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Walgreens Security Operations Center Jobs (NOW HIRING)

E Logic

Security Operations Center

Austin, TX · On-site

... oversee $24/7/365$ cybersecurity operations supporting the Data Center Services (DCS ... Proven experience in managing security for multi-cloud environments (Public/Private Cloud) and ...

New York Racing Association

Security Operations Center Manager Employee Status: Regular Full Time Work From Home Option: Not Applicable Work Schedule: 2PM - 10PM, Saturday- Wednesday FLSA Status: Exempt Job Overview: The ...

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How much do walgreens security operations center jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for walgreens security operations center in the United States is $19.83, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $21.39 per hour, depending on experience, location, and employer.

What is the Walgreens Security Operations Center (SOC)?

The Walgreens Security Operations Center (SOC) is a centralized unit responsible for monitoring, detecting, analyzing, and responding to cybersecurity threats and incidents that may impact Walgreens' systems and data. The SOC uses advanced security tools and technologies to provide real-time surveillance of networks and digital assets, ensuring the protection of sensitive information and compliance with industry regulations. Team members in the SOC work around the clock to respond to potential security breaches and coordinate efforts to minimize risks and vulnerabilities.

What are the key skills and qualifications needed to thrive as a Security Operations Center (SOC) analyst at Walgreens?

To thrive as a Security Operations Center (SOC) Analyst at Walgreens, you need a solid understanding of cybersecurity principles, incident response, threat analysis, and typically a degree in information security or related field. Familiarity with security information and event management (SIEM) tools, intrusion detection systems, and relevant certifications such as CompTIA Security+ or CISSP are highly valued. Strong analytical thinking, attention to detail, and effective communication skills help analysts identify and escalate threats efficiently. These skills are crucial to protecting sensitive data, ensuring regulatory compliance, and maintaining the integrity of Walgreens’ IT infrastructure.

What are some common challenges faced by team members in the Walgreens Security Operations Center (SOC)?

Team members in the Walgreens SOC often face the challenge of balancing real-time threat monitoring with investigating complex incidents. The fast-paced environment requires quick decision-making and clear communication, especially when responding to potential security breaches. Additionally, staying updated on the latest cyber threats and adapting to evolving technologies can be demanding. Collaboration with IT, compliance, and other business units is essential to ensure an effective response to incidents and maintain strong security protocols.

What is the difference between Walgreens Security Operations Center vs Walgreens Security Guard?

AspectWalgreens Security Operations CenterWalgreens Security Guard
CredentialsSecurity certifications, monitoring trainingBasic security or retail experience
Work EnvironmentControl room, monitoring security systemsRetail stores, on-site patrols
Employer & Industry UsageCorporate security team, centralized security operationsStore-level security personnel
Common Search & ComparisonSecurity operations, monitoring, incident responseOn-site security, loss prevention

The Walgreens Security Operations Center focuses on monitoring and managing security systems from a centralized location, requiring specialized certifications and training. In contrast, Walgreens Security Guards are on-site personnel responsible for physical security and loss prevention within stores. Both roles are essential for comprehensive security but differ in responsibilities, environment, and required credentials.

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What cities are hiring for Walgreens Security Operations Center jobs?

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What job categories do people searching Walgreens Security Operations Center jobs look for?

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Walgreens Security Operations Center jobs near you
Infographic showing various Walgreens Security Operations Center job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $41,244 per year, or $19.8 per hour.

