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Warehouse Technical Support Jobs (NOW HIRING)

OVERVIEW The Manager of Warehouse Technical Support is responsible for leading and developing a team of Warehouse Support Associates who provide technical support for all technology used in warehouse ...

OVERVIEW The Manager of Warehouse Technical Support is responsible for leading and developing a team of Warehouse Support Associates who provide technical support for all technology used in warehouse ...

As a Data Warehouse Technical Architect with deep site reliability engineering (SRE) experience ... Support hiring processes and technical assessments for engineering candidates Collaboration ...

Data Warehouse Developer

Madison, WI · On-site

$49.75 - $68/hr

The client is looking for a Data Warehouse Developer III Top Skills & Years of Experience: • ... support enterprise reporting application. • Responsible for writing the technical Bl solution ...

Technical Support Technician

Iselin, NJ · On-site

$38.10K - $47.70K/yr

Technical Support Technician WHO WE ARE: Celerant Technology Corporation is a leading provider of ... warehouse, distribution, allocation, e-commerce, sales back office, advanced reporting and more. We ...

Sigma is a rapidly growing company seeking a Technical Support Engineer to join their award-winning ... Company : Sigma is the AI apps and analytics platform connected to the cloud data warehouse.

... warehouse automation for increased efficiency, speed and flexibility. What we need Symbotic is ... The Technical Support Engineer is responsible for executing structured technical troubleshooting ...

As a Technical Support Specialist, your key area of responsibility will be troubleshooting and ... warehouses such as Google BigQuery highly valued • Technical competence using Google Suite for ...

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As a Technical Support Specialist, your key area of responsibility will be troubleshooting and ... warehouses such as Google BigQuery highly valued Technical competence using Google Suite for ...

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Warehouse Technical Support information

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$14

$26

$44

How much do warehouse technical support jobs pay per hour?

As of May 29, 2026, the average hourly pay for warehouse technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Warehouse Technical Support, and why are they important?

To thrive as a Warehouse Technical Support, you need a solid understanding of warehouse operations, troubleshooting skills, and often a background in information technology or logistics. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory software is typically required, along with certifications like CompTIA A+ being advantageous. Excellent problem-solving abilities, communication skills, and the capacity to work under pressure distinguish top performers in this role. These skills ensure efficient resolution of technical issues, minimize downtime, and maintain seamless warehouse operations.

How does a Warehouse Technical Support specialist typically collaborate with warehouse operations and IT teams?

Warehouse Technical Support specialists serve as a vital link between warehouse operations staff and IT departments. On a daily basis, they troubleshoot technical issues with warehouse management systems, scanners, and other automated tools, ensuring minimal disruption to workflow. Collaboration often involves providing real-time support to warehouse staff, liaising with IT for escalated issues, and participating in system upgrades or process improvements. This role requires clear communication and a proactive approach to problem-solving in a fast-paced, team-oriented environment.

What is a Warehouse Technical Support specialist?

A Warehouse Technical Support specialist is a professional who provides technical assistance and troubleshooting for hardware, software, and automated systems used in warehouse operations. Their responsibilities often include maintaining inventory management systems, supporting barcode scanners, resolving connectivity issues, and assisting staff with technical problems. They play a critical role in ensuring that warehouse technology runs smoothly, minimizing downtime and improving productivity. This job may also involve training staff on new technologies and collaborating with IT departments to implement upgrades or new solutions.

What does a warehouse technician do?

A warehouse technician is responsible for managing inventory, operating equipment such as forklifts, and ensuring the proper storage and handling of goods. They may also perform routine maintenance, assist with shipping and receiving, and use warehouse management systems to track products. Strong attention to detail and safety awareness are essential in this role.

What is the difference between Warehouse Technical Support vs Warehouse Associate?

