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Watch Desk Operator Jobs (NOW HIRING)

SGI Global

CBRN Watch Officer

Washington, DC

The Watch Officer shall be responsible for all duties related to the FEMA CBRN Watch desk. * The ... operating procedures. * The Watch Officer shall monitor and review 24/7/365 all levels of ...

SGI Global, LLC

CBRN Watch Officer

Washington, DC · On-site

$85K - $95K/yr

The Watch Officer shall be responsible for all duties related to the FEMA CBRN Watch desk. * The ... operating procedures. * The Watch Officer shall monitor and review 24/7/365 all levels of ...

SGI Global, LLC

CBRN Watch Officer

Washington, DC · On-site

$85K - $95K/yr

... Watch desk. The Watch Officers will receive information; perform analysis of the data and draft ... standard operating procedures.The Watch Officer shall monitor and review 24/7/365 all levels of ...

Aep

All Hazard Intel Analyst Sr

Austin, TX · On-site

$98K - $128K/yr

... operating picture updates, and leadership briefing inputs. The Senior Analyst works with security ... Leads selected ECC Watch Desk activities, monitoring tasks, situational awareness updates, and ...

Aep

All Hazard Intel Analyst Sr

Columbus, OH · On-site

$98K - $128K/yr

... operating picture updates, and leadership briefing inputs. The Senior Analyst works with security ... Leads selected ECC Watch Desk activities, monitoring tasks, situational awareness updates, and ...

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How much do watch desk operator jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for watch desk operator in the United States is $20.70, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $27.64 per hour, depending on experience, location, and employer.

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Infographic showing various Watch Desk Operator job openings in the United States as of September 2026, with employment types broken down into 76% Full Time, and 24% Part Time. Highlights an 100% In-person job distribution, with an average salary of $43,050 per year, or $20.7 per hour.

Watch Officer/Systems Administrator

Annapolis, MD • On-site

Peterson Technologies
IT Services • 51 - 200 employees
Learn more about Peterson Technologiesexternal

$120K - $150K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted 24 days ago

Key responsibilities

  • Support the current infrastructure by checking for system vulnerabilities and managing Data flow / Watch desk projects.

  • Provide request management support, including account creation, removal, transfer, grouping, password management, storage allocation, recovery, backup, and restoration.

  • Install, troubleshoot, maintain, and configure Windows operating systems and network components, and document technical issues and procedures.

Job description

POSITION SUMMARY:
System Administrator / Watch Desk position that provides support for a dynamic operational environment while maintaining the capability to interact with multiple levels of the Agencies organizations. The following roll will be responsible for supporting the current infrastructure by checking for system vulnerabilities and managing various Data flow / Watch desk projects. This position is also responsible for providing request management support, which can include but is not limited to, account creation, removal, transfer, grouping, password management, as well as storage allocation, locality, recovery, backup, and restoration, etc. Responsibilities also include support for Windows operating systems. Including installing and loading operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. This position will also need to provide detailed documentation.
For the required and desired qualifications, include what position the candidate acquired the said experience and one (1) example of what they did to gain that experience.
REQUIRED QUALIFICATIONS:
a) Bachelor's Degree in a technical field. Five (5) additional years' experience in a Systems Administrative or Watch Desk position can be substituted for a bachelor's degree
b) Minimum 3 years' experience as a Systems Administrator or Watch Desk Analyst
c) Minimum 2 years' experience with Microsoft Windows operating systems administration and industry best practices.
d) Minimum 1 years' experience providing Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
e) Past proven ability and willingness to work under the technical direction of senior staff.
f) Experience performing under various levels of urgency and ability to meet deadlines.
g) Experience communicating and documenting technical issues, risks, and approaches to direct reports, peers, superiors, and clients
h) Experience providing support for the escalation and communication of status to agency management and internal customers
i) Experience gathering requirements based on feedback and feature requests of users.
Requirements:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance with polygraph is required.
DESIRED QUALIFICATIONS:
Previous Watch Desk Support experience
Information Assurance Technical (IAT) Certification
Salary range = $120,000 - $150,000, depending on education, certification and experience.
Peterson Technologies provides for an excellent benefit package to include generous PTO, healthcare, STD, LTD, Life Insurance, 401k contribution and Tuition and Training reimbursement.
Salary range depending on experience
Peterson Technologies will provide reasonable accommodations to applicants who are unable to utilize our online application system due to a disability.
Please send your request to HR at [email protected] or call.
Peterson Technologies is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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