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Walmart Call Center Remote Jobs in Oneida, NY (NOW HIRING)

CX Engineer

Utica, NY · On-site +1

... remote work. The CX Engineer acts as a key interface that is focused on maintaining a service ... In-depth understanding in Call Center operations including technologies and data management.

This role will have a 100% Remote Work arrangement. However, to broaden career growth ... A demonstrated background in customer service, call center, insurance, retail, restaurant or a ...

Walmart Call Center Remote information

See Oneida, NY salary details

$10

$17

$25

How much do walmart call center remote jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for walmart call center remote in Oneida, NY is $17.43, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.23 per hour, depending on experience, location, and employer.

What is a Walmart Call Center Remote job?

Walmart Call Center Remote jobs are customer service positions where employees work from home to assist Walmart customers with their inquiries, orders, and issues via phone, chat, or email. These roles require strong communication skills, basic computer proficiency, and a reliable internet connection. Remote call center associates often handle a variety of tasks, such as processing returns, answering product questions, and providing support with online orders. Working remotely allows employees to perform their duties outside of a traditional office environment, offering flexibility and convenience.

What are the key skills and qualifications needed to thrive as a Walmart Call Center Remote associate?

To thrive as a Walmart Call Center Remote Associate, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and digital communication tools is often required. Excellent verbal communication, patience, and active listening are crucial soft skills for handling customer inquiries effectively. These skills ensure efficient resolution of customer issues, high satisfaction levels, and contribute to the overall success of the remote support team.

What are some common challenges faced by remote Walmart Call Center associates, and how can they be managed?

Remote Walmart Call Center associates often face challenges such as maintaining effective communication with their team, staying motivated in a home environment, and managing high call volumes during peak times. To address these, Walmart provides regular virtual team check-ins, robust training resources, and easy access to supervisors for support. Staying organized, setting a dedicated workspace, and actively participating in team meetings can help associates stay connected and engaged while working remotely.

What is the difference between Walmart Call Center Remote vs Walmart Customer Service Associate?

AspectWalmart Call Center RemoteWalmart Customer Service Associate
Work EnvironmentRemote, home-basedIn-store or call center
Required CredentialsHigh school diploma, communication skillsHigh school diploma, customer service skills
Job ResponsibilitiesHandling customer calls, resolving issues remotelyAssisting customers in-store or via phone
Industry UsageCommon for remote call center rolesTraditional retail customer service

Walmart Call Center Remote roles focus on handling customer inquiries via phone or online from home, requiring strong communication skills. Walmart Customer Service Associates work in-store or at call centers assisting customers face-to-face or over the phone. While both roles involve customer service, the remote position emphasizes remote communication, whereas the associate role is more traditional retail support.

What are popular job titles related to Walmart Call Center Remote jobs in Oneida, NY?

For Walmart Call Center Remote jobs in Oneida, NY, the most frequently searched job titles are:

What cities near Oneida, NY are hiring for Walmart Call Center Remote jobs?

Cities near Oneida, NY with the most Walmart Call Center Remote job openings:

Infographic showing various Walmart Call Center Remote job openings in Oneida, NY as of September 2026, with employment types broken down into 78% Full Time, 13% Part Time, and 9% Contract. Highlights an 100% Remote job distribution, with an average salary of $36,244 per year, or $17.4 per hour.

Full-Time Licensed Clinical Social Worker - Remote Opportunity

Starting Point Behavioral Center

Utica, NY • Remote

$80K - $100K/yr

Full-time

Medical, Retirement

Posted 6 days ago


Job description

Position Overview

The Starting Point Behavioral Center is actively seeking a dedicated and experienced Licensed Clinical Social Worker (LCSW) to join our team in a full-time remote role. This position is designed for a compassionate professional committed to enhancing mental health and well-being in our diverse patient population. As an LCSW, you will leverage your expertise to provide high-quality psychosocial support, ensuring that our clients receive effective and personalized care.