AspectWarehouse Technical SupportWarehouse Associate
CredentialsTechnical certifications, troubleshooting skillsHigh school diploma or equivalent
Work EnvironmentTechnical support areas, equipment roomsWarehouse floor, storage areas
Employer & Industry UsageLogistics companies, warehouses with technical systemsDistribution centers, retail warehouses
Job FocusMaintaining equipment, resolving technical issuesPicking, packing, inventory management

Warehouse Technical Support roles focus on maintaining and troubleshooting warehouse equipment and technical systems, requiring specialized certifications. In contrast, Warehouse Associates handle physical tasks like inventory and order fulfillment. Both roles are essential in warehouse operations but differ in technical requirements and daily responsibilities.

What cities are hiring for Warehouse Technical Support jobs? Cities with the most Warehouse Technical Support job openings:
What states have the most Warehouse Technical Support jobs? States with the most job openings for Warehouse Technical Support jobs include:
Infographic showing various Warehouse Technical Support job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $54,179 per year, or $26 per hour.

Manager, Warehouse Technical Support

ALO

Las Vegas, NV

$100K - $150K/yr

Other

PTO

Posted 17 days ago


Job description

OVERVIEW 

The Manager of Warehouse Technical Support is responsible for leading and developing a team of Warehouse Support Associates who provide technical support for all technology used in warehouse operations. This role ensures the reliability, performance, and continuous improvement of warehouse systems, devices, and automation that enable daily production, inventory movement, picking, packing, shipping, and receiving activities. 

The Manager serves as the primary point of accountability for warehouse technology support, partnering closely with Operations, IT, Engineering, and third-party vendors to maintain a stable, efficient, and technology-enabled warehouse environment. 

RESPONSIBILITIES 

Team Leadership & Management 

  • Manage, coach, and develop a team of Warehouse Support Associates, including hiring, onboarding, training, performance management, and scheduling 
  • Establish clear expectations, workflows, and service-level standards for warehouse technical support 
  • Foster a culture of accountability, collaboration, and continuous improvement 
  • Ensure appropriate coverage for on-site and remote support across shifts, weekends, and peak periods 

Warehouse Technology Support Oversight 

  • Oversee day-to-day technical support for warehouse devices, systems, and infrastructure, including: 
  • Handheld scanners, tablets, workstations, printers, and mobile devices 
  • Warehouse Management Systems (WMS) and related applications 
  • Conveyors, sortation systems, and warehouse automation tools 
  • Network connectivity and basic hardware/software troubleshooting 
  • Ensure rapid triage, escalation, and resolution of issues that could impact production or safety 
  • Monitor system health, recurring issues, and root causes to prevent downtime 

Operations & Cross-Functional Partnership 

  • Partner with Warehouse Operations leadership to align technology support with operational priorities and peak demands 
  • Collaborate with Corporate IT, Engineering, and vendors on system upgrades, rollouts, maintenance, and issue resolution 
  • Act as the warehouse point of contact for technology incidents, planned changes, and improvement initiatives 

QUALIFICATIONS 

Required 

  • 5+ years of experience in warehouse operations support, IT support, or technical operations, with at least 2 years in a leadership or supervisory role 
  • Hands-on experience supporting warehouse technology, automation, or distribution center systems 
  • Strong troubleshooting skills across hardware, software, and basic networking 
  • Proven ability to manage and develop hourly or technical support teams in a fast-paced environment 
  • Experience with equipment and asset tracking 
  • Excellent communication and stakeholder management skills 

Preferred 

  • Experience in retail, e-commerce, or high-volume distribution environments 
  • Familiarity with WMS platforms, RF systems, conveyor systems, and warehouse automation 
  • Experience with ticketing systems, incident management, and performance metrics 
  • Project management experience supporting system implementations or upgrades 
  • Experience with MDM tools 
  • Experience with managing multiple warehouses 

The base salary range for this position is $100,000 - $150,000 per year which represents the current range for the base salary for this exempt position. Please note that actual salaries will vary based on factors including but not limited to location, experience, and performance. As such, on occasion and when applicable, there is the possibility that the final, agreed-upon base salary may be outside of the upper end of the range. Please also note the range listed is just one component of the company's total rewards package for exempt employees. Other rewards may include performance bonuses, long term incentives, a PTO policy, and many other progressive benefits.