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Web Chat Sales Representative Jobs (NOW HIRING)

Dayton Freight

Customer Support Supervisor

Dayton, OH · On-site

Manage workload and performance of Customer Support Representatives and Receptionist(s) * Manage IQ ... Monitor staffing levels based on phone/email/web chat reporting and admin requirements * Maintain ...

TTEC

Concierge Sales Representative

Melbourne, FL

Concierge Sales Representative Apply now Save jobSaved job At Percepta, we bring first-class ... Intermediate computer skills such as Web Browsing, Email (including Microsoft Outlook), Chat ...

Dayton Freight

Customer Support Supervisor

Dayton, OH · On-site

Manage workload and performance of Customer Support Representatives and Receptionist(s) * Manage IQ ... Monitor staffing levels based on phone/email/web chat reporting and admin requirements * Maintain ...

TEC Accutite

Live Chat Representative

$16.50 - $22.25/hr

Live Chat Representative TEC is a vertically integrated petroleum industry engineering and ... TEC offers Web based/ Online Compliance Solutions, engineering, testing and compliance, and ...

Dayton Freight

Customer Support Supervisor

Dayton, OH · On-site

Manage workload and performance of Customer Support Representatives and Receptionist(s) * Manage IQ ... Monitor staffing levels based on phone/email/web chat reporting and admin requirements * Maintain ...

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Web Chat Sales Representative information

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How much do web chat sales representative jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for web chat sales representative in the United States is $23.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.44 per hour, depending on experience, location, and employer.

What is a web chat sales representative?

Web Chat Sales Representatives are customer service professionals who use online chat platforms to interact with potential and existing customers. Their primary responsibilities include answering questions, providing product information, assisting with purchases, and resolving issues in real-time through a chat interface. They play a crucial role in driving sales, enhancing customer satisfaction, and supporting the overall online shopping experience. These representatives need strong communication skills, product knowledge, and the ability to multitask in a fast-paced digital environment.

How does a web chat sales representative typically collaborate with other departments to close sales?

Web Chat Sales Representatives often work closely with marketing, customer support, and product teams to ensure accurate and persuasive communication with potential customers. They may relay customer feedback to product teams or coordinate with support staff to resolve technical issues that could impact sales. Effective collaboration ensures that representatives have up-to-date product information and can provide a seamless customer experience, ultimately increasing the likelihood of closing sales.

What are the key skills and qualifications needed to thrive as a web chat sales representative, and why are they important?

To thrive as a Web Chat Sales Representative, you need strong written communication, sales acumen, and customer service skills, often supported by experience in digital or online sales environments. Familiarity with CRM software, web chat platforms, and sales tracking tools is typically required. Outstanding multitasking, empathy, and problem-solving abilities help you connect with customers and close sales effectively. These skills are essential for delivering excellent online service, building customer trust, and consistently achieving sales targets in a competitive digital marketplace.

What is the difference between Web Chat Sales Representative vs Customer Service Representative?

AspectWeb Chat Sales RepresentativeCustomer Service Representative
Primary RoleEngages customers online to promote and sell products/servicesAssists customers with inquiries, issues, and support needs
Required SkillsSales techniques, product knowledge, communication skillsProblem-solving, communication, patience
Work EnvironmentOnline chat platforms, remote or office settingsCall centers, online chat, in-person
Common CertificationsSales or customer service certifications often preferredCustomer service certifications beneficial

While both roles involve online communication, Web Chat Sales Representatives focus on selling products and increasing revenue through live chat interactions. Customer Service Representatives primarily handle support and issue resolution. The roles overlap in communication skills and online work environments, but their main objectives differ: sales versus support.

What cities are hiring for Web Chat Sales Representative jobs?

Cities with the most Web Chat Sales Representative job openings:

What states have the most Web Chat Sales Representative jobs?

States with the most job openings for Web Chat Sales Representative jobs include:

What are popular job titles related to Web Chat Sales Representative jobs?

For Web Chat Sales Representative jobs, the most frequently searched job titles are:

Infographic showing various Web Chat Sales Representative job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $48,105 per year, or $23.1 per hour.

Pharmacy Call Center Representative

Syracuse, NY • On-site

SUNY Upstate Medical University
Colleges, Universities, and Professional Schools • 1 - 5K employees
Learn more about SUNY Upstate Medical Universityexternal

$15.75 - $19.75/hr

Other

Re-posted 23 days ago

SUNY Upstate Medical University rating

8.1

Company rating: 8.1 out of 10

Based on 71 frontline employees who took The Breakroom Quiz

Job description

Job Summary:

The Pharmacy Call Center Representative answers all incoming lines to the Call Center (phone, web chat, email, fax, text) for all outpatient pharmacy locations. By utilizing directories and active listening, the Representative will accurately and efficiently discern the callers needs and appropriately assist. The incumbent will utilize several information systems and will interact with all outpatient pharmacy areas. Assists callers with complaints by gathering information to send a message to the appropriate Associate Director of Pharmacy via e-mail or phone. Provide one call resolution, demonstrating excellent customer service and problem-solving skills, while assisting customers and providing general information about outpatient pharmacy programs and services. Presents a positive responsive image to all callers, be articulate, and demonstrate excellent customer service skills while building a rapport with callers from diverse cultural backgrounds. The incumbent must also maintain professional tone, spoken and written, at all times.

Minimum Qualifications:

Associate's degree and two years of relevant health care or call center experience (preferably in a pharmacy, hospital or medical call center setting) or equivalent combination of education and experience required. National Pharmacy Technician Certification within 18 months of hire required. Excellent written/oral communication, interpersonal, organizational, conflict resolution, and computer skills required. Ability to multitask.

Preferred Qualifications:

Experience with healthcare insurance prior authorization/coding and performing insurance carrier/managed care review preferred.

Work Days:

Monday - Friday between 8:00am and 6:00pm Holidays and weekends as needed based on operational need.

Message to Applicants:

Recruitment Office: Human Resources

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