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Vsp Customer Service Jobs in Washington (NOW HIRING)

Verify vision insurance benefits (e.g., VSP, Eyemed), explain coverage and out-of-pocket costs ... High school diploma or equivalent (prior retail, sales, or customer service experience preferred)

Verify vision insurance benefits (e.g., VSP, Eyemed), explain coverage and out-of-pocket costs ... High school diploma or equivalent (prior retail, sales, or customer service experience preferred)

Verify vision insurance benefits (e.g., VSP, Eyemed), explain coverage and out-of-pocket costs ... High school diploma or equivalent (prior retail, sales, or customer service experience preferred)

Verify vision insurance benefits (e.g., VSP, Eyemed), explain coverage and out-of-pocket costs ... High school diploma or equivalent (prior retail, sales, or customer service experience preferred)

Sales Lead Part Time

Columbia, MD · On-site

$16 - $18.47/hr

... products/services and managed vision care. The person takes the patient/customer through the ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...

Sales Lead Part Time

Springfield, VA · On-site +1

$12.82 - $17.29/hr

... products/services and managed vision care. The person takes the patient/customer through the ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...

Sales Lead Part Time

Springfield, VA · On-site

$12.82 - $17.29/hr

... products/services and managed vision care. The person takes the patient/customer through the ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...

Sales Lead

Annapolis, MD · On-site

$15 - $18.47/hr

... products/services and managed vision care. The person takes the patient/customer through the ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...

Retail General Manager

Ellicott City, MD · On-site

$58K - $70K/yr

... service driven team to ensure a simple, human and bold patient and customer journey from doctor ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...

Sales Lead Part Time

Springfield, VA · On-site +1

$12.82 - $17.29/hr

... products/services and managed vision care. The person takes the patient/customer through the ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...

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Vsp Customer Service information

See Washington salary details

$11

$21

$30

How much do vsp customer service jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for vsp customer service in Washington is $21.29, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $23.70 per hour, depending on experience, location, and employer.

What is a VSP Customer Service?

A VSP Customer Service job involves assisting customers with vision insurance-related inquiries, such as benefits, claims, billing, and provider network information. Representatives help resolve customer concerns, provide policy details, and ensure a positive service experience. Strong communication, problem-solving skills, and knowledge of VSP policies are essential to succeed in this role.

What are the typical day-to-day responsibilities of a VSP Customer Service?

As a VSP Customer Service representative, your typical day involves assisting members with questions related to their vision insurance benefits, processing claims, and addressing coverage inquiries via phone, email, or chat. You may also help eye care providers with billing concerns, update account information, and troubleshoot any issues with policy details. Collaboration with fellow team members and other departments is common to ensure prompt and accurate solutions for customers. The role requires balancing a friendly, professional demeanor with the ability to manage multiple tasks in a fast-paced environment. This variety keeps the work engaging while offering numerous opportunities to develop your customer service skills.

What are the key skills and qualifications needed to thrive in the VSP Customer Service position, and why are they important?

To thrive as a VSP Customer Service representative, you typically need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic knowledge of vision insurance processes is often required. Patience, active listening, and empathy are essential soft skills that help build rapport with customers and resolve issues efficiently. These qualities are crucial for delivering a positive customer experience and maintaining the reputation of the company.

Is VSP a good place to work?

VSP Customer Service roles are generally considered stable with a focus on healthcare benefits and customer support skills. Employees often work in a call center environment, requiring good communication and problem-solving abilities. Overall, it is viewed as a reputable employer within the healthcare industry.

What are popular job titles related to Vsp Customer Service jobs in Washington?

For Vsp Customer Service jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Vsp Customer Service jobs in Washington look for?

The top searched job categories for Vsp Customer Service jobs in Washington are:

Infographic showing various Vsp Customer Service job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 14% Part Time, 2% Temporary, and 7% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $44,282 per year, or $21.3 per hour.

