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Walmart Secret Shopper Jobs (NOW HIRING)

Walmart Secret Shopper information

See salary details

$9

$17

$28

How much do walmart secret shopper jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for walmart secret shopper in the United States is $17.85, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $18.27 per hour, depending on experience, location, and employer.

How to get hired for mystery shopping?

To get hired as a Walmart secret shopper, you should sign up with reputable mystery shopping companies that contract with retailers, complete their application process, and pass any required background checks. Having good observational skills, attention to detail, and the ability to follow specific instructions are important. Some companies may also require you to complete training or provide reports on your shopping experiences.

What are the key skills and qualifications needed to thrive as a Walmart Secret Shopper, and why are they important?

To thrive as a Walmart Secret Shopper, you need strong observational skills, attention to detail, and the ability to follow specific instructions, often with no formal qualifications required. Familiarity with online reporting tools or secret shopper apps is common, and some agencies may require completion of basic shopper certification. Reliability, discretion, and effective written communication are standout soft skills in this role. These skills ensure accurate, objective feedback that helps Walmart improve customer experience and store operations.

Does Walmart hire secret shoppers?

Walmart does not typically hire secret shoppers directly. Instead, third-party market research companies often employ secret shoppers to evaluate Walmart stores and services. These positions usually require completing training and following specific evaluation protocols.

How much does a secret shopper make at Walmart?

Walmart secret shoppers typically earn between $10 and $25 per hour, depending on the assignment and location. Compensation can vary based on the complexity of the task and the company conducting the secret shopping, with some programs offering flat fees or bonuses for detailed reports.

How do I become a Walmart shopper?

To become a Walmart secret shopper, you typically need to apply through third-party mystery shopping companies that partner with Walmart. These companies often require you to complete an application, pass a background check, and have good observational and communication skills. Once approved, you will receive assignments to visit Walmart stores, evaluate customer service, and report your findings online or via surveys.

What are some typical challenges faced by Walmart Secret Shoppers during their assignments?

Walmart Secret Shoppers often encounter challenges such as maintaining anonymity while gathering detailed observations, adapting to different store layouts, and accurately recalling or recording information about their shopping experience. Time management is also important, as assignments may need to be completed within specific timeframes. To succeed, secret shoppers must be observant, discreet, and able to provide thorough, objective feedback that helps Walmart improve its customer service and store operations.

What is the difference between Walmart Secret Shopper vs Walmart Product Tester?

AspectWalmart Secret ShopperWalmart Product Tester
Primary RoleEvaluate customer service and store experienceTest and review products for quality and usability
Work EnvironmentRetail stores, in-person visitsHome-based or online testing environments
Required CredentialsNo formal credentials, but good observational skillsVary by program, often no formal credentials needed
Employer & Industry UsageWalmart, retail industryWalmart, consumer product testing industry

Walmart Secret Shoppers focus on evaluating the shopping experience and customer service in stores, while Walmart Product Testers primarily test and review products, often from home. Both roles involve assessing quality but differ in environment and responsibilities.

What are Walmart Secret Shoppers?

Walmart Secret Shoppers, also known as mystery shoppers, are individuals hired to visit Walmart stores and evaluate the quality of customer service, store cleanliness, product availability, and overall shopping experience. They pose as regular customers and provide detailed feedback to help Walmart improve its operations and customer satisfaction. Secret shoppers are typically given specific assignments and must submit reports based on their observations. These evaluations are used by Walmart to identify strengths and areas for improvement within their stores.
More about Walmart Secret Shopper jobs
What cities are hiring for Walmart Secret Shopper jobs? Cities with the most Walmart Secret Shopper job openings:
What states have the most Walmart Secret Shopper jobs? States with the most job openings for Walmart Secret Shopper jobs include:
What job categories do people searching Walmart Secret Shopper jobs look for? The top searched job categories for Walmart Secret Shopper jobs are:
Infographic showing various Walmart Secret Shopper job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,137 per year, or $17.9 per hour.
National Account Manager, Walmart

National Account Manager, Walmart

Edgewell Personal Care

Bentonville, AR • Hybrid

$82K - $106K/yr

Other

Posted 25 days ago


Edgewell Personal Care rating

8.2

Company rating: 8.2 out of 10

Based on 24 frontline employees who took The Breakroom Quiz


Job description

Edgewell is a global team of over 6,000 visionaries, doers and makers. Our secret is people, and we have an inspiring and collaborative global force of them. Our portfolio of over 25 brands touches lives in more than 50 countries by making useful things joyful. Together, we reimagine good mornings and endless summers, strive for more sustainable ways to beautify and bond, and do it all with not only confidence but determination.

