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Walkme Jobs (NOW HIRING)

WalkMe

Pre-Sales AI Consultant

New York, NY · Hybrid

At WalkMe, now an SAP company, we're not just the leader in digital adoption, we started the digital adoption revolution - enabling organizations to pinpoint and resolve digital friction, regain ...

WalkMe

Pre-Sales AI Consultant

New York, NY · Hybrid

At WalkMe, now an SAP company, we're not just the leader in digital adoption, we started the digital adoption revolution - enabling organizations to pinpoint and resolve digital friction, regain ...

WalkMe

Public Utilities Account Executive

New York, NY · On-site

$290K - $330K/yr

At WalkMe, now an SAP company, we're not just the leader in digital adoption, we started the digital adoption revolution - enabling organizations to pinpoint and resolve digital friction, regain ...

WalkMe

Senior Customer Business Executive

New York, NY · Hybrid

At WalkMe, now an SAP company, we're not just the leader in digital adoption, we started the digital adoption revolution - enabling organizations to pinpoint and resolve digital friction, regain ...

WalkMe

Public Utilities Account Executive

New York, NY · Hybrid

$290K - $330K/yr

At WalkMe, now an SAP company, we're not just the leader in digital adoption, we started the digital adoption revolution - enabling organizations to pinpoint and resolve digital friction, regain ...

WalkMe

DevOps Engineer

Raleigh, NC · Hybrid

$51.25 - $70.25/hr

At WalkMe, now an SAP company, we're not just the leader in digital adoption, we started the digital adoption revolution - enabling organizations to pinpoint and resolve digital friction, regain ...

WalkMe

Senior Legal Counsel

Raleigh, NC · Hybrid

$25K/mo

At WalkMe, now an SAP company, we're not just the leader in digital adoption, we started the digital adoption revolution - enabling organizations to pinpoint and resolve digital friction, regain ...

WalkMe

Senior Legal Counsel

New York, NY · On-site

$25K/mo

At WalkMe, now an SAP company, we're not just the leader in digital adoption, we started the digital adoption revolution - enabling organizations to pinpoint and resolve digital friction, regain ...

WalkMe

HR Operations Specialist

Raleigh, NC

At WalkMe, now an SAP company, we're not just the leader in digital adoption, we started the digital adoption revolution - enabling organizations to pinpoint and resolve digital friction, regain ...

WalkMe

Pre-Sales AI Consultant

Austin, TX · Hybrid

At WalkMe, now an SAP company, we're not just the leader in digital adoption, we started the digital adoption revolution - enabling organizations to pinpoint and resolve digital friction, regain ...

WalkMe

DevOps Engineer

Raleigh, NC · Hybrid

$51.25 - $70.25/hr

At WalkMe, now an SAP company, we're not just the leader in digital adoption, we started the digital adoption revolution - enabling organizations to pinpoint and resolve digital friction, regain ...

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$79.7K

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How much do walkme jobs pay per year?

As of Jun 5, 2026, the average yearly pay for walkme in the United States is $79,711.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $88,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a WalkMe Implementation Specialist, and why are they important?

To thrive as a WalkMe Implementation Specialist, you need a background in web technologies (HTML, CSS, JavaScript), experience with digital adoption platforms, and strong analytical abilities. Familiarity with the WalkMe Editor, browser developer tools, and certifications such as WalkMe Certified Implementation Specialist are commonly required. Outstanding problem-solving, project management, and communication skills help you deliver effective onboarding and training solutions for clients. These skills ensure that clients maximize platform value, drive user adoption, and achieve their digital transformation goals.

How does a WalkMe Specialist typically collaborate with cross-functional teams to implement digital adoption solutions?

As a WalkMe Specialist, you will frequently work with product managers, UX designers, and IT teams to identify user pain points and design effective in-app guidance solutions. Collaboration often involves participating in project meetings, gathering requirements, and ensuring that WalkMe implementations align with both business objectives and user experience standards. Clear communication and the ability to translate technical details for non-technical stakeholders are key to success in this collaborative environment. Regular feedback cycles and testing are also part of the process to ensure ongoing optimization of WalkMe flows.

What is a WalkMe specialist and what do they do?

A WalkMe specialist is a professional who designs, implements, and manages digital adoption solutions using the WalkMe platform. Their main role is to create interactive on-screen guidance, tooltips, and automation workflows that help users efficiently navigate complex software applications. By analyzing user behavior and feedback, WalkMe specialists optimize digital processes to improve user experience, reduce support requests, and increase productivity. They often work with product, IT, and training teams to ensure seamless software onboarding and ongoing user support.

What is the difference between Walkme vs Customer Success Manager?

AspectWalkmeCustomer Success Manager
Primary RoleDevelops and implements digital adoption solutions and onboarding toolsBuilds relationships with clients to ensure satisfaction and retention
Required SkillsTechnical knowledge, digital tools, user experience designCommunication, relationship management, problem-solving
Work EnvironmentTech companies, SaaS platforms, digital transformation teamsCustomer-facing roles across various industries
CertificationsDigital adoption, UX, or technical certificationsCustomer success, account management, or related certifications

While Walkme specialists focus on creating digital adoption solutions to improve user engagement, Customer Success Managers work directly with clients to ensure their satisfaction and retention. Both roles require strong communication skills, but Walkme roles are more technical and product-focused, whereas Customer Success Managers emphasize relationship management and strategic support.

