve team timecards.

Job description

Position:Virtual Team Supervisor (VTS)

Position Overview:

The Virtual Team Supervisor is part of the leadership team responsible for providing frontline support for all call center representatives to ensure we provide a concierge level of service to our customers. This position will report to the Senior Operations/Regional Manager.

Company Benefits:

Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including:

  • Monthly bonus potential!
  • Health, vision, and dental insurance!
  • Paid vacation, holidays and flex paid time off!
  • 401K with generous company match!
  • Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided!
  • Education Enrichment up to $5,000 per year for qualified employees!
  • Employee Wellness Program!

Position Responsibilities:

  • Provide agent support virtually in multiple platforms including call queue, and web chat.
  • Assist Call Center Representatives (CSRs) in production with systems and process questions to drive first call resolution.
  • Resolve customer issue by successfully handling escalated issues, speaking with customers directly, and processing of tickets.
  • Provide authorization for credits, or restricted systems changes to resolve account issues.
  • Assist Employee Development Managers (EDMs) with team member coaching, training, and career development.
  • Approve team timecards.
  • Maintain favorable relations between all departments.
  • Assist with special projects as necessary.
  • Perform all other duties as required or directed.

Position Requirements:

  • High school diploma or GED required. Associate's degree preferred.
  • Requires 3 days in office/remote 2 days.
  • Provide onsite leadership for the physical location/floor supervisor responsibilities.
  • Approximately 50% of time spent on direct floor support/escalations/and interacting with customers with remaining 50% focusing on administrative tasks including but not limited to CATS ticket/Projects/Assisting Employee Development Managers (EDMs.)
  • A minimum of 2 years customer service direct supervisory experience in cable or related field.
  • At least 2-3 years of customer service experience.
  • Working knowledge of PC Based word processing and spreadsheet programs, especially Microsoft Word/Excel.
  • Strong organizational and follow-through skills required.
  • Candidate must possess excellent written and oral skills.

Get to know us:Mediacom Communications is known by our Mediacom brands, including: Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most.

Our Awards: Mediacom is proud to have received the following recognitions: 2025 Best Managed Companies, 2024 Best Managed Companies, 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)'s 2021 Social Impact Award.

Who you are matters here: Mediacom Communications Corporation is an Equal Opportunity/Affirmative Action Employer. We are committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Mediacom Communications Corporation prohibits discrimination and harassment based on race, national origin, religion, age, color, sex, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations.

Disclaimer:The salary range for this position is $40,000 - $60,000 a year. When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses.

#LI-Hybrid

Employment Type: Full time

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