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Web Chat Sales Representative Jobs (NOW HIRING)

PeerWell

Inside Sales Rep

San Francisco, CA · On-site

The Inside Sales Rep at PeerWell provides proactive motivation and information for patients ... Email follow up * Chat with applicants and answer questions via web-based chat tools * Individually ...

WebPT

Sales Development Representative I

The Sales Development Representative (SDR) is an excellent position for anyone interested in ... Monitor real time web chat on the WebPT website. * Follow up with leads via phone and email to ...

PeerWell

Inside Sales Rep

San Francisco, CA · On-site +1

The Inside Sales Rep at PeerWell provides proactive motivation and information for patients ... Email follow up * Chat with applicants and answer questions via web-based chat tools * Individually ...

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Web Chat Sales Representative information

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$11

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$42

How much do web chat sales representative jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for web chat sales representative in the United States is $23.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.44 per hour, depending on experience, location, and employer.

What is a web chat sales representative?

Web Chat Sales Representatives are customer service professionals who use online chat platforms to interact with potential and existing customers. Their primary responsibilities include answering questions, providing product information, assisting with purchases, and resolving issues in real-time through a chat interface. They play a crucial role in driving sales, enhancing customer satisfaction, and supporting the overall online shopping experience. These representatives need strong communication skills, product knowledge, and the ability to multitask in a fast-paced digital environment.

How does a web chat sales representative typically collaborate with other departments to close sales?

Web Chat Sales Representatives often work closely with marketing, customer support, and product teams to ensure accurate and persuasive communication with potential customers. They may relay customer feedback to product teams or coordinate with support staff to resolve technical issues that could impact sales. Effective collaboration ensures that representatives have up-to-date product information and can provide a seamless customer experience, ultimately increasing the likelihood of closing sales.

What are the key skills and qualifications needed to thrive as a web chat sales representative, and why are they important?

To thrive as a Web Chat Sales Representative, you need strong written communication, sales acumen, and customer service skills, often supported by experience in digital or online sales environments. Familiarity with CRM software, web chat platforms, and sales tracking tools is typically required. Outstanding multitasking, empathy, and problem-solving abilities help you connect with customers and close sales effectively. These skills are essential for delivering excellent online service, building customer trust, and consistently achieving sales targets in a competitive digital marketplace.

What is the difference between Web Chat Sales Representative vs Customer Service Representative?

AspectWeb Chat Sales RepresentativeCustomer Service Representative
Primary RoleEngages customers online to promote and sell products/servicesAssists customers with inquiries, issues, and support needs
Required SkillsSales techniques, product knowledge, communication skillsProblem-solving, communication, patience
Work EnvironmentOnline chat platforms, remote or office settingsCall centers, online chat, in-person
Common CertificationsSales or customer service certifications often preferredCustomer service certifications beneficial

While both roles involve online communication, Web Chat Sales Representatives focus on selling products and increasing revenue through live chat interactions. Customer Service Representatives primarily handle support and issue resolution. The roles overlap in communication skills and online work environments, but their main objectives differ: sales versus support.

What cities are hiring for Web Chat Sales Representative jobs?

Cities with the most Web Chat Sales Representative job openings:

What states have the most Web Chat Sales Representative jobs?

States with the most job openings for Web Chat Sales Representative jobs include:

What are popular job titles related to Web Chat Sales Representative jobs?

For Web Chat Sales Representative jobs, the most frequently searched job titles are:

Infographic showing various Web Chat Sales Representative job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $48,105 per year, or $23.1 per hour.

Chat Support Sales Representative (In-Center)

Miami, FL

AT&T
See more jobs at AT&Texternal

$20.16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

AT&T rating

7.4

Company rating: 7.4 out of 10

Based on 736 frontline employees who took The Breakroom Quiz

Job description

This position reports to our 600 NW 79thAve, Miami, FL 33126 location. If selected, you must be able to report to this work location.

Pay Transparency:

Along with paid training, our Customer Support Chat Specialists earn $20.16 per hour and up to $1000/month in additional commission if all sales goals are met. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

How You'll Make an Impact:

As a Customer Support Chat Specialist, you will assist customers through digital channels, including online chat and social media, addressing questions and concerns in sales, service, retention, billing, credit and collections, and tech support. You'll be on the frontline providing solutions virtually to customers to enhance their service experience, drive satisfaction, and foster loyalty.

What Your Day-to-Day Will Look Like:

Handle customer interactions via digital channels, including online chat and social media, in a fast paced environment.

Accurately resolve issues related to service, billing, payments, and collections.

Explain bills and product features clearly.

Troubleshoot basic problems and seek higher support if needed.

Build customer confidence and loyalty by resolving issues.

Support various customer inquiries, including technical issues.

Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime.

What we are looking for:

Unwavering Customer Focus

Strong Work Ethic

Adaptability

Problem-Solving Skills

Attention to Details

Joining our team comes with amazing perks and benefits:

Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and

fiber where available) and AT&T home phone

Tuition reimbursement program

Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) after 6 months and 2

weeks after the first year. There are at least 6 company-designated holidays, and additional PTO is

provided based on the bargaining group to which you are hired.

Paid Parental Leave

Medical/Dental/Vision coverage

401(k) plan

Additional sick leave beyond what state and local law require may be available but is unprotected

Adoption Reimbursement

Disability Benefits (short term and long term)

Life and Accidental Death Insurance

Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

Employee Assistance Programs (EAP)

Extensive employee wellness programs

If you are considering jobs like Chat Representative, Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit!

Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions. If you're ready to take the lead as the voice of AT&T, we'd love to hear from you!

Your future is calling.

Apply today!

Weekly Hours:

40

Time Type:

Regular

Location:

Miami, Florida

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here.

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