Specialist, Security Operations Center

Walgreens

Deerfield, IL • On-site

Full-time

Re-posted 28 days ago

Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,219 frontline employees who took The Breakroom Quiz

98th of 113 rated pharmacies

Job description


Job Summary:
Responsible for triaging and responding to all emergency situations reported to the 24/7 Global Security Operations Center (SOC) through alarm systems, internal incident reporting, and situational awareness. Provides support, direction, and documentation to assist in emergency response and recovery efforts. Responsible for monitoring and analyzing intelligence across multiple data systems including government sources, news, and social media to identify and mitigate risk to Company operations and travel through targeted communications to impacted business units and respective stakeholders.
Job Responsibilities:
  • Responds to alarms received for Security, Fire, and safety including: Following established procedures to determine the severity and validity of the alarm, providing instruction and support to employees and customers, contacting Law Enforcement and Fire Departments, detailed documentation of event and actions, contacting site employees, other company resources and service providers, for continual follow-up to ensure the situation is resolved.
  • Responds to emergencies reported to the SOC through inbound phone calls, emails, and social media including: Following established procedures to determine the severity of incident, providing instruction and support, preparing detailed documentation of event and actions, escalation and notification of applicable resources to assist in recovery efforts (internal resources, service providers, etc.) and continual follow-up to ensure timely recovery efforts.
  • Monitors all types of threats and risks to Company assets, people, and brand. Identifies and mitigates these risks through continuous monitoring of news, social media, and other sources of intelligence to determine the potential operational impact of social unrest, weather events, natural disasters, infrastructure issues, and road closers, etc. Creates summaries of threats and recommends proactive solutions including documenting and escalating risks to Company leadership.
  • Monitors Company employee travelers domestically and internationally to insure safety and security. Provides oversight of domestic and foreign travel assistance programs for employees including briefings and training. Conducts threat assessments and risk analysis of Company employee and assets. Provides feedback on vendors providing transportation and assistance around the world.
  • Responds to system support issues reported via phone, email, and ticket process for Security, Fire, and Safety equipment by troubleshooting system problems and recommending corrective action.
  • Follows Corporate Emergency Response Team action plans and supports Business Resiliency efforts by providing intelligence and documentation used for decision making, and communication to local stakeholders.
  • Responds to customer service and information requests from various departments, monitored sites, and federal, state, and local authorities.
  • Operates within the National Fire Protection Association guidelines and also within UL Certification policy and facility guidelines to enable the Security Operations Center to pass required annual UL inspection.
  • Provides input and suggests improvement to guidelines and procedures to enhance the quality of service and support to improve customer satisfaction. Active participation in coaching session and self-review of performance.
  • Maintains awareness of the Security Operations discipline including Government organizations (FEMA, DHS), and alarm monitoring organizations (The Monitoring Association).
  • Meets assigned quality metrics and service level goals.
  • Perform other duties as assigned.
About Walgreens
Founded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni-channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
External Basic Qualifications
  • High School/ GED and at least 1 year of experience in Central Monitoring Station, Security Operations Center, Call/Dispatch Center and/or Customer Service Field.
  • Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
  • Experience with Emergency Response protocols and processes (public or private sector).
  • Excellent customer service skills
  • Must have the ability to communicate information both verbally and in writing in a professional, concise, detailed, and accurate fashion.
  • Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).
  • Intermediate level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns).
  • Must be able to multi-task, prioritize and deliver time sensitive information to proper authorities and stakeholders.
  • Participate in job related training programs and meetings to continually refresh and update knowledge.
  • Shift work in a 24/7 operation center environment includes after hours, weekends, and holidays.

Preferred Qualifications
  • Bachelor's degree.
  • At least 2 years of experience in a Central Monitoring Station, Security Operations Center, Call/Dispatch Center and/or Customer Service Field.
  • At least 1 year of experience working with government and/or law enforcement agencies.
  • Experience responding to burglar, fire, or other emergency signaling devices.
  • Experience operating Security and Fire alarm systems, such as CCTV, Burglar Panels, and Fire Panels.
  • Experience executing emergency response protocols and processes.
  • Experience utilizing open source intelligence sources to identify risk and build situational awareness.
  • Experience operating geographic information systems (GIS) to map hazards and visualize risk.
  • Experience with National Fire Protection Association Codes such as NFPA Code 72.
  • Experience with UL Certification Standards such as UL 827 or UL 1981.
  • Bilingual skills are preferred.
We will consider employment of qualified applicants with arrest and conviction records.
The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

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