What cities are hiring for Walkme jobs? Cities with the most Walkme job openings:
Infographic showing various Walkme job openings in the United States as of May 2026, with employment types broken down into 95% Full Time, and 5% Contract. Highlights an 51% Physical, 42% Hybrid, and 7% Remote job distribution, with an average salary of $79,711 per year, or $38.3 per hour.
Senior Professional Services Consultant

Senior Professional Services Consultant

WalkMe

Austin, TX • Hybrid

Full-time

Medical, Retirement, PTO

Posted 15 days ago

Job description

Industry leader? Well, how about an industry creator?!
 
At WalkMe, now an SAP company, we're not just the leader in digital adoption, we started the digital adoption revolution - enabling organizations to pinpoint and resolve digital friction, regain control of their tech stack, and be better equipped to manage future change. With over 1,600 clients, including 55 Fortune 100 companies and 6 Fortune 10 companies working with us daily, we're transforming how enterprises interact with their technology.
 
So, if you're an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!

The Professional Services Consultant is an important role at WalkMe as they will own the implementation of our product for our customers. We're looking for a passionate and motivated team member who will partner with our customers to design and build solutions that enhance the user experience across multiple websites and platforms. The ideal candidate is passionate about technology, solutioning, and customer success. The Professional Services Consultant will report to a Professional Services Manager.
What You'll Own
  • WalkMe Implementation: Design, build, and implement interactive experiences for our customers to enhance their end-user onboarding experience, accelerate feature adoption, and drive business impact.
  • Consultation: Work closely with customer application owners to understand their business objectives, pain points, and end-user needs. Provide expert advice and recommend WalkMe solutions that align with their goals and improve user experiences.
  • Project Management: Lead end-to-end WalkMe projects, collaborating with customers, internal stakeholders, and the development team to ensure successful delivery within scope, timeline, and budget. Effectively manage project risks and provide regular status updates to all involved parties.
  • Training and Enablement: Conduct training sessions for customers on WalkMe best practices, ensuring they can make the most of the product and effectively utilize its features to enhance their applications.
  • Troubleshooting: Identify and resolve any issues related to WalkMe implementation, ensuring smooth functionality across different platforms and devices.
  • Collaboration: Foster strong cross-functional collaboration with UX/UI designers, developers, customer success teams, and other stakeholders.
  • Continuous Learning: Stay updated with the latest trends and advancements in WalkMe and digital adoption technologies. 
  • Consultative Sales Mindset: Ability to identify expansion opportunities where WalkMe could solve problems in other departments or applications within the customer's organization.
  • Solution Architecture & Mapping: Translate complex business processes into logical WalkMe solutions with high technical integrity; ensuring every build is architecturally sound, aligned with business KPIs, and designed for a frictionless end user journey that accelerates digital adoption.
What You Need to Succeed
  • Previous experience with the WalkMe platform or other similar user guidance and onboarding tools is a plus.
  • Strong understanding of user behavior and how to improve user engagement through WalkMe.
  • Familiarity with HTML, CSS, and JavaScript to customize and integrate WalkMe elements into web applications.
  • Analytical mindset, capable of interpreting data to make data-driven decisions and optimize WalkMe implementations.
  • Excellent communication and collaboration skills, with the ability to work effectively in a team environment.
  • Attention to detail, ensuring WalkMe elements are visually appealing, user-friendly, and aligned with our brand guidelines.
  • Problem-solving skills, capable of troubleshooting and resolving issues related to WalkMe implementations.
  • Experience in project management, demonstrating the ability to coordinate tasks effectively within timeline and resources.
  • Experience working in an agile development environment is a plus.
  • 7+ years of experience in Professional Services, Implementation Consulting, or Customer Success.
  • 3+ years of SaaS experience.
  • Bachelor's degree in a relevant field preferred.
What Sets Us Apart
  • At WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more.  We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace.
  • Hybrid Work Arrangement: We offer a hybrid work schedule to perfectly combine the benefits of remote work and the essential connections and collaborations of onsite work.
  • Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community.
  • Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering.
  • Stay healthy and happy with Wellness@WalkMe! Enjoy quarterly wellness reimbursements, daily BrightBreaks to recharge, and WalkMe's annual Wellness Month every July-because your well-being matters all year long.
  • WalkMe provides health coverage options, where applicable, to ensure employees have access to essential medical benefits. Our offerings are designed to support the well-being and diverse needs of our global workforce.
  • WalkMe offers a generous annual leave policy tailored to meet regional standards, ensuring all employees enjoy sufficient time off to rest and recharge.
  • WalkMe offers RefreshMe Days throughout the year to further strengthen our commitment to work/life balance.
  • Robust Retirement Contributions: Ask HR about the specific offerings for your region!
  • SAP's acquisition of WalkMe highlights a commitment to enhancing user experience and streamlining software interactions, offering opportunities to work with cutting-edge technology that drives efficiency and innovation in the workplace.
$110,000 - $140,000 a year
Our job titles may span more than one career level. The total OTE for this role including base pay and variable is between $110,000 and $140,000. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, benefits, and RSUs as part of our competitive total rewards package.

At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.
 
WalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately.
 
TO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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