About the Organization

Starting Point Behavioral Center is a leading provider of mental health services, known for our unwavering commitment to delivering accessible and affordable healthcare to the communities we serve. We are dedicated to improving the well-being of individuals through a holistic approach to mental health, and we foster a collaborative environment where healthcare professionals can thrive while making a meaningful impact. Our mission emphasizes partnership with our clients, helping them navigate life's challenges with the tools and support they need.

Work Environment

Your work setting will be entirely remote, offering the flexibility needed to balance your professional and personal life while reaching out to clients through telehealth services. You will be part of a dynamic team of mental health professionals collaborating closely with multidisciplinary colleagues, including psychologists and primary care providers at Walmart Health & Wellness. Our virtual environment is built on trust, respect, and innovation, allowing you to focus on providing meaningful support to patients without the constraints of a traditional office setting.

Key Responsibilities
  • Utilize your education and experience to conduct thorough assessments and formulate independent psychosocial diagnoses tailored to each patient’s unique situation.
  • Collaborate with patients to craft patient-centered treatment plans that reflect their personal goals and challenges.
  • Provide evidence-based behavioral interventions, employing techniques such as motivational interviewing, solution-focused treatment, and problem-solving therapy.
  • Work closely with a network of other healthcare providers to ensure a holistic approach to care, facilitating referrals and consultations as needed.
  • Monitor treatment progress through regular assessments, adapting care plans based on real-time patient feedback and outcomes.
  • Assist in psychotropic medication management, focusing on adherence, monitoring for side effects, and evaluating treatment efficacy in coordination with prescribing medical providers.
Patient Population / Client Focus

As an LCSW at Starting Point Behavioral Center, you will serve a diverse population of individuals seeking mental health support. Our clients range from those struggling with anxiety and depression to individuals facing significant life transitions and trauma. Your expertise will be crucial in guiding them towards recovery and improved quality of life, utilizing tailored approaches that respect their backgrounds and individual circumstances.

Qualifications
  • A Master’s degree in Social Work from an accredited program is mandatory.
  • A current, valid, and unrestricted license to practice independently in mental health as a Licensed Clinical Social Worker (LCSW) is essential.
  • At least 1 year of experience as an independently licensed therapist, demonstrating competence in a clinical setting.
Preferred Experience
  • Experience working with diverse patient populations, particularly in telehealth settings.
  • Familiarity with integrated care models involving collaboration with primary care and mental health services.
  • Proficiency in evidence-based therapeutic techniques and interventions relevant to various mental health challenges.
Compensation and Benefits

We offer a competitive salary range of $80,000 to $100,000 annually, complemented by an attractive bonus structure. Our comprehensive benefits package includes:

  • Annual incentive bonuses rewarding performance and contributions.
  • Extensive healthcare benefits, promoting both physical and mental well-being.
  • A 401(K) retirement plan with employer matching to support your future.
  • Reimbursement for license renewal fees to help maintain your credentials.
  • Opportunities for continuing education and professional development.
  • Full malpractice insurance coverage to protect your practice.
Career Growth Opportunities

Starting Point Behavioral Center is committed to fostering the professional growth of our employees. As a member of our team, you will have access to mentorship programs, additional training sessions, and opportunities to take on leadership roles within the organization. We recognize and promote talent from within, ensuring that team members can evolve alongside our expanding services and initiatives.

Why Join Our Team

Joining Starting Point Behavioral Center means becoming part of a passionate community that prioritizes mental health and well-being. You will have a meaningful impact on the lives of our patients and the communities we serve. Our inclusive culture promotes collaboration and innovation, ensuring that staff members feel valued and empowered in their roles. Your work will contribute directly to promoting mental wellness and healthcare accessibility in underserved populations.

Application Information

If you are a qualified Licensed Clinical Social Worker looking to make a difference in mental health care, we would love to hear from you! Please submit your application, including your resume and a cover letter detailing your relevant experience and motivations for joining our team.