Optometrist (David M Goldberg, ODPC) - Alexandria, VA

Vision Service Plan

Alexandria, VA

Full-time

Medical, Retirement

Posted 16 days ago


Job description

Step into a well-established Alexandria, Virginia practice with deep community roots, a loyal patient base, and an exciting path to future ownership. Founded by Dr. Goldberg in 1979, this practice has built its reputation on trusted relationships, personalized care, and exceptional service. Dr. Goldberg also owns A Brighter Image, a second practice in Washington, D.C. opened in 1983, creating a unique opportunity for the right Optometrist to provide meaningful care today while exploring the long-term potential to own and manage one or both practices, potentially below market value.

Why join us?

Founded by Dr. Goldberg in Alexandria, Virginia in 1979, this established practice is built on a strong commitment to providing the best customer service possible and ensuring every patient leaves the office pleased. With a loyal patient base, a growing opportunity in medical optometry, and a dedicated team of six employees, including highly experienced professionals who have been with the practice for more than 35 years, this is an excellent opportunity for an dedicated Optometrist who wants to provide meaningful patient care today while exploring future ownership. The practice offers contact lens care, including specialty fittings, and serves a large senior patient population, many of whom have long-standing relationships with the practice and may require ongoing care for ocular pathology.

What you'll do:
As an Optometrist in this established practice, you'll provide comprehensive eye care for a diverse patient base, including routine exams, contact lens services, and care for patients with age-related vision changes or ocular health needs. You'll see approximately 15 patients per day, with a full-time scheduling ranging from 32 to 40 hours per week. The practice is equipped with a Marco digital phoropter, retinal camera, and Revolution practice management software, giving you the tools to deliver efficient, high-quality care while working alongside an experienced support team. For the right candidate, this role also offers the opportunity to grow into practice ownership and management.

Who you are:

You're a licensed Virginia Optometrist who is passionate about providing exceptional eye care and building lasting patient relationships. A Washington, D.C. license is a plus for candidates interested in supporting both practices. The ideal candidate brings an interest in medical optometry, confidence in caring for patients across a range of ages and visual needs, and a collaborative approach to working with opticians, technicians, and administrative staff. Strong communication skills, a commitment to continuous learning, and a genuine desire to make a positive impact in the community will help you thrive in this role and grow with the practice, including the potential path to future ownership.

Why you'll love Alexandria:
Alexandria, Virginia offers the perfect blend of historic charm, waterfront living, and easy access to the energy of Washington, D.C. Located along the Potomac River, Alexandria is known for its beautifully preserved Old Town, walkable King Street, independent shops, restaurants, galleries, and inviting waterfront parks. Residents can enjoy scenic river views, local dining, community events, and outdoor recreation while still being close to museums, entertainment, and career opportunities throughout the D.C. metro area. With its strong sense of community, rich history, and vibrant lifestyle, Alexandria is a place where you can build both a rewarding career and a fulfilling life outside of work.

You'll enjoy a range of benefits, including:

  • Health insurance
  • 401K plan
  • Malpractice insurance
  • Ownership opportunity.

Minimum Qualifications:

  • Optometry license in Virginia

Preferred Specialties:

  • Medical Optometry

Special Notice

This is not a career opportunity with VSP Vision or its companies.VSP Vision is helping PECAA Max Members recruit qualified applicants for their private practices.VSP Visionis not actingas a job placement agency or staffing firm.Applicants are not guaranteed a job interview or job offer.The hiring decision and acceptance of this position is solely between the hiring practice and the applicant.The above information in this description was provided by the hiring practice.It has beendesignatedtoindicatethe general nature and level of work performed by an employee in this role.It is not designed tocontain, or be interpreted as, comprehensive inventory of all duties, responsibilities, and qualificationsrequired ofemployees hired in this role.

VSP Vision OD Recruitment Support

VSP Network Practiceswho are PECAA Max members in good standing benefitfrom access to dedicated VSP Vision recruiters to help them find qualified Optometrists.VSP Vision is not an employment agency and does not guarantee the placement of any practice professionals.The practice shall have sole responsibility for all decisions in the hiring process includinginterviewing andhiring of practice professionals.VSP Network Practices alsobenefitfrom access to other hiring related resources, including free job listings on the VSP Vision Optometry Career Site, which is linked to over 300 career sites.

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.

Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information.


We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters.Click hereto learn about our application process and what to watch for regarding false job opportunities.

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