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Walmart Customer Service Chat Remote Jobs in Rochester, NH

Remote Sales Manager

Portsmouth, NH · Remote

$80K - $130K/yr

Sales, leadership, or customer service experience is helpful but not required * Willingness to obtain a Life & Health insurance license (we help with the process) What We Offer * 100% Remote Work

Remote Insurance Agent

Portsmouth, NH · Remote

$80K - $150K/yr

Sales, leadership, or customer service experience is helpful but not required. * Willingness to obtain a Life & Health insurance license; licensing support is provided. What We Offer * 100% remote ...

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Walmart Customer Service Chat Remote information

See Rochester, NH salary details

$8

$16

$26

How much do walmart customer service chat remote jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for walmart customer service chat remote in Rochester, NH is $16.77, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $18.80 per hour, depending on experience, location, and employer.

Does Walmart offer any remote jobs?

Walmart offers remote jobs, including customer service positions like Walmart Customer Service Chat Remote. These roles typically require strong communication skills and may involve working with online chat tools or customer management systems, often with flexible schedules. Remote customer service jobs at Walmart are designed to be performed from home, providing convenience for qualified applicants.

Does Walmart provide work from home?

Walmart Customer Service Chat Remote positions are often available as work-from-home roles, allowing employees to assist customers via online chat from their own location. These roles typically require a reliable internet connection, a quiet work environment, and may involve training on specific chat tools. Availability of remote work can vary based on company needs and current policies.

What does a remote chat agent do?

A Walmart customer service chat remote agent handles customer inquiries and issues through online chat platforms. They assist with order questions, returns, account problems, and product information, often using customer service software and communication skills to resolve concerns efficiently from a remote location.

What are the main challenges faced by remote Walmart Customer Service Chat representatives, and how can they effectively overcome them?

Remote Walmart Customer Service Chat representatives often face challenges such as managing multiple chat conversations simultaneously, maintaining clear communication without face-to-face cues, and resolving customer issues efficiently while adhering to company policies. To overcome these challenges, it’s important to develop strong multitasking and written communication skills, stay organized, and make effective use of available resources such as knowledge bases and team chat channels. Regularly participating in virtual team meetings and training sessions can also help stay updated on best practices and company updates, ensuring high-quality customer support.

Can I chat online with Walmart customer service live chat?

Walmart Customer Service offers live chat support through their website, allowing customers to communicate with representatives in real-time. As a remote customer service role, agents may also use live chat tools to assist shoppers and resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a Walmart Customer Service Chat Remote agent, and why are they important?

To thrive as a Walmart Customer Service Chat Remote agent, you need strong written communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat systems, and basic computer skills is typically required. Outstanding empathy, patience, and active listening help agents build rapport and resolve issues efficiently. These skills are crucial for delivering excellent service, maintaining customer satisfaction, and representing Walmart's brand positively in a remote environment.

What does a Walmart Customer Service Chat Remote representative do?

A Walmart Customer Service Chat Remote representative assists customers via online chat, helping them resolve issues related to orders, products, returns, and general inquiries. They provide prompt, friendly support and guide customers through Walmart’s online services and policies. Representatives may also troubleshoot technical problems, answer questions about products, and ensure customer satisfaction, all while working from a remote location.
What are popular job titles related to Walmart Customer Service Chat Remote jobs in Rochester, NH? For Walmart Customer Service Chat Remote jobs in Rochester, NH, the most frequently searched job titles are:
What job categories do people searching Walmart Customer Service Chat Remote jobs in Rochester, NH look for? The top searched job categories for Walmart Customer Service Chat Remote jobs in Rochester, NH are:
What cities near Rochester, NH are hiring for Walmart Customer Service Chat Remote jobs? Cities near Rochester, NH with the most Walmart Customer Service Chat Remote job openings:
CSR II Phones ($18.50/hr + $1/pay for performance, Remote)

CSR II Phones ($18.50/hr + $1/pay for performance, Remote)

SaviLinx

Concord, NH • Remote

$18.50/hr

Full-time

Re-posted 18 days ago


Job description

JOB TITLE:                          Customer Service Representative II Phones ($18.50/hr + $1/pay for performance, remote)

DEPARTMENT:                  Operations          

REPORTS TO:                     Supervisor     

FLSA STATUS:                    Non-Exempt                                                     

 

OUR GUIDING PRINCIPLES:  

Make every interaction Count 

Act with Respect and Integrity 

Demonstrate Passion for Continuous Improvement 

Be Worth of Trust from all Stakeholders 
OVERVIEW:
The Customer Service Representative II (Phones) provides superior customer service in a contact/call center/help desk environment for a specific contract in support of a customer with high demands for privacy, confidentiality, precision, advancedtechnologyand customer service skills.This is a work from home position.
ESSENTIAL FUNCTIONS:
Demonstrates ability to work in accordance with the SaviLinx Guiding Principles.
Coordinates claims electronically and via telephone.
Handles eligibility inquiries and all lines of business.
Meets established goals for call center metrics in Service Level Agreement (SLA) goals and Quality.
Ensures first call resolution through problem solving and effective call/email/chat handling.
Meets demands for privacy, confidentiality, precision.
Documents all customer information, communications in Customer Relationship Management (CRM) system.
Maintains a working knowledge of our clients’ requirements using a Knowledge Base.
Provides mentoring, training, and development to other CSRs as needed.
SUPERVISORY RESPONSIBILITIY:
This position has no supervisor responsibility.
EXPECTED WORKDAY/HOURS:
This position requires full, flexible availability, although will generally be M-F 8-5.
QUALIFICATIONS:
• 2+ years of college preferred.
• 2+ years of contact center experience preferred.
• High school diploma or equivalent required.
• 18 years of age or older
• Time management skills and the ability to work independently are essential for this role.
• Excellent organizational, written and oral communication skills.
• Computer proficiency with the ability to navigate between multiple computer screens/programs while talking with the customer
• Customer service oriented (empathetic, responsive, patient, and conscientious)
• Must have experience with maneuvering electronic data between various environments.
• College degree preferred.
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
EQUAL EMPLOYMENT OPPORTUNITY:
SaviLinx, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
VEVRAA FEDERAL CONTRACTOR/EQUAL OPPORTUNITY EMPLOYER