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Web Application Support Specialist Jobs (NOW HIRING)

Trimble

Application Support Specialist

Lake Oswego, OR · On-site

$19.62 - $24.52/hr

Application Support Specialist Ready to elevate your tech career while helping power the construction industry's digital evolution? As an Application Support Specialist with Trimble Viewpoint, you ...

System One

Application Support Specialist

Tulsa, OK · Remote

$50K - $60K/yr

Application Support Specialist Location: Tulsa, OK Type: Direct Hire Compensation: $50,000.00 - $60 ... Perform basic to advanced web development with SharePoint, including maintenance and updates of ...

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How much do web application support specialist jobs pay per year?

As of Sep 11, 2026, the average yearly pay for web application support specialist in the United States is $71,948.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $85,000.00 per year, depending on experience, location, and employer.

What is a web application support specialist?

Web Application Support Specialists are IT professionals responsible for maintaining, troubleshooting, and supporting web-based applications used by organizations or clients. They handle user inquiries, resolve technical issues, and ensure that web applications run smoothly and efficiently. Their tasks often include monitoring application performance, applying updates or patches, and collaborating with developers to fix bugs or implement improvements. Good communication and problem-solving skills are essential in this role, as they often serve as the link between end users and technical teams.

What are the key skills and qualifications needed to thrive as a web application support specialist, and why are they important?

To thrive as a Web Application Support Specialist, you need a solid understanding of web technologies, troubleshooting methodologies, and typically a degree in computer science or related field. Familiarity with ticketing systems, web servers, databases, and common programming languages (such as JavaScript, SQL, or Python) is highly valuable. Strong problem-solving abilities, effective communication, and customer service orientation are crucial soft skills in this role. These skills ensure quick resolution of technical issues, maintain user satisfaction, and support the seamless operation of web applications.

What is the difference between Web Application Support Specialist vs Software Support Technician?

AspectWeb Application Support SpecialistSoftware Support Technician
CredentialsIT certifications, knowledge of web technologiesIT certifications, software troubleshooting skills
Work EnvironmentSupport for web-based applications, often in tech or e-commerce companiesSupport for various software products, in tech or enterprise settings
Industry UsageWeb development, online services, SaaS companiesSoftware vendors, IT service providers
Search/Comparison IntentUnderstanding roles related to web app supportComparing support roles for software products

The Web Application Support Specialist primarily focuses on supporting web-based applications, troubleshooting web-specific issues, and working within online service environments. In contrast, the Software Support Technician handles a broader range of software products, often including desktop and enterprise applications. Both roles require technical certifications and customer support skills but differ mainly in their focus on web versus software support.

What cities are hiring for Web Application Support Specialist jobs?

Cities with the most Web Application Support Specialist job openings:

What states have the most Web Application Support Specialist jobs?

States with the most job openings for Web Application Support Specialist jobs include:

What are popular job titles related to Web Application Support Specialist jobs?

For Web Application Support Specialist jobs, the most frequently searched job titles are:

Web / Application Support Specialist- Philadelphia- (P/T Position)

Boiling Springs, PA • On-site

BVA Bear's IT Solutions
See more jobs at BVA Bear's IT Solutionsexternal

Part-time

Medical

Re-posted 6 days ago

Job description

Benefits:
  • Health insurance

BVA Bear’s IT Solutions is seeking a Web / Application Support Specialist. This is for a part‑time (20 hrs a week) position primarily supporting City of Philadelphia facilities onsite. Candidates must reside within a reasonable commuting distance of Philadelphia. Limited remote work may be available as appropriate.   This is a part‑time position, expected to work approximately 20 hours per week. Hours will be scheduled within the City’s standard business hours (8:00 a.m. to 6:00 p.m. Eastern Time, Monday through Friday), excluding City holidays. Some flexibility may be required to support City Council meetings, hearings, or transition activities. 
Primary On-site Location 
Philadelphia City Hall 
1400 John F. Kennedy Boulevard 
Philadelphia, PA 19107 
The Web / Application Support Specialist is responsible for maintaining and supporting Philadelphia City Council’s public facing websites and internal web applications, ensuring system stability, accessibility compliance, and alignment with City digital standards. 
This position requires strong attention to detail, experience with web application support, and knowledge of accessibility and documentation requirements. 
Key Responsibilities:
  • Maintain and support the PHL Council and PHL Veterans websites and Council web applications. 
  • Perform content updates, bug fixes, and enhancements in coordination with City teams. 
  • Ensure compliance with WCAG 2.1 AA accessibility standards. 
  • Assist with controlled releases, testing, and deployment coordination. 
  • Maintain technical documentation, application configurations, and change records. 
  • Coordinate with creative, technical, and City stakeholders to support updates and improvements. 

Required Qualifications:
 
  • Minimum 5 years of web or application support experience. 
  • Demonstrated experience supporting accessibility compliance. 
  • Strong documentation and coordination skills. 

 Preferred Qualifications: 
  • Experience supporting government or public sector digital platforms. 

U.S. Citizenship Requirement:
This position is restricted to U.S. citizens only in accordance with federal contract requirements. Applicants must provide proof of U.S. citizenship (such as a U.S. passport, birth certificate, or Certificate of Naturalization) prior to employment. Non-citizens, including lawful permanent residents (Green Card holders), are not eligible for this role.

Equal Employment Opportunity: 
BVA Bears IT Solutions is committed to providing equal employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, genetic information, military/veteran status, or any other characteristic protected by law. 
​

Flexible work from home options available.