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Online Chat Sales Jobs (NOW HIRING)

Ra

Online Chat Marketing

Dedham, MA · On-site

$85K - $120K/yr

Build upon chat roadmap and socialize 12-18 month strategy * Develop, refine and execute online ... of online sales and marketing tactics, online chats, customer engagement and online customer ...

ZILLION TECHNOLOGIES, INC

E-Channel Representative

Henrico, VA · On-site +1

$34K - $39K/yr

... online chat and secure email, unsecure email, and other online customer utilization. Work is varied ... Efficiently refer sales opportunities seamlessly to Sales & Service Representatives within the ...

ZILLION TECHNOLOGIES, INC

VA

$36K - $42K/yr

... online chat and secure email, unsecure email, and other online customer utilization. Work is varied ... Efficiently refer sales opportunities seamlessly to Sales & Service Representatives within the ...

ZILLION TECHNOLOGIES, INC

VA · On-site

$36K - $42K/yr

... online chat and secure email, unsecure email, and other online customer utilization. Work is varied ... Efficiently refer sales opportunities seamlessly to Sales & Service Representatives within the ...

Southwestern HR Consulting

Inside Sales

Albuquerque, NM · On-site

As an Inside Sales Representative, you will be responsible for providing customer support and ... Responsibilities: • Respond to customer inquiries via phone, email, and online chat in a friendly ...

Vernovis

Customer Support Representative

Springdale, OH · On-site

$15 - $17/hr

Inquires may be received via telephone calls delivered through call routing technology or through digital channels such as email, social media, and online chat. * Recognize sales opportunities and ...

Barr, Inc.

Associate Inside Sales Rep

Oshkosh, WI · On-site

Respond promptly and professionally to customer inquiries through phone, email, online chat, SMS ... Support the sales process from initial customer contact through order placement, ensuring accurate ...

Barr, Inc.

Associate Inside Sales Rep

Oshkosh, WI · On-site

Respond promptly and professionally to customer inquiries through phone, email, online chat, SMS ... Support the sales process from initial customer contact through order placement, ensuring accurate ...

Vernovis

Customer Service Advocate

Springdale, OH · On-site

$15 - $17/hr

Inquires may be received via telephone calls delivered through call routing technology or through digital channels such as email, social media, and online chat. * Recognize sales opportunities and ...

Guardian Alarm

Inside Sales Consultant

Toledo, OH · On-site

Source new sales opportunities through inbound lead follow-up via inbound phone calls, web leads, customer referrals, marketing leads and online Chat conversations. * Proficient understanding of ...

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Online Chat Sales information

See salary details

$44.5K

$135.3K

$400K

How much do online chat sales jobs pay per year?

As of Aug 24, 2026, the average yearly pay for online chat sales in the United States is $135,312.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,000.00 and $120,000.00 per year, depending on experience, location, and employer.

What is online chat sales?

Online Chat Sales refers to the process of selling products or services through real-time chat platforms on websites or apps. Professionals in this role engage with customers via chat, answer questions, recommend products, and help complete purchases. They play a crucial role in providing instant support, building trust, and increasing sales conversion rates. This job requires strong communication skills, product knowledge, and the ability to multitask effectively. Online Chat Sales representatives are often the first point of contact for customers shopping online.

What skills and qualifications are needed for online chat sales?

To thrive as an Online Chat Sales Representative, you need strong written communication, sales acumen, and product knowledge, often supported by a high school diploma or equivalent. Familiarity with CRM software, live chat platforms, and basic computer systems is typically required. Exceptional multitasking, problem-solving, and customer service orientation help candidates stand out in this role. These abilities are crucial for effectively engaging customers, closing sales, and providing a seamless online experience.

What are common challenges faced by online chat sales representatives, and how can they be addressed?

Online Chat Sales representatives often face challenges such as handling multiple customer conversations simultaneously, building rapport without face-to-face interaction, and accurately identifying customer needs in real time. To address these, it’s important to develop strong multitasking and written communication skills, use customer relationship management (CRM) tools efficiently, and stay knowledgeable about products or services. Many companies provide ongoing training and support, and team collaboration is encouraged to share best practices and improve performance.

What is the difference between Online Chat Sales vs Customer Service Representative?

AspectOnline Chat SalesCustomer Service Representative
Primary RoleSell products/services via online chatAssist customers with inquiries and support
Required SkillsSales techniques, product knowledge, communicationProblem-solving, communication, patience
Work EnvironmentRemote or office-based, sales-focusedCall centers, remote, or in-office support
Common CertificationsSales certifications, customer service trainingCustomer service certifications, communication skills

Online Chat Sales focuses on actively selling products or services through online chat platforms, requiring sales skills and product knowledge. Customer Service Representatives primarily assist customers with questions, troubleshooting, and support. While both roles involve communication and online work environments, their main objectives differ: one aims to generate sales, the other to provide support and resolve issues.

What cities are hiring for Online Chat Sales jobs?

Cities with the most Online Chat Sales job openings:

What are the most commonly searched types of Chat Sales jobs?

The most popular types of Chat Sales jobs are:

What states have the most Online Chat Sales jobs?

States with the most job openings for Online Chat Sales jobs include:

Online Chat Sales jobs near you
Infographic showing various Online Chat Sales job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 78% Physical, 1% Hybrid, and 21% Remote job distribution, with an average salary of $135,312 per year, or $65.1 per hour.

Online Chat Marketing

Ra

Dedham, MA • On-site

$85K - $120K/yr

Full-time

Re-posted 27 days ago

Job description

Company Description

Who are we?

 We are the 13th-largest bank in the United States and operates more than 1,200 branches and approximately 3,200 ATMs across 11 states.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Description

People in this position have been doing:

  • Manage vendor relationships
  • Build upon chat roadmap and socialize 12-18 month strategy
  • Develop, refine and execute online chat and customer engagement recommendations
  • Manage the monthly online chat transcript and metrics analysis
  • Define and build an online chat service program
  • Manage chat script maintenance and compliance
  • Socialize chat program insights and results

Your pay,

  • A base salary of $85,000 - $120,000
  • Bonus of $5,000 - $10,000
  • Relocation assistance
Qualifications

Ideally you'd have:

  • 5 - 7 Years of In-depth understanding of online sales and marketing tactics, online chats, customer engagement and online customer service tactics
  • Ability to manage multiple workstreams, build cross-functional relationships, and manage risk
  • Experience in customer experience design, web analytics, and A/B split
  • Bachelors degree,  BA in eCommerce or Web Marketing preferred, MBA is an added advantage
  • Like to travel (25%)


Additional Information

All your information will be kept confidential according to EEO guidelines.

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