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Walmart Secret Shopper Jobs (NOW HIRING)

Walmart Secret Shopper information

See salary details

$9

$17

$28

How much do walmart secret shopper jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for walmart secret shopper in the United States is $17.85, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $18.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Walmart Secret Shopper, and why are they important?

To thrive as a Walmart Secret Shopper, you need strong observational skills, attention to detail, and the ability to follow specific instructions, often with no formal qualifications required. Familiarity with online reporting tools or secret shopper apps is common, and some agencies may require completion of basic shopper certification. Reliability, discretion, and effective written communication are standout soft skills in this role. These skills ensure accurate, objective feedback that helps Walmart improve customer experience and store operations.

What are some typical challenges faced by Walmart Secret Shoppers during their assignments?

Walmart Secret Shoppers often encounter challenges such as maintaining anonymity while gathering detailed observations, adapting to different store layouts, and accurately recalling or recording information about their shopping experience. Time management is also important, as assignments may need to be completed within specific timeframes. To succeed, secret shoppers must be observant, discreet, and able to provide thorough, objective feedback that helps Walmart improve its customer service and store operations.

What is the difference between Walmart Secret Shopper vs Walmart Product Tester?

AspectWalmart Secret ShopperWalmart Product Tester
Primary RoleEvaluate customer service and store experienceTest and review products for quality and usability
Work EnvironmentRetail stores, in-person visitsHome-based or online testing environments
Required CredentialsNo formal credentials, but good observational skillsVary by program, often no formal credentials needed
Employer & Industry UsageWalmart, retail industryWalmart, consumer product testing industry

Walmart Secret Shoppers focus on evaluating the shopping experience and customer service in stores, while Walmart Product Testers primarily test and review products, often from home. Both roles involve assessing quality but differ in environment and responsibilities.

What are Walmart Secret Shoppers?

Walmart Secret Shoppers, also known as mystery shoppers, are individuals hired to visit Walmart stores and evaluate the quality of customer service, store cleanliness, product availability, and overall shopping experience. They pose as regular customers and provide detailed feedback to help Walmart improve its operations and customer satisfaction. Secret shoppers are typically given specific assignments and must submit reports based on their observations. These evaluations are used by Walmart to identify strengths and areas for improvement within their stores.
More about Walmart Secret Shopper jobs
What cities are hiring for Walmart Secret Shopper jobs? Cities with the most Walmart Secret Shopper job openings:
What states have the most Walmart Secret Shopper jobs? States with the most job openings for Walmart Secret Shopper jobs include:
What job categories do people searching Walmart Secret Shopper jobs look for? The top searched job categories for Walmart Secret Shopper jobs are:
Senior Director, Paid Media & Integrated Communications

Senior Director, Paid Media & Integrated Communications

Edgewell Personal Care

Manhattan, NY • On-site

Other

Medical, Dental, Vision, Life, Retirement

Posted 5 days ago


Edgewell Personal Care rating

8.2

Company rating: 8.2 out of 10

Based on 24 frontline employees who took The Breakroom Quiz


Job description

Edgewell is a global team of over 6,000 visionaries, doers and makers. Our secret is people, and we have an inspiring and collaborative global force of them. Our portfolio of over 25 brands touches lives in more than 50 countries by making useful things joyful. Together, we reimagine good mornings and endless summers, strive for more sustainable ways to beautify and bond, and do it all with not only confidence but determination.

Position Summary

Reporting to the Chief Marketing Officer (CMO), this role is responsible for setting the vision and leading Edgewell's approach to paid media and integrated communications.

As a key leader in the company's broader marketing transformation, this individual will oversee paid media strategy, planning, investment, and performance across the portfolio of brands. They will also lead the media agency partnership and define the operating model to ensure consistent, effective execution across brands. They will partner closely with earned and owned media leaders to deliver a cohesive, integrated go-to-market approach that drives brand growth, consumer engagement, and business results.

This is a highly visible, enterprise leadership role with impact and long-term business growth.


Key Responsibilities:

1. Paid Media Strategy & Planning

  • Develop and execute full funnel paid media strategies across brand, retail, social, search, and DTC channels.
  • Translate brand and business priorities into integrated media plans that balance brand building and conversion.
  • Define channel roles and ensure alignment across traditional and digital platforms.