This role will be Hybrid out of our Rogers, AR office

Position Summary

The Walmart National Account Manager leads the development and implementation of the joint business planning with Walmart to drive volume, profit and share growth of the Edgewell Personal Care portfolio.  They serve as the primary customer contact and manage customer partnerships. Responsibilities include proactively managing, monitoring, evaluating and updating the overall business plan to meet all volume, profit and share objectives including e-commerce specific objectives.  In addition, the Walmart National Account Manager is responsible for implementing Edgewell brand strategies/tactics by working closely with key decision makers and utilizing category management initiatives to include the implementation of our 4 P ( Product, Promotion, Placement, and Pricing) objectives to influence customer decision making.

Core Competencies:

Influence:

The National Account Manager (NAM) is responsible for developing the annual business plan for Walmart and ensuring it is consistent with internal EPC objectives. With an understanding of both EPC and Walmart objectives, the NAM creates mutually beneficial business plans and is influential in developing these plans with the internal commercial team and implementing plans with Walmart. Able to develop productive working relationship with key decision makers at various levels within the Walmart's organization and influence decision making by utilizing fact-based data analysis and category strategies.

Critical Thinking:

The NAM must have the ability to process complex data and provide critical inputs for monthly forecasting, sales planning and the annual business planning process. They must be able to objectively process brand metrics, shopper and customer metrics and understand how to combine these inputs into mutually beneficial solutions for EPC and Walmart.

Collaboration:

Collaboration skills are essential to the success of the NAM as they are charged with leading ways to create and extend partnerships with internal as well as external customers.  Must possess advanced organizational understanding and have the ability to identify barriers and overcome objections with creative solutions. They must foster information sharing and create linkages within EPC and across to Walmart to ensure on-going collaboration.  

Teamwork:

National Account Managers work together with other team members and resources to create an atmosphere of mutual learning by encouraging an exchange of ideas and information. They foster a "can do" attitude and look for opportunities or improvements to improve the team's productivity. Effective NAMs regularly recognize the contributions of others to foster greater sense of team and teamwork. 

Customer Focus:

National Account Managers must possess the ability to understand the customer, their strategic focus and then develop complimentary business plans that deliver EPC's objectives while adding value to the retailer's business. The NAM owns the business relationship at Walmart and must seek to ensure engagement, penetration and collaboration at buyer levels as well as cross functional collaboration to achieve goals. NAMs must constantly balance the pursuit of adding value for Walmart while seeking continued financial growth for EPC.

Achieving Results:

Consistently achieving assigned sales goals are essential for the successful NAM. They must be skilled in pursuing and delivering both short and long term goals while aligning the necessary resources to deliver their annual business plan. NAMs initiate actions to reach challenging goals and willingly over deliver to ensure the team/company achieve larger, overarching goals. NAMs demonstrate flexibility and are ready to adapt to changing accounts or internal processes to gain efficiencies.

Required Skills and Experience

Business Planning & Implementation:

Able to critically review/assess customer's competitive position, business model and strategies to create a customer investment strategy (use of trade, shopper marketing and integrated marketing resources) that will best support mutual growth. 

Must utilize Edgewell sales planning and customer investment tools to create optimal customer plans to deliver top and bottom line operating plans. Demonstrate a comprehensive understanding of Brand and Category management objectives (4 P's) and translate these into business plans at Walmart. Business plans should reflect both EPC and Walmart objectives.

Communication:

Must possess the ability to create compelling, motivating and informative communication to customers and EPC commercial teams. Also must communicate requirements to retail stores and agencies to ensure proper execution at retail. As the primary link between EPC and Walmart, the NAM must maintain a robust communication link encouraging engagement and collaboration. The NAM proactively communicates plans to Supply Chain, Sales Planning and other internal resources.

Business Acumen:

The ability to understand and manage critical business processes which supports/maintains the business on an ongoing basis. Recognizes the impact of active and accurate management of business financials and has working knowledge of customer, team and channel P&Ls.  Understands the impact of key decisions and monitors health of business versus plan daily using sales, share, POS, trade and customer's internal metrics.

Customer Value Creation:

Must own the creation and delivery of annual business plan for Walmart. The NAM must assess customer, category and market potential then align EPC objectives to create business plan to deliver value creation. NAMs should seek to maximize leadership opportunities for EPC by identifying areas of strategic overlap between Walmart and EPC objectives to maximize partnership as well as long term growth potential. 

Working Relationships

  • Regular interface with EPC Business Units, e-Commerce Team, Category Development, Sales management, Team Leader, Shopper Marketing, Sales Operations, Supply Chain, Retail Team and Sales Finance; Also external agencies.

Work Environment

  • Home Office/Walmart Sales Office
  • Travel (as needed)

The salary range for this position is $128,000 - $170,000.  Actual base salary offered to a candidate may vary based upon factors including, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance. 

#LI-JB1

Edgewell is an equal opportunity employer. We do all we can to create a collaborative and diverse global team, where good ideas can thrive, and our colleagues can learn and lead. We prohibit discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any legally protected status in accordance with applicable federal, state and local laws. We listen deeply and speak directly to create an environment that's open to difference. We aim to bring joy to not only the products we create and the people we serve, but our colleagues across the globe too.

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