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Web Application Support Engineer Jobs (NOW HIRING)

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Web Application Support Engineer information

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How much do web application support engineer jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for web application support engineer in the United States is $48.53, according to ZipRecruiter salary data. Most workers in this role earn between $38.70 and $56.73 per hour, depending on experience, location, and employer.

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Infographic showing various Web Application Support Engineer job openings in the United States as of September 2026, with employment types broken down into 100% Contract. Highlights an 100% In-person job distribution, with an average salary of $100,951 per year, or $48.5 per hour.

Web application support

Milwaukee, WI • On-site

krg technology inc
IT Services • 201 - 500 employees
Learn more about krg technology incexternal

Contractor

Re-posted 26 days ago

Key responsibilities

  • Support, monitor, troubleshoot, and optimize the performance of web applications and systems.

  • Take ownership of technical issues, coordinate changes affecting production, and communicate with relevant resources.

  • Support development teams by setting up environments, supporting testing and deployment, and addressing production issues.

Job description

Company Description

KRG technologies is a staffing firm located in Valencia,CA

Job Description

Hi Professional,

This is Ashwin from KRG Technologies. We are looking for Web application support- Milwaukee, WI. Kindly forward me your resume, Expected pay rate and contact details for further process. You can forward this opportunity to your friends or colleagues; so that we can help someone who may be desperately looking for opportunities. I sincerely appreciate your time.

Position : Web application support

Location: Milwaukee, WI.

Duration : Contract

JOB DESCRIPTION:

For Web application support:

Primary Goal: Responsible for the support, maintenance, monitoring, troubleshooting, coordination, and performance optimization of applications and systems.

Responsibilities:

  • Take ownership of technical issues raised through troubleshooting, resolution, and verification.
  • Take ownership of all changes affecting production. Coordinate, communicate, and escalate issues to involve and inform all necessary resources.
  • Help to remove impediments from dev team to keep sprints on track.
  • Support development teams by setting up and maintaining all environments and automation to support the testing and deployment of releases.
  • Responsible for all public-facing technology from the server through the application all the way to and on the end users' device.
  • Monitor and ensure proper performance of applications.
  • Troubleshoot and replicate production issues to fix or assign to developers to address.
  • Bridge any gaps between product owners in Digital Technology & PubTech (or other stakeholders) and development teams and/or 3rd party vendors.
  • Utilize tools like Chrome Developer Tools for analyzing performance and debugging front-end web applications.
  • Be resourceful in problem-solving complex issues related to performance, authentication, connectivity, compatibility, etc.
  • Take ownership of all changes affecting production.
  • Partner with QA to perform, stress, performance, and integration testing.
  • Report progress and status of assigned tasks to project teams and managers.
  • Provide on-call support. Acknowledge within 15 minutes and address quickly to minimize any downtime for all Priority 1 alerts 24/7/365.
  • When implementing new solutions review design/details/approach/tools with Ryan and team prior to implementing.
  • Strive to be experts with all technologies we work with like CloudFlare CDN, SSL, load balancers, Rigor, Pingdom, OpsGenie, JIRA, AWS, Azure, 45air, etc.
  • Take lead on performing Root Cause Analysis for production issues.
  • Try to look for patterns and stop recurring issues by looking to automatically resolve or eliminate/retire process/system (the source of the problem).
  • Work together as a team to distribute the work to balance multiple priorities and deadlines.

Soft skills:

  • Sense of urgency - able to work quickly and accurately under pressure
  • Multi-tasking - able to work on multiple issues, tickets, and analysis throughout the day
  • Leadership: not only at the management level, but at the individual level - having the confidence and resilience to take risks - be self-empowered
  • Communication: understand and express ideas / solutions in a comprehensive and practical format - knowledge-sharing
  • Proactive - anticipate needs and possible issues to plan, prepare, and communicate accordingly
  • User Focus: an absolute focus on the user (internal or external) experience
  • Improvisation: the ability to think across disciplines and existing boundaries (technologies / business / geographies)
  • Experience working in teams employing Agile and/or Lean methodologies with the ability to prioritize across multiple tasks/stories/sprints
  • Strong time management skills with a history of meeting commitments.


Additional Information

All your information will be kept confidential according to EEO guidelines.

KRG Technologies logo

About KRG Technologies

Sourced by ZipRecruiter

KRG Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want. By leveraging for its clients its technological edge and right-sourcing advantage, KRG in a short period of time has grown to become one of the most trusted strategic technology partners. Treating every client as the top priority, we customize our solutions and services to align with the unique needs of each client. Headquartered in Valencia, California, KRG employs a unique global delivery platform to minister its offerings spanning from application development and maintenance to business process reengineering. With years of hands-on domain experience and international presence, we offer state-of-the-art solutions backed by our follow-the-sun service model in the most cost effective manner. We value our clientele for the trust reposed in us and our clientele admire us for our personalized approach and deep commitment to their success. Our biggest strength lies in technical expertise of our team and individual competency of our employees, which enables us to be the most befitting solution provider.

Industry

It services

Company size

201 - 500 Employees

Headquarters location

Valencia, CA, US

Year founded

2003

Social media

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