2. Media Investment & Performance

  • Lead paid media investment strategy across multiple brands and product categories, including allocation, prioritization, and optimization.
  • Manage multi-million-dollar media budgets, ensuring investment drives both brand equity and commercial outcomes.
  • Drive data-driven planning and in-market optimization, leveraging RMNs, syndicated data, and performance analytics.
  • Partner with Insights & Analytics to establish measurement frameworks that connect media performance to sales and brand health.

3. Media Agency Management

  • Lead the media agency partnership, ensuring alignment on priorities, execution, and deliverables.
  • Define and evolve the agency operating model, establishing clear roles, responsibilities, and ways of working across internal teams and agency partners.
  • Ensure consistent execution standards and best practices across brands and campaigns.

4. Integrated Communications

  • Partner closely with earned and owned media leaders to ensure paid media is fully integrated into go-to-market plans.
  • Align media strategy with PR, social, influencer, and content strategies to maximize reach and impact.
  • Drive coordination across Brand, I&A, eStudios, and agency teams to deliver one integrated plan.

5. Innovation & Capability Building

  • Champion media innovation, testing emerging platforms, evolving audience strategies, and new capabilities across the media landscape.
  • Stay ahead of consumer behavior shifts and translate insights into actionable strategies.
  • Build scalable frameworks, playbooks, and best practices to strengthen paid media capabilities across the organization.

6. Team Leadership & Development

  • Lead, coach, and develop a high-performing media team.
  • Foster a culture of collaboration, accountability, and continuous improvement.

Required Competencies:

  • Strategic Integration: Ability to connect media plans to CPG business objectives, retail cycles, and consumer behavior.
  • Commercial Acumen: Deep understanding of how media drives both brand equity and in-store/online sales in a highly competitive, price-sensitive market.
  • Data Fluency: Experience with CPG-specific measurement tools and platforms (e.g.,Circana, retailer POS data, MMM, iROAS).
  • Cross-Functional Leadership: Skilled in navigating matrixed organizations and aligning multiple stakeholders-from marketing to sales to retail partners.
  • Agility & Foresight: Quick to respond to shifts in market trends, media technology, and consumer preferences.
  • People Leadership: Strong ability to inspire, motivate, and guide teams through change and complexity. Skilled in talent development, performance management, and building inclusive, high-trust environments where individuals thrive and teams succeed.

Required Skills and Experience:

  • Bachelor's degree in Marketing, Advertising, Communications, or related field
  • 15+ years of media leadership experience in the CPG industry or adjacent verticals.
  • Demonstrated success in managing large-scale, multi-channel media campaigns across brand, shopper, and retail media ecosystems.
  • Deep understanding of CPG marketing calendars, innovation launches, and retailer-specific media activations.
  • Well versed in analytics platforms such as Google Analytics, Circana, LiveRamp, DSPs, and RMNs such as Amazon, Walmart Connect, Kroger, etc.
  • Strong track record in agency/vendor management, budget stewardship, and delivering ROI.

Working Relationships and Environment

  • Reports to Chief Marketing Officer
  • Partners closely with cross-functional teams, including Brand, Sales, Finance, and Insights.

The salary range for this position is $192,000-$288,000. 

Compensation for this position varies based on a range of equal opportunity factors, including but not limited to role scope, level of experience, relevant skills, education and credentials, external and internal benchmarks for equivalent roles and experience, business sector, and geographic location. Compensation decisions are based on the specific facts and circumstances of each case. In addition to base salary, the total rewards package may also include, for eligible roles, bonus, and long-term Incentive. Edgewell offers competitive employee benefits, including medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Your Talent Acquisition Partner can provide additional details regarding total rewards offerings and the applicable salary range for the relevant location(s) during the hiring process.

#LI-LC1

Edgewell is an equal opportunity employer. We do all we can to create a collaborative and diverse global team, where good ideas can thrive, and our colleagues can learn and lead. We prohibit discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any legally protected status in accordance with applicable federal, state and local laws. We listen deeply and speak directly to create an environment that's open to difference. We aim to bring joy to not only the products we create and the people we serve, but our colleagues across the globe too.

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